The Home Improvement Group - THIG

Formerly Mr Rescue
Handyman Services
200 Matheson Blvd. West, Suite 203C Mississauga ON L5R 3L7
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The Home Improvement Group - THIG
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93%

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Reviews by rating (past 12 months)
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Best of 2019 winner 6 timesBest of 2019winner 6 times

Reviews for The Home Improvement Group - THIG

Average customer rating:
9.6 10 (295 reviews)

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r.cadete
r.cadete
2 reviews Toronto, ON
10/10

Kitchen and en-suite bathroom renovation

We are very thankful to Jean-Paul and his team. We have new kitchen cabinets, and managed to refinish our old cabinetry. We tried and succeeded in reducing waste by adding to our original layout. Jean-Paul fully understood our Concept. The cabinets finish is flawless. Our space looks brighter and feels bigger. Our en-suite bathroom is quite luxurious. Jean-Paul was instrumental in securing the most professional and efficient staff. He also managed to respect our timeline for completion, and problem solved when needed. In fact, every THIG team member was available and assisted throughout this project. Our sincere thank you!

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Company Response

Hi Judite,

Thank you for your review.
Jean Paul and his team work diligently to provide the best customer service, attention to detail and overall exceptional workmanship.
We look forward to working with you again and hope to become your go to choice for all of your renovations.

Kind regards,

Melanie
The Home Improvement Group
416-477-4500

a.sullivan
a.sullivan
1 review Toronto, ON
9/10

Kitchen Reno and other small jobs.

They removed the wall between kitchen and living room and installed an island with cabinets. It really brightens up the unit. They did the electrical required. In addition they moved cabinet up in bathroom and installed window AC in livingroom.

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Company Response

Hi Ann,

Thank you for your review.
Les and his team work diligently to ensure customer satisfaction on every project.
We look forward to working with you again on your next renovation.

kind regards,

Melanie
The Home Improvement Group
416-477-4500

Paula L.
Paula L.
4 reviews Erin, ON
10/10

Basement Suite Reno

We had some rooms added including 2 bedrooms, a dining area and 3 closets as well as doorways and paint. They framed, drywalled, painted etc...THIG team were great to work with including Jean Paul. the Project Manager. They did a great job and were fair and reasonable. Thank you team THIG!

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Company Response

Thank you Paula for the kind words. It was a pleasure working with you as well. As always our team works together to ensure all customers are happy. Looking forward to working with you again in the future.

Melanie

Matt in Toronto
Matt in Toronto
2 reviews Toronto, ON
6/10

Basement renovation

Needed some work done in my basement. I was charged $700 for an assessment for work in my basement. The assessment wasn’t useful so they agree to refund some of my money.

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Company Response

Hi Matt,

Thank you for you feedback and allowing us the opportunity to remedy your concerns.

Kind regards,

Melanie
The Home Improvement Group
416-477-4500

JOANNAO2013 in Toronto
JOANNAO2013 in Toronto
3 reviews Toronto, ON
7/10

First painter was a nightmare; second was excellent

I have used this company a few times and the first two outcomes were fantastic. True to their name, “Perfect Painters”.
Unfortunately, I got very unlucky with my 3rd paint job b/c I was dispatched a painter from hell. Sloppy, unprofessional, caused damages and made the place look worse than before. After much stress, frustration and numerous calls/texts/emails to the company, I did have the owner step in and try and remedy the situation (shortly after, their project manager started helping out too). The second painter dispatched for corrective work did a fantastic job. Day and night of a difference. PP is still trying to remedy outstanding issue to their best ability. Would I use them again? Maybe. Big maybe, but, there are good and bad trades everywhere and dishonest, shoddy workmanship is to be found even in the best of companies. They are doing their best to help me and I appreciate that very much.

1 of 1 people found this review helpful.
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Company Response

Hi Joanna,

Thank you for your review.

