We were having some severe problems with the water backing up in to our tub and sinks. The drains were clogged thanks to what we thought was tree roots. We called Jerry who came out and worked on them for us. It turns out there were more than just tree roots. Thankfully he was able to clear the drains. We had to have them done again about 6 months later but it wasn't because of the job he did, it was the regrowth of roots and such.