Cozy Comfort Plus

Heating & Air Conditioning
1170 Sheppard Ave West Unit 48 Toronto ON M3K 2B5
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Reviews for Cozy Comfort Plus

Average customer rating:
9.2 10 (318 reviews)

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Jor from East York
Jor from East York
9 reviews Toronto, ON
10/10

New Furnace, Vents, and Duct Work, Relocated Water Tank

Very happy with Cozy Comfort! Brian and his team were excellent. Brian came out and gave me a fair quote. I wasn't able to do the work right away as I had to wait for architect's drawings and permits related to some other renovations. Brian came back a year and a half later and honoured the original quote with only a very nominal increase for one part that had recently become more expensive. Sam, Farshid and their crew worked around my renovation schedule. They came and temporarily disconnected my water tank and removed the old furnace to make room for structural work that had to be done. When the renovations were complete a week later, they came back the next day to re-locate and install my water tank, install a new efficient furnace in its new location along with new venting, duct work, power supply, air coil, humidifier, as well as copper piping and a power line to the outside for possible future installation of an air conditioner, and relocated about 10 feet of gas line from the basement ceiling to the exterior of the house to free up ceiling space. The furnace and water tank are now very neatly installed in a far corner of the basement, all pipes, vents and ducts very cleanly tucked away or relocated to allow for maximum headroom on the ceiling while ensuring my planned future utility room cab be as small as possible. A big improvement over the previous setup where the water tank, aging furnace, and duct work were in the middle of the basement taking up valuable ceiling and living space. Brian also arranged for an associate who came to perform an energy audit and fill in all the necessary paper work for me to receive the maximum available rebates. I recently received a $250 manufacturer rebate, as well as a $250 government rebate in the mail that Cozy Comfort applied for on my behalf, in addition to the rebates that will come after my final energy audit. Great workmanship, customer service, and very responsive to questions and requests by text and cell, so would not hesitate to hire Brian and his Cozy Comfort team again in the future!

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Company Response

Thank you for your excellent review and high rating. It was our pleasure to do business with you and we are so happy that you like the work we have done. we more than understand here at Cozy Comfort Plus that sometimes things don't go as expected and there can be unforeseen delays with Installations. We always do our best to work around our customers schedule and always make sure that the customer gets exactly what they want for their home. It is our pleasure to welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly,
Brian Kar
President

VBS
VBS
0 reviews Toronto, ON
10/10

Thermostat /AC

Called just before the long weekend (Canada Day) for NEST thermostat to be replaced as it didn't work for my parents. I explained my parents were seniors and it is not working properly (it was also extremely hot the entire time into the weekend). Cozy Comfort were the 5th company I called...just going down the list from Enbridge. They were very nice and understanding. They made it out the next day (Friday before the long weekend). The service person, Mory, was excellent. He called to let me know he was on his way to my parents home and his ETA.
My dad is a very particular person so he asked alot of questions and had Mory check the AC unit. We ended up getting that cleaned since it was never cleaned. My dad was very pleased with Mory and called to tell me what a great job he did.
I am very appreciative of the first contact, the person who made the assessment and coordinated a technician and the technician. All 3 points of contact were great to deal with and provided costs up front so I was not surprised at anything (which is exactly how I prefer things).
I would definitely recommend this company based on my experience dealing with them.

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Company Response

Thank you for your excellent review and high rating. It was a pleasure to deal with you throughout the whole process of your thermostat issue and we are thrilled to hear you are happy with our staff and technicians. It is customers like you that make us appreciate the job we do and we will continue to go above and beyond to make sure our customers are happy and comfortable in their homes. We are honored to have you as a loyal customer of Cozy Comfort Plus and we would like to personally welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly,
Brian Kar
President

Mike in East York
Mike in East York
2 reviews Toronto, ON
10/10

Installed a new A/C, 2nd floor side of the house

Honestly, I almost think they were vying for our furnace business, when it comes to repairing that in the future. If that was there goal, they are absolutely the front runner by a mile. They worked hard in the blazing heat, did a difficult installation job, and for a price tag that even we were surprised by. It really won't be a question when it comes to the next thing we need: I'll ask them for a quote first, and it would have to be terrible for me to go with anyone else.

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Company Response

Thank you for your excellent review and high rating. It is customers like you that make it a pleasure to do the work we do. We are honored to have you as a customer of Cozy Comfort Plus and it is our pleasure to welcome you to the Cozy Comfort VIP Club. Please do not hesitate to call us when you need us. Have yourself a cozy comfortable day.
Yours Truly,
Brian Kar
President

Renga
Renga
1 review Toronto, ON
10/10

Air conditioner maintenance

The task was to do a basic maintenance of the air conditioner . The technician who was very polite and friendly started with a check of the filters of the air cleaner and the humidifier. He also explained the various settings required for summer and winter and even showed me the condition of the duct and recommended a duct cleaning.

