We bought a brand new sofa and within a couple of days my baby daughter had a pee on it. The sofa was covered by warranty so please ignore the fee associated with this review. The manufacturer uses Fresh and Clean as their company of choice. I can see why. Fresh and Clean sent Ravi over to take care of the stain. He was extremely polite and professional and took care of the problem. I also appreciate their use of 'green' cleaning products. I would definitely recommend this company if you have need of a cleaner. I intend to use them again for routine cleanings going forward.