310 Roof

Roofing
542 Evans Ave., Suite 500 Toronto ON M8W 2V4
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23%

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Reviews for 310 Roof

Average customer rating:
5.9 10 (14 reviews)

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Mrs. H. - North York
Mrs. H. - North York
1 review North York, ON
10/10

Shingles Removed - New Roof & Eaves Installed

After getting six estimates, I decided to use 310ROOF because Paul Hutton appeared to understand the difficulties I was having with a severe leak at the front door and water coming into the sunroom on the other side of the house.
The roof was replaced in the summer '09'. Some of the materials were not what Paul and I had agreed upon and as he inspected them, he immediately had the proper materials delivered.
Alex, the lady in charge of the eight men, removed the shingles and replaced the roof. They left no debris on the lawn or driveway. She was very safety conscious and watched as everything was being done. She and her crew did a wonderful job.
Paul inspected the roof several times during the process and spoke to me after the completion of each phase.
Paul & I decided that the eaves should be replaced and he sent another crew who specialized in installing eaves. He came to inspect this work as well. I was very happy this work also.
Paul did not ask for a deposit before the work began but collected the money when the work was completed. I am very happy with all the work that was done.

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Company Response

Thank you very much for your kind review it was a pleasure to perform the work on your home and be refered by your daughter with whom we also replaced roof a year earlier.it was also a pleasure to support your charity golf tournament and we hope to be an annual sponsor of this much needed cause.
Health and happiness to you yours for the future .

Regards

Paul

9/10

shingle replacement on roof

Work was done well and quickly. 310-Roof employees were helpful and easy to deal with. When the job was done, Paul Hutton was attentive to an issue of a loose piece of metal window-sill overhang and dealt with the matter quickly.

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Company Response

Thank you for your kind review it was a pleasure dealing with you and the foundation. We look forward to serving you anytime in the near future,

Regards

Paul

Syed in Toronto
Syed in Toronto
1 review Thornhill, ON
9/10

Re-Sealing of Sky Light, Shingles repair

Paul gave me a good quote. Showed up with his crew on time. Completed the work professionally to my satisfaction. Himself looked at all details, guided his workmen throughout the process for quialty and workmenship. Made sure the roof was cleaned after the work and all garbage was taken away. Inspected the complete roof for any problems also installed an additional vent without asking extra payment.

Will definately recommend.

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Company Response

Thank you Syed for the kind words.

P_Rex in Toronto
P_Rex in Toronto
1 review Toronto, ON
0/10

Shingles

Paul had a good sales pitch about price and quality and made some promises that weren't ever kept. The roof looks like it was done by an infant (see pics), I had TWO SEPARATE incidences of water damage.

They were suddenly too busy to do "warranty work" until it was clear I was going to sue them. They eventually fixed the leak but not the damage that was done by it. The rest of the job looks ridiculous. Roof was done in 2007.

It's very suspicious to see that a couple of "customers" gave them a 10 - obviously the company owners rating themselves under pseudonyms.

I've attached a few pics but once this forum improves i'll be happy to post many more by request.

1 of 1 people found this review helpful.
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Company Response

As of March 29, 2010, Paul no longer has any involvement with 310-ROOF Inc. For all potential customers who are looking to Homestars for guidance on choosing a professional roofer, 310-ROOF Inc. asks that you make your decision based on reviews which have no reference to Paul.

Steve-O in Mississauga
Steve-O in Mississauga
1 review Mississauga, ON
10/10

Re-shingled roof

310-roof was exactly where i wanted to be price wise, BUT i was looking for HOW contracters reacted physically when i asked them 15 important questions about thier company.

Simon from 310-Roof was very professional, polite and the only person who gave me a quote who has a good sense of humour : )

Simon put me at ease about my roofing concerns. He answered all of my questions with ease and confidence ( even a few other questions I didn’t ask anyone else)

My roof was done in no time and the type of shingles he suggested ( GAF/ELK Tinberline Weathered Wood) matched my house to perfection!

Fabulous work, my house looks great and nice price too : )

Thanks Simon and 310-Roof

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Company Response

Thank you for your kind words even though you got over 11 estimates we we awarded the contract and performed an admirable job on your behalf.
Your reference to BBB is a good one and we have a stellar rating there as well. We hope you enjoy your new roof and continue to feel good about the process and workamanship we provided to you this past summer. Cheers

Paul

VP 310 roof

Torontotodd in Leslieville
Torontotodd in Leslieville
1 review Toronto, ON
0/10

Shingle roof

We hired 310-ROOF to do our shingle roof two years ago, they came right out and were very friendly and reasonable. They were NOT the cheapest company we had quote but felt comfortable with how they answered questions and the work they proposed to do.

Afterwards, we had problems with leaks. The roof above our porch started leaking and destroyed the wood slats underneath.

They also failed to provide us with an invoice that showed we paid for their service. We needed the invoice to show our insurance, and with it's absence they would cancel our policy.

After months of trying to track down the owner that had once been so attentive, we finally got the number of the guy that had 'Vice President' on his card and he forwarded us a bill of sale, we almost lost our insurance coverage.

They never fixed their shoddy job, after it took so long to reach them we didn't want to let them near our house again!

Do yourself a favour, STAY AWAY from this operation!

1 of 1 people found this review helpful.
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Company Response

As of March 29, 2010, Paul no longer has any involvement with 310-ROOF Inc. For all potential customers who are looking to Homestars for guidance on choosing a professional roofer, 310-ROOF Inc. asks that you make your decision based on reviews which have no reference to Paul.

Steve M. in Toronto
Steve M. in Toronto
1 review Markham, ON

First Review

10/10

Rebuild the roof

Looking for a company to rebuild our roof yielded a wide variety of results in terms of price, quality of work and professionalism.

What distinguished Mike's offer from 310-Roof was the good compromise all of those factors. Some of the contractors bids were almost twice as expensive at 310-Roof to perform a job of similar quality with equivalent materials and techniques.

When the time came to do the job, the shingles we requested were in short supplies, but Mike made the necessary arrangements to get the job done at the required time by getting slightly better shingles without charging us extra.

Overall, the new roof looks good and we're satisfied with the result.

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Company Response

Thank you for your kind review and high rating. Mike is a new addition to the company and treats all clients with a high level of service. Also he takes alot of time to help you make an informed decision about your project, often times "roofing salesman" will just quote a price and try to "close" the customer, we invest alot in staff training and often what we see are inadequate attic spaces and ventilation. By not providing you with the best solution unless addressed at re roofing time this can have detrimental consquences. We prefer to take the time and inform you about these problems rather than ignore them as they do speak to warranties by the manufacturers in the fine print. After the sale you can rest assured that when we complete a job the manufacturer will not be able to get off the hook due to overlooked conditions that will void your warranty.

Cheers

Paul

VP 310 Roof

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about 310 Roof

Roofing, Siding, Eavestroughs and Skylights in Toronto and Surrounding Area
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