Fibertec Window & Door Mfg

Windows & Doors Installation & Service
280 Bowes Road ON L4K 1J9
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Reviews for Fibertec Window & Door Mfg

Average customer rating:
8.4 10 (38 reviews)

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Douglas  Arnold from Richmond
Douglas Arnold from Richmond
1 review Ottawa, ON
10/10

Window replacement

After spending some time learning about the latest window technology and visiting several local window distributors, it was readily evident to us that very few of the window salespersons my wife and I interacted with knew much about the technological aspects of the windows they were selling, beyond the generic statements contained in the window company's brochure. We eventually concluded that fiberglass window frames best met our window requirements. We eventually learned of Fibertec Windows and Doors and dealt with their salesperson in this area, Mr. Matthew Salkeld. Mr. Salkeld did not have the gift of gab that most salespersons have, but he did know about the technical aspects of his products and also assisted us in sorting out the various cosmetic additions available with the Fibertec fiberglass window frames, which provided us with a window that has the interior appearance of a wood window. After we placed out order, we dealt with Ms. Marcia Brooks in Fibertec's Service Department, who greatly assisted us in completing the final steps of our window purchase and their delivery. All to say, we are totally pleased with the professionalism and service that we have received from Fibertec's personnel to date.

0 of 1 people found this review helpful.
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Company Response

Douglas, we appreciate your feedback of kind words and are happy to hear that you are satisfied with your windows and the aesthetic aspect of them. Our customer's experience with our team is important to us. Fibertec's sales people are keen in their knowledge of the product they sell and are experienced in the field in order to help you meet the specific needs you are looking for. We hope you continue to enjoy your new window in your home.

Yossi Gal from Toronto
Yossi Gal from Toronto
1 review Richmond Hill, ON
10/10

Windows and Door

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

I’ll start off by saying that we made a good choice purchasing replacement windows and doors from Fibertec. We currently live in a home that I purchased about ten years ago located in the northern Toronto. When my wife and I decided to shop around for windows & doors, we debated between vinyl and fiberglass. We were looking for windows that would last and that we would never have to worry about replacing again. The only choice for us was fibreglass windows and doors. We realized that the initial cost would be more but we would be saving money in the long run. We started window shopping and eventually narrowed down our search to a few major fibreglass Manufacturers such as Thermotec, Inline and Fibertec. Fibertec and Thermotec were similar in terms of good quality although we ended up going with Fibertec as we felt that they had a better reputation. The Fibertec consultant put together a quote for me fairly quickly and shortly after, I proceeded to ordering the windows and doors. Everything was delivered on time without any problems. We did have a slight scratch on the brickmould but they sent touch up paint straight away and we cannot see the scratch anymore. I really like the multipoint locking system on the doors which meets our security needs and seals the door up much tighter. My contractor really liked the brickmould design too because it sat nicely in a groove on the frame compared to being caulked to the frame. So in conclusion, yes I am satisfied with choosing Fibertec in many ways. I will definitely refer Fibertec to my friends and family as my first option for windows and doors. Thank you Fibertec Yossi Gal

1 of 2 people found this review helpful.
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Company Response

Yossi, we are glad to hear that you enjoy the features of your products from Fibertec. We can assure you that your windows and door will perform without disappointment. Thank you for your kind input. Best regards

John Gabriel Otvos from Cambridge
John Gabriel Otvos from Cambridge
1 review Cambridge Station, NS
10/10

Windows and Doors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

In 2010 I ordered 18 triple glazed windows, 3 triple-lite entry doors and 3 solid insulated doors from Fibertec Window & Door Mfg in Concord, ON. All of these units were specifically designed with a fibreglass frame surround, for this passive solar house, which faces due south on the North Mountain here in the Annapolis Valley of Nova Scotia.

