This was the first time I used this company. Bob showed up within the specified time. He checked the fire place and said that the problem was with the wall mounted themostat and suggested that he will cut off the control in the fire place so that we can use thermostat only.
He installed the themostat checked every thing to ensure it is OK.
Bob is highly professional in how he conducted himself and softspoken.
The cost was very reasonable.
The office secretary Mary was also courteous.
I would highly recommend this company to anyone!