North York, ON

Almost 15 years ago

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Star on Yonge

6 reviews Toronto, ON Joined 2007/10/10

1/10

Driveway paving and stonework

Paving Contractors review in Toronto

09/13/2008

Matthew was a big talker with lots of promises but didn't deliver. We had his workmen come back, a month or two after the job was completed, asking for money. We had paid the company in full, but Matthew had never paid the workers, so they came to us asking for money. Four years after the work was done, our driveway has been sinking.

Job Price

Approximate cost of services:: $10,000.00

1 of 1 people found this review helpful.

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Company Response: It would be of great benefit to know which job this was so that we could properly deal with the written concerns. ALL our trades are paid and if there was any sinking in the past “four years”, why have we not been notified? We have 15 year old driveways with no sinking whatsoever and have been certified by the largest interlock manufacture in Canada for over eight years. Please call us so we can have a look at this driveway and try to resolve this issue.

Living in Toronto

10 reviews Toronto, ON Joined 2008/05/30

First Review

2/10

We have our driveway widened and had new pavers put in.

Interlocking Stone review in Toronto

05/30/2008

When we began to see problems with our driveway pavers separating (4 months after they were installed), Matthew was reluctant to return calls and eventually told us he wouldn't fix the driveway b/c of the plumbing work that we had done beforehand. Matthew had complete knowledge of this work before he started and neglected to tell us that it would affect the way the pavers settled. Unbelievably, he offered to give us a competitive quote to repair it. THIS WAS 4 MONTHS AFTER IT HAD BEEN COMPLETED. Unfortunately, it was a huge learning experience.

Job Price

Approximate cost of services:: $10,000.00

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Company Response: It would be of great benefit to know who wrote this review so the issue could be properly addressed. However, as stated in this review the client had a pre-existing condition where plumbing work had been done by ANOTHER company who did not properly compact the soil, likely from four feet or more under the work area (from what I understand). If we were informed about the pre-existing soil conditions, I assure you it would have been suggested the client put off doing work on top of such soil conditions AND they would have been informed of the probable sinking. After all, what is the sense in compromising 18 years of good business practices and reputation for one potential problem?

Metro Pavers

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