Every unit was very sturdily crated on skids with Aspenite/flake board protection, for the long journey from ON to NS. The quality control was spot on as the Brits say! When one of my construction crew accidentally punctured a small window, I was promptly sent a replacement, of course at my cost, with the installation being easy as per the supplied instructions.

I chose awning ventilators since they can tuck up under the roof overhang and allow ventilation even on a slightly rainy day; which happens here, being stuck out in the North Atlantic Ocean. On the north face of the house, the awning window is at the bottom, for front to back ventilation at nightime, when it is cooler during summer months. Casements are de rigueur for bedrooms as that is building code for egress during a fire.

The handle cranks, the twin side locks, the multiple seals have all functioned perfectly these past few years since installation. The painted finish on the exterior has continued to stand up to sun, wind and rain without any deterioration. Of course I realize these are early years.

With the solar enhancing hard coating on the interior panes of these windows, one does have to become used to a very slight ‘bluish cast’ when looking outdoors. Over time I have forgotten that I noticed this in the first few months of living with them.

Overall, I am very pleased with the workmanship, shipping and ease of installation of these windows from Fibertec. Their cost, while not the cheapest, was in my estimation at the time, the best value for money of the 4 fibreglass window manufacturers in Canada.

If you have read down this far, I have a blog about this unusual house. You can follow the construction process in the Step by Step link . While there was no specific chapter devoted to the windows, I do write about them throughout the blog and there are many images thank become full size when you play the mouse cursor over the pictures.

1 of 1 people found this review helpful.
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Brett Hodnett from Hull
Brett Hodnett from Hull
1 review Hull, QC
9/10

New Windows

We recently purchased five triple glaze Fibertec windows for a renovation project in our home. The low profile of the fiberglass looks great, and the quality of the product is obvious compared with vinyl windows I've installed in the past. The personalized service and followup from Matthew, the Ottawa representative, was also a big factor in making the experience a positive one. I'd recommend Fibertec to anyone looking for high quality, energy efficient windows.

1 of 1 people found this review helpful.
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Company Response

Good day Brett,

It is nice to hear from you, especially since you've had previous experience with installing other windows.

Enjoy your windows!

Wilf Ruland from Dundas
Wilf Ruland from Dundas
1 review Ancaster, ON
10/10

Service

The Company has an excellent product - one of the best. There were some issues around timing of installation, which were eventually dealt with to our satisfaction. More importantly, the Company has made internal changes to ensure such issues don't recur. We would recommend this Company - they have an excellent product, which was impeccably installed. We are very happy with our new windows and door.

Review has 1 previous version
2 of 2 people found this review helpful.
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Company Response

Wilf,
We are happy that after a glitch during the installation period we managed to find a solution to all issues that were existing in the past. It is important to us that our customers receive good service and have their needs satisfied. Fibertec appreciates your feedback and we hope that you enjoy your windows and door to the fullest.
Best regards.

Charlie Rumschlag from Newport
Charlie Rumschlag from Newport
1 review Newport, MI
8/10

Casement Windows

I purchased Fibertec Windows about ten years ago when I built my new lake front home. The builder sold me on the idea of Fiberglass for energy efficiency and longevity. The windows looked great with a terrific R factor. For all the windows we have my heating bills are very reasonable. Unfortunately after ten years some of the casement mechanical parts wore causing difficulty in opening and closing some of the windows. Fibertec shipped me the replacement parts free of charge. Over two hours I replaced the mechanical parts on the windows that needed them. They all work as good as new and still look great after ten plus years! I don't care who's windows you buy, eventually you will have some problems. What sets one company apart from another is how they respond when the problem arises. Fibertec came through and the repairs were simple. After ten plus years the windows still look great and work like new.

Review has 2 previous versions
1 of 1 people found this review helpful.
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Company Response

Good day Charles,

We are certainly glad your windows are working as they did when they were new! Part of our service process is to make sure that the parts we provide (under warranty) are indeed the correct parts. Often customers do not know what parts are called, so there begins the investigative process to rectifying the issues.
Best regards.