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Company Response

Thank you for your excellent review and high rating. All of our technicians are fully trained to do safety cleaning and maintenance of all HVAC units. Our technicians often go above and beyond to make sure our customers are happy with the service we provide. It is our honor to have you as a customer of Cozy Comfort Plus and it is our pleasure to welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly,
Brian Kar
President

gholler
gholler
1 review Toronto, ON
2/10

Servicer of the Project ---------Valor G3 Gas Fireplace insert to a old wood fireplace

I want to thank Brian for the knowledge on fireplaces, when we purchase a Valor Fireplace on May 24th. And we are very happy with the service and the installer of the fireplace. Thank again for the wonderful help.

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Company Response

We appreciate your business with Cozy Comfort Plus. I am sorry to hear that you have reservations regarding the installation of your fireplace. Instead of being emotional and potentially ruining a person's and company's reputation it is always good to take a step back and see the full picture we as people, it is always good to help each other, when on your roof our techs took it on themselves to clean part of the eavestroughs from leaves and other debris, this was all done with a good heart. While doing the installation our techs ran into some issues which would have cost you an extra $200, after all was said and done you were not charged this fee and the installation was completed successfully. Here at Cozy Comfort Plus safety always comes first and all of our techs are fully licensed gas technicians. Feel free to call me if you still feel there are issues with this installation I will do whatever I can to put your reservations to rest.
Yours Truly,
Brian Kar
President

Bill
Bill
6 reviews Toronto, ON
10/10

New Air Conditioner

I had my regular air conditioner maintenance performed by an outside company and when they turned my unit on, it was no longer working - it was over 15-years old. The maintenance company gave me a quote for an air conditioner, and to ensure I was getting the correct product I cantact Cozy Comfort - who came the next day.

Cozy Comfort took me through the options for different units that would meet my needs, while answering all of my questions.

Their expert team just installed the new AC unit in my house. They were very professional and were on time, and they quickly completed the installation while ensuring the old unit was removed.

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Company Response

Rhank you for your excellent review and high rating. We always try to the best of our ability to make sure the installation of our customers new HVAC units is done in a timely and professional manner. We are honored to have you as a customer of Cozy Comfort Plus and it is our pleasure to welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly,
Brian Kar
President

jag
jag
1 review Toronto, ON
10/10

Furnace and air conditioner

Excellent service from start to finish. Answered all my questions. Highly recommend. Don’t need to waste time looking for another company use cozy comfort plus.

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Company Response

Thank you for your great review and high rating. We are honored to have you as a customer and we greatly appreciate the endorsement. We would like to personally welcome you to the Cozy Comfort VIP Club and we look forward to hearing from you in the future. Have yourself a cozy comfortable day.
Yours Truly,
Brian Kar,
President

Farzaneh H in Mississauga
Farzaneh H in Mississauga
1 review Mississauga, ON
10/10

HVAC Heat Pump

I have needed immediate service and repair for the Heat Pump in my Condo in Mississauga three times over the last 8 years. Every time during the heat wave in the summer, and also Ice storm in the winter. Cozy Comfort Plus was referred to me by a family member. Since then Cozy Comfort Plus has always been the place for me to go to for professional and great technical service and repair, even for maintenance on my Gas fire place. As I needed to keep my tenants happy and satisfied. They helped me save thousands of Dollars, by recognizing the problem and replacing the faulty part on a cheap Heat Pump installed by the original builder. Cozy Comfort Plus truly stand to their name. I have referred them to my elderly parents also living in a Condo and they had the same great experience I did. Their technicians are experienced, professionals and extremely customer friendly. In all occasions, they treated it as if their own. Thank you Cozy Comfort Plus

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Company Response

Thank you for your excellent review and high rating. It is customers like you that make it a pleasure for us to come in to work everyday and strive to be better. We are so honored to have you as a loyal customer of Cozy Comfort Plus and it is our personal pleasure to welcome you to the Cozy Comfort VIP Club. Please do not hesitate to call us when you need us and we look forward to hearing from you in the future.
Yours Truly,
Brian Kar
President

Amir Tree Services  in St. Catharines
Amir Tree Services in St. Catharines
1 review St. Catharines, ON
10/10

Heat pump repair and AC repair...

