The Home Improvement Group - THIG

Formerly Mr Rescue
Handyman Services
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93%

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Reviews by rating (past 12 months)

Reviews for The Home Improvement Group - THIG

Average customer rating:
9.6 10 (272 reviews)

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dianeb
dianeb
1 review Toronto, ON
8/10

Commercial Kitchen Renovation

We installed vinyl flooring in a commercial kitchen and The Home Improvement Group coordinated all the necessary trades people (gas, electrical, plumbing). We pre-planned for a possible delay and everything was completed on time. Ivan, in particular, was very responsive throughout the whole project.

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Company Response

Hi Carol,

Thank you for your review. We value every customer and make sure we give the best service possible. We pride ourselves in great customer service and quality workmanship. Looking forward to work with you on your next project.

Kind regards,

Melanie

Jonathan
Jonathan
1 review Toronto, ON
10/10

Painting, kitchen renovation and stone front porch

Les and the home improvement group have done a ton of great work on our house. They've repainted it twice, and renovated our kitchen and our front porch.

Les does a good job talking through the options up front and he always makes sure the results are great.

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Company Response

Hi Jonathan:

Thank you for the great review. All the team at The Home Improvement Group appreciates hearing from our customers on the work they have completed. It makes our Team proud to service our customers.

Once again, Thank you!

Merry Robertson
Inside Sales & Customer Service
The Home Improvement Group

Mike
Mike
1 review Toronto, ON
10/10

Complete interior renovation of 1100 square ft condo.

Work was done on time and on budget.
Quality of work was excellent.
Project manager (Les) was fantastic to work with. He always responded to texts and messages promptly, usually within minutes. His input and suggestions were both helpful and practical.

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Company Response

Hi Mike,

Thank you for your review.
Every client that Les works with find him very professional, customer service driven and very informative. I glad you had such a positive experience. We hope to have the opportunity to work with you on your next project.

Kind regards,

Melanie
The Home Improvement Group
416-477-4500

normapenner in Toronto
normapenner in Toronto
3 reviews Toronto, ON
10/10

TV Wall Unit & Bathroom Renovation

After interviewing almost 10 different contractors, I had a great feeling about The Home Improvement Group right away. That feeling was confirmed when Aldo started work on the two very different pieces of work we had for him. We have the highest standards and demand top level craftsmanship, which he fulfilled 100%. The bathroom renovation is beautiful, from the tile work to the plumbing structure beneath it all. The TV wall unit demanded a lot of back and forth and partnership on planning out the perfect design. Aldo's input was valued and added to the effect of the gorgeous end result. Couldn't be happier with the finished products.

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Company Response

Hi Norma,

Thank you for your review.
We are pleased to know that you selected The Home Improvement Group above all others to complete your renovations.
Aldo is wonderful to work with and I'm happy that you he was able to provide you with a positive experience.
We hope to work with you again on your next project!

Kind regards,

Melanie
The Home Improvement Group

David D.
David D.
1 review Toronto, ON
10/10

Rebuild awning

THIG rebuilt our front awning after severe raccoon and subsequent water damage, along with a number of minor interior repairs. They did the work within the estimated time and budget. Scheduling was very easy thanks to their size and the handyman they sent, Tibor, did fast, tidy work in very hot weather. We will definitely ask for Tibor again. Extra thanks to Melanie for handling the logistics. We are now working with Les from THIG on planning a larger renovation.

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Company Response

Hi David,

Thank you for your review.
The awning looks fantastic! Tibor did a great job. No Raccoon's are ever getting back in there.
We all look forward to working with you again on your next project.

Kind regards,

Melanie
The Home Improvement Group

Pat a.
Pat a.
1 review Mississauga, ON
10/10

Commercial business renovation

They did a fabulous job laying the floors and install trim I n a timely fashion and working around the business while we served the customers.

We also had them paint our racks , walls and install a new countertop.

They have a extremely professional , and friendly team that work with their customers.

We were extremely satisfied with a job well done. !!

