Integrity Countertops Ltd

Countertops
Burnaby BC V5A 3G1
Write a Review
Write a Review

HomeStars
Countertops
Integrity Countertops Ltd
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

65%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Integrity Countertops Ltd

Average customer rating:
9.7 10 (6 reviews)

Sort by

janicejackson123 from Coquitlam
janicejackson123 from Coquitlam
26 reviews Coquitlam, BC
10/10

new basement suite countertops

I am so happy i picked integrity countertops for this job.
I was in a bit of of time crunch as my daughter had already moved in and the kitchen was installed but of course had no countertops. They were so accommodating and quick to get the measurements done. I was able to pick one of the stock countertop colors which i loved and they were back in less than a week and the job was done. They look amazing and we could not be happier with the service. I would use them again in an instant and would not hesitate to recommend them.
Janice Jackson

Approximate cost of services:
$800.00
Was this review helpful?
Michelle from Vancouver
Michelle from Vancouver
6 reviews Vancouver, BC
10/10

Replaced aging laminate with new Arborite

Replaced an old rotting laminate with new Arborite. We had Integrity do the measure and installation too. Everyone we excellent to deal with, and there were no surprises at any point. Aaron did the measuring, Greg did the installation, and Breanne was extremely helpful whenever I called the office.
I will call them again for our bathrooms and rental suites, and if I ever get around to putting quartz in the kitchen, I'll call them for that, too.

Approximate cost of services:
$1,700.00
Was this review helpful?
Jules in Burnaby
Jules in Burnaby
1 review Burnaby, BC
10/10

Countertop installation

Disaster was averted when I went to Integrity to fit my odd-shaped kitchen with countertops. I was impressed from my first contact with the friendly helpful Breanne.
Aaron was efficient and committed to making sure the tops would fit perfectly as he measured and planned.
Finally, there was the superb installation done by Greg who went that extra mile to ensure I was absolutely content.
I could not be happier with this company. Integrity is the perfect name as I felt they were committed to giving me quality and professional service. I would happily recommend them.

Approximate cost of services:
$1,800.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Kevin from Vancouver
Kevin from Vancouver
2 reviews Burnaby, BC
10/10

Repeat customer

I have used this company three times now for various houses and condos and have been extremely satisfied every time. The staff in the store has always been very helpful, their prices cheaper than other quotes, and their timeline for getting the work done was very acceptable. The installers have always arrived on time and been friendly and obviously take pride in their work because the countertops look wonderful.

Approximate cost of services:
$1,200.00
Was this review helpful?
Heather in Vancouver
Heather in Vancouver
6 reviews Burnaby, BC
8/10

Kitchen counter replacement

We needed to replace our kitchen countertops, it we're looking for the cheapest decent option. The rest of our kitchen is very old, but we aren't renovating her entire thing, so needed to replace countertops only at minimal cost. We were concerned that it would be a complicated job since the countertop ran into wall and tile on all sides. Someone came to quite and assured us that they would be able to cut out the old one and slide in a new one wi no or very minimal damage to the walls and backsplash. I was thorough with my questioning since I wanted to make sure they knew what they were doing. He explained their entire process and our options which was great. We decided to go ahead. The installer who showed up to do the job was extremely pessimistic. He told me that he probably woukdnt be able to do the job as discussed and had me thinking that I was going to end up replacing my entire backsplash at additional cost. This was not at all what was discussed and I was very unimpressed. The installer proceeded and would stop before he got to a point of damaging anything. In the end, he was able to remove the old countertop and install the new without any damage, exactly as had been discussed. We are very happy with the product, but would have liked to have had a less stressful install day. I think all of this could have been avoided if the person quoting and the installer had communicated better beforehand so that the installer knew what to expect. In the end we are happy with how they managed a difficult replacement.

Approximate cost of services:
$2,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
Was this review helpful?
Joleen M from Port Moody
Joleen M from Port Moody
4 reviews Port Moody, BC

First Review

10/10

Kitchen renovation - countertop

The cabinet company we went thru use Integrety Countertops, and we were able to visit their showroom, where they answered our questions and cut us large samples to take home. After cabinets were installed, Integrity came to do a final measurement and the install was only 2 days later. Our Pionite laminate countertop and island are beautiful! Every staff member I spoke with throughout our order was very friendly and professional. Thank-you Integrity!

Approximate cost of services:
$800.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Countertops pros in Burnaby?