A1 Quality Chimney Cleaning & Repair

Chimney Build & Repair
ON M8Z3L2
Write a Review
Write a Review
Website
HomeStars  >  Chimney Build & Repair in Toronto  >  A1 Quality Chimney Cleaning & Repair
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

98%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for A1 Quality Chimney Cleaning & Repair

Average customer rating:
9.9 10 (131 reviews)

Sort by

Randar in Toronto
Randar in Toronto
7 reviews Toronto, ON
10/10

Incredibly helpful with smoke in the basement

We contacted Kelley to discuss some smoke coming into our basement and potentially a chimney liner. He spent probably close to an hour on the phone as we discussed the problem. Instead of doing a repair that he felt wasn't necessary, he actually gave me some very good ideas on how to fix the issue without an expensive repair. As a thank you, I plan to use them for my next cleaning.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thanks for the great review, Randar! I'm always happy to help. Give us a call after the burning season and we'll follow up and get the chimney swept for you.

Joan in Markham
Joan in Markham
1 review Markham, ON
10/10

Chimney

A1-Chimney inspect and repair that was leaking . Owen is very Knowledgable He knows what he is doing.He is very thorough with his inspection. Owen did a fantastic Job . We are highly recommend this company.

Was this review helpful? Yes No
Company Response

Thanks for the wonderful review, Joan! We're happy everything worked out for you!

Private User
Private User
Private User reviews Toronto, ON
10/10

Phenomenal service

It's been a while since I've encountered such terrific service. We required urgent chimney repair after a storm which occurrrd immediately prior to our vacation. Owen walked me through options and recognizing our situation, was able to promptly repair so we did not have to worry about it while away (and stayed within the quote). Thank you Owen and A1 for everything.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thank you very much for the review. I am glad that we could help.

Best,

Owen

YV in Toronto, Ontario
YV in Toronto, Ontario
1 review Toronto, ON
10/10

Chimney repair

This review is long overdue but better late than never. Got a quick and easy quote on the phone with Kelley. The repair for my parent's chimney was more involved than anticipated and Owen came out for a second visit. He took great care in explaining the issue and texting real-time roof-top photos to me while I was at work. I'm very happy with his repair job and so appreciative of the extra touches he added free of charge. Thank you Owen for your excellent customer service.

Review has 1 previous version
1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thanks for the review! I'm glad we could get everything fixed on the chimney for your parents.

Nicole
Nicole
3 reviews Toronto, ON
10/10

service

We had this company clean our chimney and were very pleased with the service and professionalism. A few weeks later we had a issue with the flue and when I call their office they had a person at our home within 20 minutes. He assessed the chimney and explained what he thought had happened. No intervention required and we were given instruction on the working of the flue and how to manage it.
We were not charged for this second visit and given very helpful information.
Excellent service all around

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thanks for the awesome review, Nicole! Our goal is to make it so you CAN use your fireplace, so we are happy to help. Give us a ring if you need any chimney service in the future.

Denis in Toronto
Denis in Toronto
1 review Toronto, ON
10/10

Chimney Cleaning

Used the HomeStars for the first time to book this service, and was very lucky to find A1. They were very respectful of our home and recommended the appropriate service, even though that they could have charged me far more that they did. I initially requested the VET 3 inspection for our 2 chimneys, but after speaking to them they recommended only cleaning, which was far less in $$ the inspection. Honest, on time, and professional. Hard to find these days.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thanks Denis!!! Yes we do try to find the most cost effective and safe solution for all of our customers. Enjoy the fireplaces and call us if you need anything else.

Best,

Owen

LoriL in Etobicoke
LoriL in Etobicoke
1 review Toronto, ON
10/10

Chimney liner installationa and repair

My elderly mom had issues with her chimney and all we had to do was put in a call and we received immediate and prompt attention. Owen was incredibly helpful, knowledgeable, friendly and professional. The chimney was inspected the same day we called into the office and Owen called us by the end of that same day explaining what was wrong and more importantly what needed to be done. The work was done the following day and both Owen and his team member giving my mom the piece of mind she needed to know that there was no risk of carbon monoxide seeping through the old and damaged chimney lining. Overall, both my mom and I were incredibly pleased with the service we received. We would absolutely recommend A-1 Quality Chimney without any reservation!

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thank you so much for the review! Me and Shawn were very happy to help.

Best,

Owen

Christine in Toronto
Christine in Toronto
2 reviews Toronto, ON
10/10

Chimney Cleaning

Shawn arrived on time, was professional and courteous, and finished the job in a timely fashion. He was also unobtrusive and left his work area very clean.

I highly recommend this company.

Christine.

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thanks for the great review, Christine! Let us know next time you need any help with the fireplace.

Private User
Private User
Private User reviews Toronto, ON
10/10

Fantastic service

We needed a cap placed on our chimney to prevent birds and other animals from taking refuge from the cold. Owen was incredibly helpful, kind and efficient. We will be recommending this company 100%!

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thanks for your great feedback! I let Owen know how happy you were with the service and he was very appreciative! - Kelley

Jennifer in Toronto
Jennifer in Toronto
1 review Toronto, ON
10/10

Chimney Maintenance

The damper in our chimney had fallen out of place. Although it is a 'small' repair, I wasn't able to fix it myself. I called A1 Chimney and the next day Owen was at my house to put the damper back in place. It only took a few minutes but I really appreciated the help and the quick response. We are happy to be able to use our fireplace again - especially on these very cold -21C days. Thank you so much Owen!!

1 of 1 people found this review helpful.
Was this review helpful? Yes No
Company Response

Thanks for the great review, Jennifer! When this sort of thing happens with our customers, we want to make sure it gets resolved ASAP, so I'm glad we were able to get out there so quickly!
Best, Kelley

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about A1 Quality Chimney Cleaning & Repair

2012 and 2013 Consumer Choice Award winner for Chimney Services.

A-1 Quality Chimney is an award-winning, full-service chimney company that has been serving homeowners in Toronto and surrounding areas for 30 years.

Chimney cleaning, masonry repair and general maintenance is essential to preventing fire and ensuring safe operation of wood, oil, coal and gas burning appliances. With over 60,000 customers, we service thousands of fireplaces, wood stoves, pizza ovens, gas fireplaces, furnaces and other heating appliances.

When it comes to chimney repairs and chimney rebuilds, we are able to address any masonry issues that arise. Above the roof line, chimneys bear the brunt of our cold winters and hot summers and diagnosing and addressing masonry issues is our specialty. Once you are ready for your repairs, we’ll get it done, on-time and on-budget.

Having been in the business for so long, most of our customers come back to us year after year. And so we strive to give you the best service we can and ensure you and your family are safe and warm.

CATEGORIES
Chimney Build & Repair, Chimney Sweeps, and Fireplaces
SERVICES
Chimney sweeping, chimney cleaning, animal and nest removal, chimney rain and animal caps, WETT inspections, chimney inspections, chimney flue tile repair, chimney rebuilds, masonry repairs, bricklaying, damper repair, chimney liner installations, gas fireplace service, gas furnace cleaning and maintenance
WEBSITE
http://www.a1qualitychimney.com
YEAR ESTABLISHED
1981
PAYMENT METHOD
Cheque or Cash
LICENSES
Municipal, TSSA, WETT
MEMBERSHIPS
Better Business Bureau (A+)
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
WRITTEN CONTRACT
Yes
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.