We are great full to have been given the opportunity to correct the poor workmanship and provide you with the high quality standards that you should expect from Perfect Painter.
Your customer loyalty is extremely important to us and we hope that you will continue to use our services with confidence.

Kind regards,

Melanie
The Home Improvement Group

Vanessa in Toronto
Vanessa in Toronto
3 reviews Toronto, ON
10/10

Bathroom Fan Repair/Replacement And Sink Drain Repair

Very honest, reliable and timely. Prices were extremely reasonable as well. I have been trying to get these jobs done for a while (replace 1 fan, repair another and reinstall a drain pipe in a 2 sink vanity) and didn't get anywhere with the estimates I was receiving (either overpriced or very long lead times). The guy was dedicated in his work. Definitely a repeat call for me for any future needs in repairs or renovations.

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Company Response

Hi Vanessa,

Thank you for your review.
I'm glad we were able to complete all your repairs for you. We look forward to working with you again.

Kind regards,

Melanie

Carol
Carol
2 reviews Toronto, ON
10/10

Painting oak built ins and oak fireplace

Tibor came to sand and paint my oak built ins and oak fireplace. He did an amazing job sanding the wood - a labor intensive job, applying the primer and the final coat. It looks fantastic and I am very pleased.

1 of 1 people found this review helpful.
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Company Response

Hi Carol,

Thank you for your review.
Tibor is very hardworking and focuses on all the details to ensure his clients are always happy with the end result.
It's always a pleasure working with you and we look forward to working with you on your next project.

Kind regards,

Melanie
The Home Improvement Group

joanne81_
joanne81_
2 reviews Toronto, ON
10/10

Replaced pipe to avoid freezing

Our pipes were originally pressed up against the outside wall causing our pipes to freeze. Ivan and his team were amazing. They replaced the pipe, sealed any drafts, insulated and re-drywalled the area. His handyman always made sure that the work was exactly what we wanted and suggested creative ways to work with the space. He kept the place clean and even fixed items that was not on the to do list. The work was done on time and was within budget. I would highly recommend Ivan and his team.

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Company Response

Hi Joanne,

Thank you for your glowing review. Ivan is very focused on ensuring his customers are happy with the workmanship. Joe our tradesman is very meticulous and always comes up with creative solutions to make the customers needs a reality.
We look forward to working with you on your next project.

Kind regards,

Melanie

Frank L.
Frank L.
1 review Toronto, ON
10/10

Exterior and Interior home renovation. Grading remediation, fixed roof issues, new decks and porches, new driveway, new electrical and refreshed living room, painted exterior

The Home Improvement Group sent us Aldo Leon as the Project Manager and he worked with us on design and build. He helped us achieve a home that was to our taste and budget. The house looks like new again and he helped us fix all home issues including crumbling porch, flooding garage, leaky roof and lack of outside electrical access. His team was incredibly hard working, respectful and provided quality work. The project was on budget, there were no surprises so estimates were done well. We went a bit over on completion time but weather was to blame for that, and overall it was still within reason. We are extremely pleased with how things turned out. Our friends and family are impressed with what was accomplished on the budget we had. We are enjoying the comforts of our old / new home. I have found the only people i'll be turning to for future work on our house. Thank you so much THIG for sending us Aldo, and for managing our account. You were very responsive to my inquiries, very reasonable and accommodating when it came to contracts and payments. Everyone did an excellent job!

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Company Response

Hi Frank, it was a pleasure working with you as well. Aldo and his team are highly skilled in all avenues of renovations. They take pride in their work, communicate efficiently and always aim to please. We are happy that we gave you the new space you dreamed off. Enjoy it!! looking forward to our next project together.

Regards
Christine

bminnema
bminnema
1 review Toronto, ON
9/10

Painting, lighting, shelving

I am happy with the results in the end. It is always a process and glad have THIG to help with project/contractor management. This saved me from many headaches.

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Company Response

Hi Bonte,

Thank you very much for this review.
Ivan is very detailed and ensures his customers are completely satisfied with the end results of their project.
We hope you will choose us again for your next project.

