Jon, is a friendly and kind, person with excellent technical skills, but above all of that his customer service is next level. I highly recommend this gentleman be a leader/trainer in this regard.

If I have the option I will be requesting him moving forward.

Thank you so much Jon. It was lovely to meet you.

Be well and take care,

Jan

Jon did a great job doing the maintenance on our furnace, very friendly and professional.

Nathan was fantastic, he arrived a in the specified time frame. He was very professional and made me feel very comfortable. He answered all my questions and was very friendly. We have been using Pritchard for many years and would recommend them to everyone. Thanks Nathan

We are WCM member. Nathan was on time, friendly and did an excellent job. Efficient,

Our serviceman was Jonathan. Have had him service equipment in our previous home, and I requested him personally to check out HVAC in our new location. As other reviewers noted, he is very knowledgeable and thorough in explaining how things function, and why a piece of equipment may need replacing. I recommend Pritchard's Climate Care for this type of service.
Don P.

Weve been customers of Pritchards long before our move to Cobourg . But these past 3 yrs , Jon took us under his wing and has taken very good care of our furnace. He thoroughly explains everything to us, so that we understand our heating/cooling system and how it should be operating. If we could give them 10 star rating we would, but just know you will not regret calling Pritchards for your needs .
Thank you again
The Clydesdales

We recently had a TRANE FURNACE & AIR
CONDITIONER installed in our home.
Thanks to Darren at Pritchards.
We especially want to thank BLAKE
CHRIS and JOHNNY. They are Kind
Courteous Professional and a Great
Crew. Any question or Concerns We Had were Dealt with. Excellent Customer
Service. We would recommend this
Company to anyone.

Kind Regards
John W Kennedy
Connie Kennedy

Onsite as scheduled. Reviewed plan and price for service. Advised that burners needed replacing (after determining that cleaning would not last long).

John arrived at the arranged time and performed a thorough analysis of the system keeping us informed of all the elements. He even took time to explain ratings on furnace filters. Clean, amiable, efficient and attentive. Could not ask for more.

Nathan was very friendly and knowledgable. Gave us lots of options as to how to fix the situation and didn't just automatically give us the most expensive. A pleasure to have him working in our home