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Company Response

Thank you so much for the wonderful review!
We look forward to working with you again on your next project.

Kind regards,

Melanie
The Home Improvement Group

Private User
Private User
1 review Toronto, ON
7/10

Barn door installation

The general contractor was very nice and professional and helpful. His crew though was good but not great or exceptional. Demolition was performed without proper containment (for example, a gap was left between the plastic sheeting and the ceiling) and so construction dust was much more pervasive than it should have been. This was surprising and annoying. The carpentry and joinery was good enough but not great. Unfortunately, the team had no experience with barn door installation, which however I would not hold against them. And it must be said that we are sufficiently satisfied with the final result. I must also say that the initial plan to install pocket doors had to be abandoned because of wiring issues and the company supplied re-sized doors at no charge, which was very professional and much appreciated.

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Company Response

Hi Private User, Thanks for your review. The Barn doors look great and we are happy you are satisfied with our craftsmanship. Enjoy the new doors, and we look forward to to working with you in the near future.

Regards,

Savannah

lbrigido
lbrigido
1 review Brampton, ON
10/10

Kitchen Renovation

Exceptional craftsmanship and professional experience. Our kitchen reno was done in a timely manner and with great attention to detail. Thanks to everyone, especially Vigen, project manager, for handling all aspect of the reno with expertise.

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Company Response

Hi Lori, Thanks for your review. Your kitchen looks great, what a big difference by replacing your doors, new tiles and adding a new backsplash. Enjoy your kitchen remodel and happy baking.

Regards
Christine and Vigen

Halya
Halya
1 review Mississauga, ON
10/10

Condo reno

I highly recommend Les as the general contractor and project manager. Very efficient, knowledgeable and work always on time with no delays. Will use them in the future.

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Company Response

Thanks for your review, Les is one of a kind where he prides himself in making sure every customer receives great customer service and quality work. Looking forward to working with you in the near future.

Regards, Savannah

Bayview V.
Bayview V.
1 review Toronto, ON
10/10

Moisture problem solving, plaster crown moulding replacement, plaster patching and painting

Douglas listened to our issue and developed a plan to troubleshoot it and resolve it. The work was done well and as scheduled. The team was careful and worked cleanly (particularly considering it was plaster!). And the replacement crown moulding is a perfect match with the previous. Plaster repairs and painting were done efficiently without rushing.
We are very pleased and impressed.

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Company Response

Thank you for your review. Our goal at The Home Improvement Group is to have you as a customer for life. Our highly qualified team understand the importance of good customer service and quality work. Enjoy your renovation.

Regards
Christine

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

Call or email us 7 Days a week for Service.

The Home Improvement Group is the premier One Stop Shop for all of your home and office renovations needs. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and Mr Rescue.

We service work form $400.00 to $500,000.00+ from our Painter and Handyman of the Day Service to our Service Truck with a 3 hour minimum to Home Additions and Major Renovation and Structural work. We want to earn your trust and as a family owned business that delivers on providing outstanding home renovation work.

Not convinced we have enough renovation reviews please see Perfect Painters & Home Renovations Services for a more detailed list on reviews for larger projects.

We have a commitment to Quality work and dealing with a no risk contractor and we will always compete for your business.

CATEGORIES
Handyman Services, Basement Renovation, Decks, Plastering, Plumbing, Renovation Advisors, Stair Builders, Tile & Stone Contractors, Stucco, Design/Project Management, Design/Build, Condominium Renovations, Structural Engineering, Paint & Wallpaper Contractors, Moldings / Mouldings, Kitchen Planning & Renovation, Bathroom & Kitchen - Fixtures & Accessories, Bathroom Renovation, Cabinetry & Millwork, Carpenters, Demolition, Electricians, Floor Laying & Refinishing, General Contractors, Home Additions, Interior Design, Kitchen & Bathroom - Cabinets & Design, and Drywall Contractors
PRODUCTS
Interior Painting,Exterior Painting,Residential Painting and Commercial Painting,Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in provide you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thehomeimprovementgroup.ca
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
30
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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