Yvonne from Richmond Hill
Yvonne from Richmond Hill
1 review Richmond Hill, ON
10/10

The Best Windows on the Market

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My husband and I love our house and our neighborhood and we want to stay there forever.
We searched all over the city for windows that had a warranty that was longer than 20 years. We found most weren't even longer than 10 years!
I was blown away when I had someone from Fibertec come to my house and explain their products. Fibertec's windows came with a lifetime warranty and I could get them in any colour I wanted!
They also had the highest energy star ratings available anywhere.

After all that, it actually was a pretty easy decision choosing Fibertec's Fiberglass Windows, and one I know I won't regret it.
Our windows are beautiful and I'm confident they'll last me through the next 50 summers and winters without a problem.

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Allen M from Thornhill
Allen M from Thornhill
1 review Thornhill, ON
8/10

Energy Efficient Window Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We weren't happy with the windows and doors that came with the 25 year old house we bought earlier this year. They were rotted and had moisture coming through them almost all the time. We knew when we bought it the first thing to update were the windows.

So we visited window and door manufacturers showrooms every Friday for a month. Somewhere along the line we met with a sales rep at Fibertec. We liked the people we met at Fibertec and felt like they helped us learn a lot about windows in general. After, we consulted some industry websites and found their product came highly recommended from some experts in green building.

Their windows and doors get used in a lot of net zero energy and passive homes so we knew they were good enough for ours. We had them installed a few months ago and have been thrilled with how they look, and their performance has been really impressive. When it's hot and the sun is out we don't feel heat blazing through the windows on the south side and it's made some rooms far more comfortable to be in.

Overall we're very happy with our choice - Fibertec has been great, and I'm comfortable if I need them for anything they'll take care of me.

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Steve S from Old Toronto
Steve S from Old Toronto
1 review Old Toronto, ON
10/10

13 Fiberglass Windows and 2 Exterior Doors

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We are so happy with our windows from Fibertec Window and Door Mfg.
I knew fiberglass windows were much better than materials like wood and metal, and even vinyl, so I saw the local fiberglass window manufacturers to find the right one to install in my home.

The Fibertec salesperson was very knowledgeable and in the end the ordering process was very straightforward. I was able to buy my doors and windows from the same place which was really convenient.

I also HAVE to comment on their installation team - they were amazing! So neat and polite, and they finished the whole job in 2 days.

Our new windows look fantastic which my wife is thrilled about.
What I was excited about is that I noticed a small reduction in our bills a month after they were installed last summer!

Also buying my doors and windows from the same place was really convenient, which I don't think other fiberglass window manufacturers do.

I've already recommended Fibertec to my friends and family and would gladly tell anyone else to buy from them too.

1 of 2 people found this review helpful.
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Wayne Baxter from Old Toronto
Wayne Baxter from Old Toronto
1 review Old Toronto, ON
10/10

Window Replacement

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We live in a 100 year old farmhouse and keeping it comfortable, especially in the winter and summer months, was always hard.
The windows hadn't been replaced for nearly 30 years beforehand and were rotting from air and moisture leakage.
We wanted windows that would keep our house comfortable and last a very long time.

I looked for the highest energy efficient ratings and read all the industry experts opinions and found Fibertec mentioned quite often.
After I spoke to their sales rep (who was really great) and had somebody come out to our house, I was really impressed.

That was over a year ago and installing their windows and doors has made a huge difference in our home's comfort. All our friends comment on how beautiful they look.
I'm happy to recommend Fibertec to anybody looking for high quality windows for their home.

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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Fibertec Window & Door Mfg

Fibertec Window and Door Manufacturing is committed to providing customers with technologically advanced window and door systems that combine unparalleled long term performance with beauty and style. Fibertec fiberglass frames offer a more energy efficient, maintenance free alternative to competitive aluminum, plastic, and wood clad frame windows. Fiberglass Windows, Fiberglass ...
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