The Home Improvement Group - THIG

Formerly Mr Rescue
General Contractors
Mississauga ON L5V 2B3
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The Home Improvement Group - THIG
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Reviews for The Home Improvement Group - THIG

Average customer rating:
9.4 10 (374 reviews)

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Damir in Toronto
Damir in Toronto
3 reviews Mississauga, ON
10/10

Great work to update the look of our kitchen

Hired THIG to repaint our kitchen cabinets to update the look of our kitchen. Fabio did a phenomenal job and made sure that everything was perfect.

Highly recommended.

Approximate cost of services:
$10,000.00
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Company Response

Hi Damir: Thank you for this review for Fabio and his painting skills. We are very lucky to have such a professional painter on board. We will make sure he knows how pleased you were with his work. We look forward to future projects that may come up.
Sincerely
The Home Improvement Group

Private User
Private User
Private User reviews Mississauga, ON
10/10

Tile, Grout, Trim, Casing around doors

We had a last minute renovation that we realized we wanted to get done before my grandparents came to live with us for a few months. We had done some tile DIY in our house and never got around to grouting it. The existing tile on the main floor needed to be grouted, some cracked tiles replaced, some loose tiles glued down, tile extended into the bathroom, and trim installed. We thought it was probably too late to get it all done since my grandparents were coming in 2 weeks, but when we reached out to THIG, they were able to fit us in the very next week. They got everything done within 4 days, which gave us time to arrange the house and get ready for my grandparents arrival. They were also very flexible - we realized the casing around our doors didn't reach down far enough to meet the tile, and we asked if they could replace the casing, and they agreed and still finished everything on time. Thanks THIG!

Approximate cost of services:
$8,000.00
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Company Response

Thank you for the wonderful review. It was a pleasure to be able to complete all the work you needed done. We look forward to future projects and working with you again.

Sincerely

Merry Robertson
The Home Improvement Group

Cathy Elliot from Mississauga
Cathy Elliot from Mississauga
2 reviews Mississauga, ON
10/10

Flooring and Renovation

Randy and the team at The Home Improvement Group have been exemplary. Going into this major renovation we naturally had concerns because you hear the horror stories. Our experience was fantastic. THIG did what they were responsible for on time and on budget. They guided us through what we were responsible for and made recommendations. Randy went over and above his responsibilities. He picked up supplies when I didn't buy enough. He gave us great advice through our decision making process.
We had a fireplace removed and James made that space look like there was never a fireplace there.
We could not have had a better experience thanks to Randy and The Home Improvement Group.

Approximate cost of services:
$45,000.00
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Company Response

Hi Cathy: Thank you so much for letting us know how pleased you were with Randy, The Home Improvement Group and team with the work they did on your renovation. We look forward to continued projects with you.

Sincerely

Merry Robertson
The Home Improvement Group

Ilia in Toronto
Ilia in Toronto
3 reviews Toronto, ON
10/10

Replacing shed

The company was very responsive. Klaudio came next day, looked at what needs to be done, and provided very reasonable estimate next day after that. We agreed when to start, and they came exactly on the day and on the hour. They had to stop the work because the shed I bought was defective and I had to replace it. After I got the replacement they came back and finished the job very quickly. They did a very good job, despite some difficulties. Really good team, I will certainly hire them again.

Approximate cost of services:
$6,500.00
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Company Response

Hi Ilia: Thank you for your kind feedback on the job Klaudio and his team did for you. We certainly will look forward to future projects.

Sincerely

Merry Robertson
The Home Improvement Group

Daniel
Daniel
3 reviews Mississauga, ON
6/10

Shower Repair Fiasco

I hired them to fix what should have been a simple job so I could proceed and sell my townhouse. The shower floor / surrounding tiles had rotted due to a slow leak over the last decade. This required to replace the shower floor, lower surrounding wall and tiles.

What should have been a 2-3 week job took 2 months with continuous delays. Unfortunately I had to do more follow-up than expected on scheduling the work, materials to be ordered and confirming delivery time of materials that should not be the customers responsibility.

Areas of concern included not verifying the amount and the required materials ordered, delays in delivery on the day of work as the contractor was not on site early to receive the material, and putting in an incomplete address for delivery all contributed to the impact in the timelines.
Alex (contractor) actually did a great job as shown by the photos. I just wish throughout this entire process, there was better coordination and communication as I found myself wondering why I had to be so actively involved in essentially "project managing" the activities. As a customer, I believe I should have the peace of mind that the work is being adequately planned and executed by THIG without necessitating my constant intervention.

At least they listened to me and provide me a partial credit back for project management fees. If you plan to use this company please ensure you have a complete list of materials and an accurate schedule before the work begins.

Approximate cost of services:
$7,500.00
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Company Response

Hi Daniel: Thank you so much for this review. We appreciate all feedback as it helps us for future projects. With your project even though it appears to be one, in actual fact it was 2 projects. We did the demo work first so Randy could provide a quote for the 2nd half. Once the quote is signed back accepting the price, we can then schedule the job. As you mentioned, communication is a big factor both with the customer and the trades. We are pleased that once completed, you were very happy with the work that Alex did.

