Centennial Moving

Moving & Storage
Moncton NB E1E 4C2
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Moving & Storage
Centennial Moving
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91%

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Reviews for Centennial Moving

Average customer rating:
9.3 10 (413 reviews)

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Private User
Private User
Private User reviews Toronto, ON
0/10

Terrible.

I used centennial moving this summer to move from Manitoba to Ottawa. Do I ever regret the decision. At first I was pleased but when the mover came to my place, he was alone. Yes that's correct. One mover for an apartment of stuff. He was rude, dismissive toward me and immediately after, I received a phone call from the 'lovely' victor (companies owner), he told me that they would bring in a second man. Fine. I went to my room and stayed out of he movers way. About an hour after they left I received my invoice from the company via email and looked it over. As I was looking it over i received another call from Victor he told me in no uncertain terms to pay for my move now. That's right. Before the stuff arrived at its destination as per agreement ,as nothing I had his wonderful barely literate mover deemed valuable enough to move. I was in shock. First of all my stuff was in totes and you couldn't see what was in them unless you snooped. And secondly what an awful thing to say. I refused as I wanted to know the condition of my things when they arrived at destination. Victor then told me if I didn't in one hour they would put it on the side of the road. I'll just let that sink in. The pleasant owner of this company not only said I had nothing of worth but decided to say that if I didn't pay immediately I would lose all my non "valuables". Yes I paid. I had too. These were my things.

When the mover arrived at Ontario again it was just him moving stuff his helper not coming and he hoofed stuff around my boyfriend being at the drop off point (I hadn't arrived) was shocked and appalled by how cavalier he was. When j got to Ontario I had numerous things broken. An entire dinner ware set that was actually valuable and a few other assorted things.
I write this today to implore anyone considering using this company to go on to the next one. Any other company is better than this. I honestly think that victor is by far one of the most awful people I have ever had to deal with in my professional life. He was crass, rude and quite frankly unprofessional to a level that was just baffling. I do see the good reviews and I feel that maybe my age (I'm quite young) may have something to do with this. It shouldn't. I have a professional healthcare job and have money. I deserve to be treated with the and amount of respect as anyone. I hope this review will help those looking for a moving company and go elsewhere.

Approximate cost of services:
$1,200.00
1 of 1 people found this review helpful.
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Company Response

Dear Rachelle,

Let me start with mentioning that our company, Centennial Moving, always does everything in its power to resolve any and all issues and we see the resolution of problems as a matter of urgency. We are sorry to see that you decided to leave a negative feedback about our company as trough the entire process we went above and beyond accommodate all your moving needs. We decided to send one mover because all the goods were light and small. Such items can easily be handled by one professional mover. The gentleman at destination volunteered to help the driver and we are very grateful for that.
Our representatives would never insult a customer and especially advise that their goods are not "valuable". Upon booking you were informed verbally and also sent an agreement where it clearly stated that all payments for weekend deliveries need to be processed during business days and prior to delivery. At the time when we picked up the goods we advised that delivery will happen on a Saturday and we asked you to take care of the payment by Friday afternoon. The invoice was sent an hour after our departure because we had to scale the goods and determine the weight to issue the correct amount in the invoice.
We are sad to hear that some of the items were damaged. All customers have the right to submit a claim as the goods are protected while in transit. We kindly ask you to contact us and submit an official claim through our company as it will be investigated and solved properly.
While we are thankful for the opportunity to move you, we are very sorry for not being able to meet or even exceed your moving expectations. All in all, we would like to apologize for any inconvenience caused during the move.
Sincerely,
Centennial Moving Team

Ava in Toronto
Ava in Toronto
1 review Toronto, ON
10/10

Smooth and accommodating

Thank you to Centennial Moving crew for moving my family to Ontario. We had a ton of boxes, a California king bed, an eight foot long farm table and other oversized furniture – the movers handled it all with ease. Everybody very professional, moved quickly and efficiently and wrapped up the entire house in one day doing a full packing service for us. The service is pretty good and the moving crew was awesome all along from the start of the process to the end. It was a good service.

