I've had my microwave oven since my college years and the thing was a disaster. It was becoming almost impossible to clean so I decided to bite the bullet and purchase a new one. From reading the online reviews of Budget appliances, it seemed like this was a good place to get a fair price even though it is a bit out of the way for me. I did some research and brought in some flyers for big box stores that were carrying the same microwaves. They were able to beat the price by over 10%! Overall, the staff was friendly and helpful.