Sincerely

Merry Robertson
The Home Improvement Group

John Baker from Toronto
John Baker from Toronto
12 reviews Toronto, ON
9/10

New Deck

Home Improvement Group (HIG) arranged for a contractor to remove my old deck and replace it with a new composite deck. The work was done on schedule and to my complete satisfaction. The deck looks great and the construction site was completely cleaned up. My house is downtown and the site is difficult to access. I have used the HIG for other projects, including painting and floor installation, and they have never let me down.

Approximate cost of services:
$14,000.00
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Company Response

Hi John: Thank you for the great review. We will let the team know how pleased you were. It is a pleasure to be able to continue working on your projects and look forward to more opportunities.

Sincerely

Merry Robertson
The Home Improvement Group

Tom Hayes from Toronto
Tom Hayes from Toronto
4 reviews Toronto, ON
10/10

Popcorn Ceiling Removal/Electrical

Weve used the THIG for various project over the past few years and theyve always been great to deal with start to finish. This project was no different, everyone at the company was a pleasure to work with.

Approximate cost of services:
$25,000.00
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Company Response

Hi Tom: Thank you for the kind words and we appreciate all the work you have given us. It has been a pleasure to work with you and we look forward to future projects.

Sincerely
Merry Robertson
The Home Improvement Group

Nick Lee from Toronto
Nick Lee from Toronto
3 reviews Toronto, ON
10/10

Stairs to front porch replaced

Initially had a few scheduling problems, but once straightened out, the trades people came earlier than I expected, by the time I noticed they were here, they have almost completed half of the job. The site was completely cleaned up afterward also.
The people I dealt with were very friendly and professional.
I am quite please with the installation and feel much safer going up or down these new stairs now.

Approximate cost of services:
$3,300.00
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Company Response

Hi Nick: Thank you for the review. It was a pleasure to work on your site and provide safety on the stairs for you. We look forward to future projects and I will make sure the team is aware how pleased you are.

Sincerely

Merry Robertson
The Home Improvement Group

Private User
Private User
Private User reviews Mississauga, ON
10/10

Bathroom Renovation

'm delighted to share my experience with the home renovation company that recently completed my bathroom. From start to finish, their professionalism and attention to detail were truly impressive. The team was not only skilled in their craft but also approachable and open to my ideas. They transformed my outdated bathroom into a modern and inviting space, exceeding my expectations. The project was completed within the promised timeframe, and the quality of workmanship is evident in every aspect of the renovation. I'm beyond thrilled with the results and would highly recommend this company to anyone looking to renovate their home.

Approximate cost of services:
$25,000.00
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Company Response

Thank you for the wonderful review. It was a pleasure working with you as well. I will make sure the team is aware how pleased you were with the end result. We look forward to working with you again for future projects.

Sincerely

Merry Robertson
The Home Improvement Group

Private User
Private User
Private User reviews Toronto, ON
1/10

Plaster Ceiling Removal

Pretty disappointed with the result. Hired them to remove the texture on my ceiling. The ceiling ended up pretty bumpy, place was left uncleaned, garbage left out.

Would not use a them in the future.

Approximate cost of services:
$2,700.00
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Company Response

We were hired to remove stucco ceiling and then asked to remove molding on ceiling. When we got there we discovered it was not stucco but paster and lath ceiling, much different from stucco. Our painting specialist informed that it could only be sanded but not removed unless the entire ceiling was removed and drywalled, which our customer did not want and when the molding was removed we had to repair the area which took several hours to dry, sand and reapply material to get it to the point we could do the painting. Communication was ongoing with our customer and yes delays in drying time occurred but could not be helped. We feel our Trade worked very hard to accomplish the best results with the conditions that presented itself.

Merry Robertson
The Home Improvement Group

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

The Home Improvement Group is a premier "One Stop Shop" for all of your home and office renovations needs, serving Toronto and the GTA. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and formally Mr. Rescue to service all your needs. From top to bottom, front door to back door, demo to completion, we do it all!

The company was built on the foundation of doing everything right in an industry with little to no focus on customer service, quality work at an affordable price and backed by our warranty.

We provide free detailed estimates within 3 days of our visit and access to our corporate discount of 30%-50% on your finished materials.

We offer daily specials for small painting jobs or handyman work, to large renovations and additions.

We don't believe in cutting corners. Efficiency and productivity drive us, but we'll never sacrifice quality or customer service for either one. In the end, it's our goal to be your contactor for life, not just one job.

We specialize but not limited to the following:

Kitchens
Bathrooms
Basements
Home additions
Painting
Staining and Refinishing
Flooring
Electrical, Plumbing and HVAC

Not convinced we have enough renovation reviews, please check out Perfect Painter & Affinity Renovations for more reviews.

Call or email us for all your renovation needs
sales@thig.pro
905 502 0204

CATEGORIES
Handyman Services, Bathroom Renovation, Carpenters, Demolition, Drywall Contractors, Floor Laying & Refinishing, General Contractors, Basement Renovation, Paint & Wallpaper Contractors, Plumbing, Trim and Moldings, Condominium Renovations, Tile & Stone Contractors, Stair Builders, Renovation Advisors, Kitchen & Bathroom - Cabinets & Design, Electricians, Kitchen Planning & Renovation, Structural Engineering, Plastering, and Electrical Vehicle Charging
PRODUCTS
Interior Painting ,Exterior Painting, Residential Painting and Commercial Painting, Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in providing you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basements ,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thig.pro
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
20
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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