Approximate cost of services:
$1,900.00
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Company Response

Customer satisfaction is always our priority and we feel rewarded to know how satisfied you was with the service provided to you. Thank you again for your kind words and we hope to hear from you again, Ava.

Sahra in Toronto
Sahra in Toronto
1 review Саскатун, SK
10/10

from Edmonton to Saskatoon

We moved from Edmonton to Saskatoon with Centennial Moving and would like to share our experience with this company. We can say that the movers were very professional, prompt, and hard working. The moving crew arrived on time, worked quickly and diligently while all our belongings were treated with care. We denoted that everyone was very open about charges and were constantly advising us on how we could save money. We're very happy to have selected this company for our relocation.

Approximate cost of services:
$1,890.00
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Company Response

We are so happy that you chose our moving company to move you, Sarah. Our staff is highly regarded for their efficient professional standards when it comes to long distance moves. Thank you and best wishes in your new Saskatoon home.

Warren in Calgary
Warren in Calgary
1 review Calgary, AB
10/10

Moved for work

I got transferred for work from ON to AB, had to move all my furniture. I wanted to avoid dealing with moving companies - I thought if I sell all my stuff in Cobourg and buy everything for my new place in Calgary I could save some money and avoid all the hustle. I figured later that hiring movers was a better option. I contacted a couple of companies but Centennial Moving gave me the best deal so I decided to go with these guys. Everything went great - my stuff was delivered on time with no issues, their customer service was also very friendly and responsive. There were some technical issues with the payment but they fixed everything right away. I definitely recommend Centennial Moving.

Approximate cost of services:
$1,820.00
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Company Response

We are specialized in providing customized moving services at the best market rates. This is why our customers are satisfied with the moving services we provide. We would like to thank you for your glowing review to our company. Best Wishes, Centennial Moving team.

Stephanie in Calgary
Stephanie in Calgary
1 review Calgary, AB
10/10

From Vancouver to Calgary

Centennial Moving guys moved us from Vancouver to Calgary. George and Sam were very helpful and hard-working movers. The delivery of our belongings was little delayed but the office always made sure all the things are fine and kept us updated with the news. When our stuff arrived to Calgary, we were happy to denote that all the things arrived safe and sound. In the end, we are satisfied with the service we got from them.

Approximate cost of services:
$1,680.00
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Company Response

Stephanie, thank you for posting a positive review for our company. We're so glad to hear that you had an excellent experience with us. Best Wishes, Centennial Moving team.

Maria in Toronto
Maria in Toronto
1 review Toronto, ON
10/10

Centennial Moving

Centennial Moving provided brilliant service! Asif and Serge were friendly and very hard working. The total price paid was $1850 and it was really reasonable for our move! Was very happy with service, would be happy to recommend. Good!!! Thanks guys

Approximate cost of services:
$1,850.00
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Company Response

Maria, thank you for taking time to post this feedback. We greatly appreciate it and we hope that you are feeling comfortable in your new home! Please don't hesitate to contact us for any future moving needs. Best Wishes, Centennial Moving team.

Olivier in Toronto
Olivier in Toronto
1 review Toronto, ON
10/10

Move

After hearing numerous horror stories about bad movers we did our research and went with Centennial Moving. To say the least we were and are pleased with the service we received from this company. They were flexible with us as the date of our move kept changing. What ever we asked them to do they did without hesitation. The truck was impeccable and the moving blankets were clean. Thanks

Approximate cost of services:
$1,630.00
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Company Response

We carefully choose our team members to ensure that our clients are always pleased with their move. Our goal is to ensure that your move is as stress free and accurate as possible. And we honestly hope that we achieved this goal! Enjoy your new home, Olivier!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Centennial Moving

Long distance moves always carry some emotional significance. You might be moving to a new job, a new city to join your significant other etc. Since 1998, Centennial Moving Company understands how important such events are in your life. We are therefore ready to put our years of experience and ...
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