i won't go anywhere else to buy new appliances ever again in the future. Andrew at the Richmond branch was really knowledgeable about all of the appliances and was honest about what we really needed. We paid the deposit on a fridge, only to realize 3 months later that the depth might be too deep. Andrew helped us look into counter-depth fridges to see if it would fit our kitchen better and was more than willing to exchange the fridges without extra cost. We purchased a dishwasher, fridge, stove and washer/dryer. Just for price comparison we took Andrew's quotes to a competitor and the competitor couldn't even match what Andrew quoted us on a couple of our purchases.
The $75 delivery fee is well worth it - the two delivery men were absolutely professional and took great care to not damage anything in our house. They even took the time to unpack everything and put filters in our fridge.
One thing to note for Budget Appliances is that they do not carry import appliances. We ended up purchasing all Kitchenaid and we are truly happy with it.