Rockwood responds to phone and email promptly and thoroughly, and when visiting their store, I was always greeted promptly and courteously. Christina is patient and accommodating, and Vanessa is brilliant with design input. We came with our own, and she enhanced it, as well as incorporated some industry standards and codes. The Owner came to measure, and was efficient and friendly and kind. So was the Fabricator.
Every deadline we agreed upon, was met. Price was clearly stated upfront. Although they got our initial attention with their "$5,500 kitchen" which of course, we didn't meet, they kept our business, with the quality of material, versatile design, and seasoned/expert input. I would most definitely use them again, and would eagerly recommend their services.