The Home Improvement Group - THIG

Formerly Mr Rescue
Handyman Services
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93%

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Reviews by rating (past 12 months)

Reviews for The Home Improvement Group - THIG

Average customer rating:
9.6 10 (283 reviews)

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bolidojo
bolidojo
1 review Toronto, ON
10/10

Washroom, stair railings

There were workers who Renovated the washroom and the outside entrance stairs. Ivan was helpful including purchasing the materials.

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Company Response

Hi Josefina,

Thank you for your review.
Ivan and his crew work very hard to ensure our customers are very happy with the end result.
We look forward to working with you on your next project.

Kind regards,

Melanie

K_olivia
K_olivia
1 review Toronto, ON
10/10

Kitchen renovation

Our kitchen was original from the 60s, with a perfect layout and dated red oak cabinets. The reno included the straight replacement of backsplash, quartz counter, flooring and refinishing the cabinets. We also replaced all appliances and sink and more significantly, opened a load bearing wall to create a sizeable breakfast peninsula with custom matching cabinetry underneath. I requested 10 quotes, received 5 estimates and followed up with 3 contractors before I decided on THIG. They were mid range among the 3 but our project manager Les diligently answered my many questions and the email eventually became a very detailed account of the scope and approach to the work. This frequent and clear communication carried on throughout the project and they stayed on the original budget and on schedule. Kriss was the lead contractor onsite and his professionalism and attention to detail made the experience both pleasant and worry free. He gained my trust in the first few days by the questions he asked and suggestions he made. Both Les and Kriss anticipated some small but noticeable improvements I had not thought of, demonstrating their care and pride for the work they want to deliver. They addressed every request for final touches prior painting and prior project conclusion. We had some worries about refinishing the cabinets instead of replacing them, but Fabio did a fabulous job, they looked brand new. The rest of the house was well protected from construction and Kris cleaned up at the end of each day giving us full use of the kitchen except for 2-3 days when the appliances were getting moved or fresh paint had just been applied. I would recommend them without reservation. Notes: the budget did not include appliances and some materials (flooring, tiles, electrical fixtures, new handles). I will send THIG before and after pictures so you may be able to request a visual reference for this review.

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Company Response

Hi k_olivia,

Thank you so much for your review.
Les is a wonderful project manager with many years of experience. It goes without saying that you will always receive the best customer service and workmanship with Les, Kris and Fabio on your project.

We look forward to working with you on your next project.

Kind regards,

Melanie

Instant I.
Instant I.
1 review Mississauga, ON
10/10

Urgent Plumbing Issue at Office

We had an urgent plumbing issue at our office washroom. Within minutes of contacting THIG, they set the ball rolling and got someone to look at the issue early the following morning. The person they sent was most courteous and professional in his work and the issue was resolved with utmost speed.

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Company Response

Hi Instant Imprints,

Thank you for your review.
We do our very best to ensure our customers receive the best customer service and a quick turn around.
We look forward to working with on your next project.

Kind regards,

Melanie

mariochristian in Old Toronto
mariochristian in Old Toronto
1 review Toronto, ON
10/10

Luxury Baseboard Installation

I had the pleasure of working with Les and his very skilled team to install large 8" baseboards with accompanying cap and shoes for my entire 2,500 square home. Chris the tradesman was an absolute pleasure to work with and immensely skilled. The quality of the work far surpassed my expectations. Chris was courteous, punctual and above all else clean! Cutting baseboards is a messing business and he kept the work site pristine throughout the entire process. The attention to detail and skill was incredible. Corners were done with exact precision and the all the baseboards were finished seamlessly with caulking. It ended up taking a bit longer than expected but I was not charged more. Wonderful experience I will certainly use them again for whatever next project I may have.

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Company Response

Hi Mario,

Thank you so much for this glowing review of Les and his team.
Chris as you've mentioned is very precise and keeps his site immaculate. Les as you know is one of our top notch project managers who has a very skilled team that works with him to ensure all of his customers receive the best service and workmanship possible.

We look forward to working with you again on your next project.

Kind regards,

Melanie

L.C.
L.C.
1 review Toronto, ON
10/10

General contractor work

Les and his team were professional, reliable and efficient. I would recommend them to friends!

