The Reno Coach

Renovation Advisors
ONLY SERVICING TORONTO, ETOBICOKE AND NORTH YORK
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Reviews for The Reno Coach

Average customer rating:
10 10 (94 reviews)

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Jesslyn
2 reviews Toronto, ON
10/10

In the fall of 2017, Reiner led us through the process of applying for zoning review and variance approval for the construction of a new home on our property. From the beginning, he demonstrated his expertise and experience in bringing together the right stakeholders from his network of professionals to efficiently put together the required application documents. Hiring Reno Coach turned out to be the best decision as we navigated challenging feedback from neighbours in what became a less than straightforward Committee of Adjustment meeting. This was a big shock to us as we had very positive relationships with our neighbours for years, and had been open and transparent in our plans to request reasonable variances as well as confirmed support of the majority of neighbours. We learned the hard way that you can never predict how people are going to react. Having anticipated this possibility, Reiner provided us with recommendations to manage the relationship with our neighbours and the city process, including making use of a pilot arbitration process. He worked directly with the architect to make the appropriate variances to suit our needs while anticipating what the Committee would be comfortable with approving. At the meeting, he represented our views clearly, respectfully and directly while putting forth our best effort to address the concerns of our neighbours. We felt very grateful to have his knowledge and guidance, and the meeting went flawlessly resulting in us having all of our requested variances approved. We know that if we had not used his services we would have been lost in the city process, and had to deal with months of delay to negotiate and navigate.

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Company Response

Hi Jeslyn, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. This was one of the most dificult Coa meetings we ever had, but in the end we got the approval for You. Thanks and take great care!

dave in Toronto
3 reviews Toronto, ON
10/10

My wife and I recently completed a major extension and renovation of our 60 year old house and couldn’t have been happier with the support and guidance we received from Reiner.

From his extensive industry relationships Reiner was able to get us access to the absolute best professional services we required – general contractor, architect, designer, surveyor, cabinet makers etc. all to meet our exact needs and targeted cost. His guidance throughout the contracting process was invaluable – reviewing requirements, completing the contracts, skillfully resolving any issues throughout the engagement.

He had countless excellent construction and design ideas as we moved through the work, discussing with us and working with the contractor to make adjustments in real-time – many resulted in substantial improvements to what turned out to be a beautiful reno.

He and his team were also the most reliable and trustworthy service providers we dealt with – always organized, connected to the project at all times, on time for all meetings, quick to respond to requests and with a very focused, professional, calm personality.

His skill and knowledge on construction matters – legislation, zoning and by-laws – are probably best summed up by way of example. Our property backs on to a ravine and was subject to restrictive by-laws imposed by two separate municipal governing bodies including the Ravine & Natural Feature Protection (RNFP). Recent changes to by-laws, which Reiner had knowledge of, were going to compromise our ability to extend our house which was critical to the overall reno. After five months and numerous calls and emails between myself and the RNFP with no movement, I asked Reiner to get involved and within two days he had an in person meeting with a senior individual at the RNFP and by noon that day had an agreement in writing to the proposed variances to their by-laws which literally SAVED THE PROJECT.

Without Reiner efficiently resolving this matter we simply could not have moved forward with the construction.

In retrospect, Reiner was single biggest factor in both the successful outcome of our renovation and the low level of stress throughout the process. I would not do a major construction project without him. My wife and I felt so comfortable with Reiner and at all times could completely trust him to look out for our best interests above all else.

I cannot recommend Reiner and The Reno Coach more highly. Thank you Reiner for helping us build an amazing home that was so far beyond our expectations and perfect in every detail - in large part thanks to you.

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Company Response

Hi Dave, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

maryd
2 reviews Toronto, ON
10/10

I wanted to do a home renovation that included removing a wall and rebuilding a staircase. The Reno Coach helped me every step of the way, from finding the (excellent) contractor to the architectural designer, structural engineer, even movers. Reiner was a calming, intelligent and professional presence that I really appreciated and trusted. I'm very happy with the reno results and would recommend him in a second.

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Company Response

Hi Mary, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

Jeff in Etobicoke
2 reviews Toronto, ON
10/10

Reiner helped us through a very difficult renovation experience with a builder who tried to cut corners and provide subdivision quality on our custom home project.

He treated the project as if it were his own and was on top of the progress from start to finish.

His experience is second to none and he has the ability to come up with creative solutions to any issue that may arise during a renovation.

He is a man of his word and is a valuable asset to any project large or small. I highly recommend you contact Reiner for your next project.

1 of 1 people found this review helpful.
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Company Response

Hi Jeff and Rosana, Thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Always great to have happy repeat clients. Thanks and take great care!

Alex & Vina in Toronto
6 reviews Toronto, ON
10/10

We had wanted to renovate our 1950s-built bungalow not only from an aesthetic/update standpoint but also wanted an energy efficient home. Our biggest worry was finding the right contractor to carry out what we envisioned. Reiner provided valuable guidance during the planning phase, helped us find the right contractor to carry out what we envisioned, as well as quality control during the execution phase.

