We used Fresh and Clean to clean our carpets for a number of years. After a major renovation with new carpeting and rugs we didn't require cleaning until now. We came home after a 10 day trip to find that our beloved Airedale whom we rescued two years ago had been traumatized by our absence and used the rec room Berber during the night several times. I called Fresh and Clean and requested an emergency cleaning. Ravi arrived a few hours later and took care of the problem. Fantastic service!