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Company Response

Hi L.C

Thank you for your review.
Les is our most seasoned project manager and he really focuses on the details of the project to ensure his clients receive the best service and workmanship. Tibor and Arek are two of our most experienced trades who work very hard to ensure that the customers are happy with the end results.
We look forward to working with you on your next project.

Kind regards,

Melanie

andrea.muscat
andrea.muscat
1 review Toronto, ON
10/10

Kitchen renovation

The team will be restructuring my kitchen walls, replacing existing cabinets, counters, flooring and lighting. Due to being in a condo, renos have not quite started yet. But drawings and staff sent to my home for prep work and taking measurements were very friendly and were able to answer any questions that I had. Overall, the attention to detail and overall service has been wonderful!

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Company Response

Hi Andrea,

Thank you for this review.
Ivan is a wonderful project manager as he has an engineering background and great attention to detail.
Looking forward to the final results.

Kind regards,

Melanie

Barry
Barry
1 review Brampton, ON
10/10

Kitchen backsplash - remove old and install new

Quite happy with the work done by The Home Improvement Group. They took the care to make sure the job was done right and addressed any concerns.

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Company Response

Good Morning Berry, we are pleased that we addressed your concerns, gave you quality work and delivered your project on time.

Looking forward to work with you in the near future.

Regards
Christine

GAIL in Toronto
GAIL in Toronto
1 review Oakville, ON
10/10

deck stairs repaired

Hi,
We thought we needed steps to side deck re-done and thanks to Eric from The Home Improvement Group we only needed to have the steps and sides fastened securely to deck and walls. Stairs are sturdy and job well done. Saved us a lot of unnecessary expense and will use this group again for any improvements we need.

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Company Response

Hi Gail,

Thank you for your review.
Eric is very knowledgeable and one of our most sought after carpenters.
We look forward to working with you on your next project.

Kind regards,

Melanie

Erin in Toronto
Erin in Toronto
1 review Toronto, ON
10/10

Friendly, Professional Service

Thank you so much for your help setting up our repairs with Tibor. Everything went very well. He was able to complete the work in less time than expected as well! Thanks again!

Best,
Erin

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Company Response

Hi Erin,

Thank you for your review.
Tibor is one of our top handymen. I'm pleased to hear that you're happy with the workmanship.
We hope to work with again on your next project.

Kind regards,

Melanie

Zoe Pepler in Old Toronto
Zoe Pepler in Old Toronto
1 review Toronto, ON
10/10

Kitchen

Our recent kitchen reno was very well organized and executed. Our project manager Aldo was considerate and patient. He helped us understand the best use of existing space and the best finishing details to achieve the look we wanted. He was available to walk through each step and explain the progress and process of our project. He and his team were meticulous. The finished details of the kitchen are amazing and we are thrilled. We would absolutely contact The Home Improvement Group and Aldo for any further renovations.

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Company Response

Good Morning Zoe, we are trilled that Aldo was accommodating and walked you through every step of your project. We pride ourselves in customer service and ensure every customer has a great experience throughout there project. Looking forward to work with you in the near future.

Enjoy your kitchen

Regards
Christine

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

Call or email us 7 Days a week for Service.

The Home Improvement Group is the premier One Stop Shop for all of your home and office renovations needs. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and Mr Rescue.

We service work form $400.00 to $500,000.00+ from our Painter and Handyman of the Day Service to our Service Truck with a 3 hour minimum to Home Additions and Major Renovation and Structural work. We want to earn your trust and as a family owned business that delivers on providing outstanding home renovation work.

Not convinced we have enough renovation reviews please see Perfect Painters & Home Renovations Services for a more detailed list on reviews for larger projects.

We have a commitment to Quality work and dealing with a no risk contractor and we will always compete for your business.

CATEGORIES
Handyman Services, Basement Renovation, Decks, Plastering, Plumbing, Renovation Advisors, Stair Builders, Tile & Stone Contractors, Stucco, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Paint & Wallpaper Contractors, Moldings / Mouldings, Kitchen Planning & Renovation, Bathroom & Kitchen - Fixtures & Accessories, Bathroom Renovation, Cabinetry & Millwork, Carpenters, Demolition, Electricians, Floor Laying & Refinishing, General Contractors, Home Additions, Interior Design, Kitchen & Bathroom - Cabinets & Design, and Drywall Contractors
PRODUCTS
Interior Painting,Exterior Painting,Residential Painting and Commercial Painting,Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in provide you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thehomeimprovementgroup.ca
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
30
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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