Kind regards,

Melanie
The Home Improvement Group

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about The Home Improvement Group - THIG

Call or email us 7 Days a week for Service.

The Home Improvement Group is the premier One Stop Shop for all of your home and office renovations needs. We have multiple divisions such as Perfect Painter, Affinity Renovations, Perfect Handyman and Mr Rescue.

We service work form $400.00 to $500,000.00+ from our Painter and Handyman of the Day Service to our Service Truck with a 3 hour minimum to Home Additions and Major Renovation and Structural work. We want to earn your trust and as a family owned business that delivers on providing outstanding home renovation work.

Not convinced we have enough renovation reviews please see Perfect Painters & Home Renovations Services for a more detailed list on reviews for larger projects.

We have a commitment to Quality work and dealing with a no risk contractor and we will always compete for your business.

CATEGORIES
Handyman Services, Basement Renovation, Decks, Plumbing, Renovation Advisors, Stair Builders, Tile & Stone Contractors, Stucco, Condominium Renovations, Structural Engineering, Paint & Wallpaper Contractors, Moldings / Mouldings, Kitchen Planning & Renovation, Bathroom Renovation, Carpenters, Demolition, Electricians, Floor Laying & Refinishing, General Contractors, Home Additions, Kitchen & Bathroom - Cabinets & Design, and Drywall Contractors
PRODUCTS
Interior Painting,Exterior Painting,Residential Painting and Commercial Painting,Staircase refinishing, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC members as a part of our team.
SERVICES
House Painters, Office Painting, Exterior Painting, Residential Painting, Wallpaper Installation & Removal, Stucco Removal, Drywall Installation and Plaster repairs, Paint & Wallpaper Retailer save up to 50% off, Demolition, Rough and Finished Carpentry, Home and Renovation advisors, Kitchen Planning and Design, Handyman and Painter for a Day Services, Deck Design and Build, Basement renovations, general contractors
BRANDS
Benjamin Moore, Dulux Paint, and Sherwin Williams. We Believe in not Including Paint and providing you our wholesale Paint Pricing as many of our Competitors include paint in your pricing and then substitute low grade paint. We believe in provide you the best paint for your home and to provide access to our unbelievable wholesale pricing.
STYLES
Interior Painting,Exterior Painting, Residential Painting and Commercial Painting, Condo or Apartment Renovations and Handyman Services, Kitchen Design and Build, Home Additions, Structural work, Garage Design and Build, Basement Renovations, Bathroom Renovations, Basement Underpinning and Waterproofing,Custom Cabinetry, Flooring Installation including, Laminate, Hardwood, Engineered, Tiles, Including Porcelain, marble and granite. We also have Master Electricians, Master Plumbers and Gas and HVAC member as a part of our team. Our Painters are #1 in Toronto
SPECIALITIES
Custom painting, Stucco removal, staircase refinishing and rebuilding,wallpaper installation, wallpaper removal, handyman services, home renovations including bathroom renovations, basement renovations & condo and apartment renovations. Plus our Award Winning Painter and Handyman for a Day Services. Our Painting Services including Kitchen Cabinet Painting and Spraying are specialties. Kitchen Design Services and Complete Kitchen Design, Build and Installation.
WEBSITE
https://www.thehomeimprovementgroup.ca
YEAR ESTABLISHED
2011
NUMBER OF EMPLOYEES
30
RETURN POLICY
See website terms for details
PAYMENT METHOD
Cash, Cheques, Email Transfers, all Major Credit Cards
LICENSES
City of Toronto & Other Muncipalities in the GTA
MEMBERSHIPS
BBB, Homestars,
LIABILITY INSURANCE
Yes
DIPLOMAS
Open 7 Days a Week Call or emailNow
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
400.00
BONDED
Yes
PROJECT RATE
$400.00 to $500,000.00+
WRITTEN CONTRACT
Yes
WARRANTY TERMS
1 Year Warranty
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