Town & Country Water Systems

Water Filtration & Purification
3331 March Road Ottawa ON K0A 1L0
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HomeStars  >  Water Filtration & Purification in Ottawa  >  Town & Country Water Systems
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96%

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Reviews by rating (past 12 months)

Reviews for Town & Country Water Systems

Average customer rating:
9.8 10 (12 reviews)

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Linda
Linda
3 reviews Ottawa, ON
10/10

Home Water System

I was referred from a friend who has been along time customer with Town and Country Water for over 10 years. They've always been fair, courteous and reasonably priced.
I had purchased a UV Light/water filter, Water Softener over a year ago and After a year the UV light requires the bulb to be changed. I called them up and Cory came over right away with a new UV light and changed my filter.
I recently Called to have them service our water system due to VERY low water pressure; they were able to come the same day and identified it was the Pressure tank bladder. Clearly explained what was going on and fixed the issue promptly along with removing the mixing water value and now I have added water pressure.
They have also found out the root cause of water coming from my furnace and cleaned out the condensation pump saving me money on purchasing a new one.
Cory Frank and Arlene has gone ABOVE and BEYOND my expectations and I will be using them again. I would personally recommend them to anyone especially those living in the country with well water. I cannot say enough about them. Customer for Life - Linda

1 of 1 people found this review helpful.
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Company Response

Thank you very much for your review, Linda. Satisfied customers are our priority!

Bang in
Bang in
3 reviews Ottawa, ON
10/10

Honesty

Honest and thorough service. Frank and Corey took time to explain the work they did. They didn't try to sale anything. I was so impressed with their work and honesty that I went with T&C Water Systems for my filter system.

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Company Response

We appreciate your comments. Good service and honesty is our motto.

Dan & Wendy in Ottawa
Dan & Wendy in Ottawa
2 reviews Ottawa, ON
10/10

Softener, Pressure tank, Iron filter and UV

T&C Water are top-notch all the way! It is not unusual for them to take your call well after hours, they sell excellent products that they keep in stock, their turn around time is measured in hours not weeks, they are professional, courteous, and clean up after themselves. But the real proof is in the results, we bought a home with a barely marginal water system that Frank, Arlene and Cory have transformed into a reliable and SAFE water supply for our family. Feel confident about choosing Town & Country

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Company Response

Hi Dan & Wendy,
Thanks for your nice words. We want you to feel safe with your water. We are here to help!

Private User
Private User
1 review Ottawa, ON
10/10

Iron/Sulphur Filter, Water Softener and Reverse Osmosis system

I called Town & Country Water Systems to fix my water which had a bad rotten egg smell, iron stains and was hard. Arlene was helpful in explaining to me how to correct the water problems. She sent Frank and Corey to my house to test the water and assess the situation. They made a recommendation to install a sulphur and iron removal filter, water softener and reverse osmsosis drinking water system. I couldn't be happier with my water now and the installation was neat and well done.

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Company Response

We are so happy that you are pleased with your system and enjoying your water. We appreciate your business. Do not hesitate to contact us if you need anything. Thank you for your comments.

Eric from Ottawa in Ottawa
Eric from Ottawa in Ottawa
1 review Ottawa, ON
10/10

Water Filtration System

We had iron and sulfur issues at our cottage. After having a few companies come in to test and make recommendations we went with Town & Country. We picked them because they were friendly and informative, and they were the only ones that actually let us put hands-on of the main controller assembly of the unit. Price was very competitive. We also picked them because of the advantages of their unit, which requires far less water and flowrate to run a proper regeneration cycle. They were very punctual for both the initial assessment and eventual installation. When they did come to do the install we were up and running in about an hour, and the effect of having the filter on was basically instantaneous. Water problems solved. We highly recommend the team from Town & Country.

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Company Response

Hi Eric,
Thank you for choosing our company. We are happy that you are enjoying the treated water and we stand behind our products.

Matt from Carp
Matt from Carp
1 review Carp, ON
10/10

Water treatment- Iron, sulfur, and H2S remover

I had a problem with my Iron, sulfur, and H2S remover equipment and Town & Country Water Systems was able to give me enough advice over the phone to allow me to fix it myself. Instead of buying a new system, I was able to fix my old one and save a lot of money. I also fixed some other well water related issues with some further advice and help from them. I can't thank them enough...

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Company Response

Hi Matt,
It was pleasure to help you!

Wayne & Bea  from KINBURN
Wayne & Bea from KINBURN
1 review Ottawa, ON
10/10

Replace well pump and a Iron and Sulphur Filter

The staff at Town and Country Water Systems replaced our well pump and a Iron and Sulphur Filter system along with replacing water pipes which were very corroded. Frank and Cody did an excellent job, were on time and the price was satisfactory. We will definitely recommend this company to family and friends. Great job, thanks again.

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Company Response

Hi Wayne and Bea,
Thank you for your comments and business! Attention to detail, quality workmanship and customer satisfaction are our priority. We are so pleased that you are happy!

Glenn from Kemptville
Glenn from Kemptville
1 review Kemptville, ON
10/10

Water Softener

The boys from Town & Country Water Systems were out twice to install a water softener and a water purifier and then a Ferrous Iron, Manganese & Sulfur Filter. They were friendly, installed all the equipment in a few hours and answered all our questions. All the installed equipment has been working great. The price was very competitive compared to other companies and their products are top notch. Thanks for a great job.

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Company Response

Thanks for your review Glenn. We appreciate all your comments and your business! Customer satisfaction is very important to us!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Town & Country Water Systems

Town & Country Water Systems has been serving the Ottawa area since 1989 and pride ourselves in providing high quality water treatment equipment for both domestic and commercial uses. We are licensed Ministry of the Environment water well technicians. For more information visit our website: www. tcwater. ca
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