Aside from his experience and knowledge in construction techniques, Reiner keeps up-to-date with the latest and emerging energy-efficient technologies and products here and abroad. This enabled us to set the highest standards that our budget can afford. We are truly happy with Reiner’s contribution, integrity, and reliability. We highly recommend him.

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Company Response

Hi Alex and Vina, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Always great to have happy repeat clients. Thanks and take great care!

apricottree in North York
1 review Mississauga, ON
10/10

We took over the vacant space next door which was occupied by Starbucks for 18 years.
After 23 years we felt that it was the right time to expand.
Having difficulties to find a reliable Contractor we contacted Reiner to ask for advice. (In fact it was Reiner who actually was the Contractor when we first expanded in 1997).
He put us in touch with Jay at J.H. Construction who eventually did take on the project.
Throughout the renovations Reiner spent countless hours to make the whole process as smooth as possible. Always on hand to guide us in the right direction or offer valuable advice whenever needed.
We can highly recommend the services The Reno Coach can provide.
A special “Thanks” to Jay for his hard work and dedication to this project. Our Customers are extremely pleased with the “New Look”.

1 of 1 people found this review helpful.
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Company Response

Hi Franz, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. I am always happy to work for longtime clients. Thanks and take great care!

docmkp
1 review Toronto, ON
10/10

I recently did a complete renovation of a 1200 square foot condo. I have used Reiner numerous times having used him for the 4plex income property I own.
While the condo seemed much more straight forward than an older house, he again added considerable value. Just one example, on his initial assessment of the property he noted that the ceiling could be lifted given the presence of older, larger potlucks. Something I would never have considered. You don't know what you don't know. As a result I have 10 foot ceiling in the combined living/kitchen, and a new apartment in the process. Recommended

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Company Response

Hi Maneesh, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Always great to have happy repeat clients. Thanks and take great care!

Kevin Allen from Toronto
5 reviews Toronto, ON
10/10

We have carried out an extensive update and renovation of our full home. Our home was originally built in 1920 and we wanted if fully updated structurally and functionally as well as making it as energy efficient and green as possible. This extensive renovation involved many different technologies, materials, timetables, priorities and personalities.

We contracted with Reiner to advise us on every stage of this process. Reiner helped us to plan the project, choose the contractors, negotiate with the contractors and establish the timelines. Reiner attended all of the site meetings and was very helpful in keeping the project on schedule. We particularly appreciated that Reiner carried out his regular inspections of many facets of the work and was diligent in double checking that the work was carried out to a very high standard. He followed up to the contractors and tradesmen directly to ensure each aspect was of the renovation was performed correctly.

We wanted our home to be fully updated and energy efficient. Reiner was helpful in the choice of various technologies such as in floor heating, energy recovery ventilators, full home insulation, types of roofing, basement lowering etc. Reiner was able to give us good advice and help us to coordinate these technologies into our project.

Inevitably some difficulties occurred during the renovation. Reiner was always responsive and generally was very quick to asses the situation, recommend a solution and monitor the correction. We appreciate Reiner's quick and thorough responses.

We have been in our renovated house for nearly a year and are very happy with the results. A major renovation is a stressful difficult endeavour but Reiner's advice has helped to make the process less difficult and more successful.

1 of 1 people found this review helpful.
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Company Response

Hi Kevin, thank you so much for your detailed review. It is our pleasure to be a part of your reno project. Thanks and take great care!

Christina in Toronto
2 reviews Toronto, ON
10/10

Reiner helped coach us through our basement underpinning and finishing project.

As this was our first home renovation project he was incredibly helpful navigating us through City of Toronto permits, design suggestions and most importantly helping us source the best service providers.

We highly recommend Reiner for future projects.

1 of 1 people found this review helpful.
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Company Response

Hi Christina, thank you so much for your review. We are happy to have assisted you with you reno. Hope you are enjoying your new basement!

D.
4 reviews Toronto, ON
10/10

I first saw the Reno Coach signs in our neighbourhood and I was intrigued. We knew we had to do our kitchen but we had not idea where to start; we had never done any renovations before.

After having the free consultation with Reiner, it was clear that he knew what he was doing. He got things started with some quotes from contractors who he thought would be good for the job. Reiner does all the things you don’t want to do - he drafts the contracts, ensures work is done on time and makes sure things are done to your specifications.

Reiner helped us find the right contractor (they were amazing!), the right cabinet makers (they were also fantastic) and a great place to get our counter tops. We figure the amount of money we spent on Reiner was pretty much made back with the costs we saved on the counter tops alone! We would have never known about this place unless Reiner told us.

In the end, the cost of using the Reno Coach was exactly what he said it would be at the initial free consultation. If you are fearful of starting a big renovation project and don’t know where to start, call the Reno Coach. We had such a great experience that we are ready to do the next project!

1 of 1 people found this review helpful.
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Company Response

Hi Drew, thank you so much for writing a detailed review for us. We are happy to have helped you with your reno. Hope you enjoy the new kitchen!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Reno Coach

When it comes to home renovations, what you don't know really can hurt you. TM That's because successful renovations aren't as easy as they seem. Far from it. Behind what looks like a simple process lurks the potential for very expensive, very frustrating lessons. In fact, it's more than just ...
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