We've had Cozy Comfort Plus over at least a couple of times to instal and maintain our furnace over the years for our place in Mississauga. They have gained our trust and exceeded our expectations as customers. They repaired our heat pump that has been working exceptionally since their visit. They also fixed our AC on another occasion. These guys are the best in the business and honestly such wonderful people. If you were looking for a trustworthy organization with integrity, I would highly recommend contacting Brian and team at Cozy Comfort Plus. I'm sure these people will take great care of you, just as they did for us!

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Company Response

Thank you for your excellent review and high rating. Your kind empowering words are the reason why we aim to do better for our customers and clients and we are honored to have you as a loyal customer of cozy Comfort Plus. Welcome to the Cozy Comfort VIP Club and we look forward to hearing from you in the future.
Yours Truly,
Brian Kar
President

shawn.jajarmi
shawn.jajarmi
1 review Mississauga, ON
10/10

Boiler failure in a cold day

Within 4 hours of my call, a well trained technician was on site with the right replacement parts and restored heat to the building. Exceeded my expectations!

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Company Response

Thank you for your great review and high rating. We always give emergency no Heat & Cooling calls priority and try and get to the job site as soon as possible. We are honored to have you as a loyal customer of Cozy Comfort Plus and it is our pleasure to welcome you to the Cozy Comfort VIP Club. Have yourself a cozy comfortable day.
Yours Truly,
Brian Kar
President

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Cozy Comfort Plus

Cozy Comfort Plus sells, installs and services heating Ventilation, Fireplaces and Air Conditioning products. Along with all the major manufacturers, Cozy Comfort Plus is authorized by the Carrier, Lennox, Napoleon, Regency, Valor, Mitsubishi, Dimplex, Amantii, Corporations to sell and service all HVAC and Fireplace products. Stretching from the neighborhoods of Oshawa and Whitby to Burlington and Hamilton, Cozy Comfort Plus caters to Toronto and Toronto's greater home and business area since 1992.

Residential Heating :
- Furnace Forced air duct
- Boilers
- Fan coils w/elect hydronic coil
- Baseboard
- PTAC, incremental
- Fireplace, Gas, Wood
- Heat Pump
- Ductless Heat Pump
- Fireplaces
- Direct vent Fireplace
- Out door fireplace

Commercial Heating / Cooling Systems:
- Packaged forced air
- V.A.V. w/air terminals
- Unit Heaters
- Tube Heaters
- Radiant
- Portable Radiant
- PTAC incremental
- Fan coil unit
- Portable A/C air-cooled

Cooling:
- Central air/ air conditioning
- Forced air duct
- Fan coils
- High velocity
- Ductless A/C
- Heat Pump (regular air cooled / GEO Thermal )
- PTAC Incremental
- Portable
- Window

Accessories:
- Indoor Air Quality
- H.R.V
- E.R.V
- Electronic air cleaner
- Mechanical air cleaner
- Hepa air cleaner
- U.V. lighting
- Humidifiers
- Thermostats
- Dehumidifiers

CATEGORIES
Heating & Air Conditioning, Fireplaces, and Fireplace Mantels
PRODUCTS
Gas, electric, wood Fireplace, AIR CONDITIONING, HEATING, TANKLESS WATER HEATER, HYDRONIC PRODUCTS, AIR CLEANING, OUT DOOR FIREPLACES, HUMIDIFICATION,THERMOSTATS, VENTILATION.
SERVICES
Installation of Air-conditioner cleaning, Furnace Cleaning, Gas Fireplaces, Boiler Cleaning, Fireplace Cleaning and Inspection, Tankless Water Heater Cleaning
BRANDS
Carrier, Lennox, Napoleon, valor, Regency, Montigo, Kingsman, Marquies, Payne,Aire-Flo, Goodman, Coleman, York, Mitsubishi, Noritz, Rinnai, Honeywell, WhiteRodgers, Goodman, Coleman.
STYLES
Designe products
SPECIALITIES
Wood fireplace Conversion to gas or electric or oil furnace to gas furnace,fireplaces,Central air conditioning.Wood, stone, tile Mantels. Oil or Electric to Gas conversion, Indoor Air Quality Testing, Installation and service of Indoor Air Quality equipment in both Residential and Commercial/Industrial market, and Supply Warranty Protection Plan
WEBSITE
https://cozycomfortplus.com/
YEAR ESTABLISHED
-1992
NUMBER OF EMPLOYEES
30
PAYMENT METHOD
Cheque, Cash, Visa and Master card.
LICENSES
TSSA Contractor License, G2, G3, refrigeration 313
MEMBERSHIPS
BBB+, HRAI, TSSA, WSIB, BNI,
LIABILITY INSURANCE
Yes
DIPLOMAS
Stationary Engineering, HVAC Diploma,
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
$100
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
10 year Ltd warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.