Francis Home Environment Heating And Air Conditioning

Formerly Francis Home Environment Service Experts
Heating & Air Conditioning
Ottawa ON K2G 1E8
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Heating & Air Conditioning
Francis Home Environment Heating And Air Conditioning
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94%

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Reviews for Francis Home Environment Heating And Air Conditioning

Average customer rating:
9.5 10 (427 reviews)

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Private User
Private User
Private User reviews Ottawa, ON
10/10

service

JUST WANTED TO SAY THANK YOU FOR ONCE AGAIN TAKING CARE OF MY FURNACE EACH YEAR AND ESPECIALLY HAVING A COMFORTABLE FEELING THAT SHOULD SOMETHING HAPPEN YOU WILL BE THERE FOR US. MATT #181 WAS IN AND OUT IN NO TIME PAYING ATTENTION TO ALL SERVICE ITEMS AND AT THE SAME TIME GIVING ME SOME ADVICE ON THE RUNNING OF THE HUMIDIFIER.
ON ANOTHER ISSUE REGARDING YOUR "HOW TO SUBMIT A HOMESTARS REVIEW" IT ISN'T THAT EASY TO FIND. IF YOU GO TO FRANCISHOME.COM,THERE IS NO HOMESTARS BANNER

Approximate cost of services:
$0.00
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Company Response

We appreciate you being such a loyal customer and thank you for this wonderful review. We are happy to hear that you enjoy working with the team and we look forward to continue to provide your home comfort services!

Robert Bedford in Kanata
Robert Bedford in Kanata
1 review Ottawa, ON
10/10

home heating and air conditioning replacement

Excellent presentation by salesman-Patrick
Installation over two weekends by two teams- Maroun, Mike and Kevin, then Ian and Andrew. Everyone arrived on time, did major work inside and outside the house without any mess. Pleasant, efficient, and explained everything about the new system. Our contact with Francis has been great at all stages. Highly recommend this company.

Approximate cost of services:
$12,000.00
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Company Response

We appreciate you choosing us for your recent installation and we're happy to hear that you enjoyed working with the team. We hope you're enjoying your new system and we look forward to continue working with you!

Private User
Private User
Private User reviews Ottawa, ON
10/10

furnace and ac

Francis Home Environment (a service expert company) has done the maintenance of my Gas furnace and AC for a number of years.
For the last few years, Mr. Duy is the technician sent to our home by Francis. I am thoroughly satisfied by the service. Mr. Duy is personable, competent and takes the time to explain what he does and to advise us on how to take care of our equipment.
Thanks.

Approximate cost of services:
$220.00
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Company Response

We have truly appreciated your business over the years and thank you for being such a loyal customer. We are happy to hear that you are pleased with Duy's work and service and we look forward to continue working with you!

Brian C.
Brian C.
2 reviews Ottawa, ON
10/10

HVAC maintenance

This was a standard seasonal tuneup which was done quickly and efficiently. The technician also answered my questions about probable life span of the equipment and what to do to find answers about replacement.

Approximate cost of services:
$150.00
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Company Response

We appreciate you choosing Francis Home Environment Service Experts and we look forward to continue working with you!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Furnace & AC Maintenance

Cory, the Service Technician sent by Francis, merits special commendation for excellence in customer service provision. He did a thorough job with efficiency, courteousness and professionalism. He explained the steps in his process, and provided clear and useful information that helped me make decisions and select options to ensure the longevity and optimum performance of the heating and cooling system in my house. Francis is lucky to have him on their team!

Approximate cost of services:
$200.00
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Company Response

We cannot thank you enough for taking the time to write this wonderful review! We are happy that Cory exceeded your expectations and provided you excellent work and service. We look forward to continue working with you!

Ann
Ann
2 reviews Ottawa, ON
10/10

AC maintenance

Excellent service, on-time, clean. Technician was very knowledgeable, gave me hints on how better to manage the humidity level within my house.

Approximate cost of services:
$100.00
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Company Response

We appreciate your business and thank you for this great review!

Barry in Mississauga
Barry in Mississauga
1 review Mississauga, ON
10/10

Return air duct installation.

Don and Mike were running a little behind schedule but the company did call to advise us of same. Once the two of them arrived they went right to work, firstly by asking about what we wanted then a look at the areas involved. Once a plan was agreed on they were quick to start the installation. Once the ducting was installed they cleaned up and left the place very neat and tidy. They were very polite and obliging. I would recommend the two of them to any one without hesitation.

Approximate cost of services:
$600.00
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Company Response

Thank you for this great review and recommendation for Don and Mike! We truly appreciate you choosing us for your HVAC services and we look forward to continue working with you!

Neena in Ottawa
Neena in Ottawa
1 review Ottawa, ON
10/10

Excellent service- a job well done!

A wonderful experience working with Mike D. and Matt- both very hardworking and patient. The installation went smoothly. Both Mike and Matt took the time to explain the technical terms and ensure I understood the system.

Approximate cost of services:
$0.00
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Company Response

We are happy to hear that you enjoyed working with Mike and Matt and we hope you're enjoying your new system!

Brian Meech in Ottawa
Brian Meech in Ottawa
1 review Ottawa, ON
10/10

Service

The service person Abdul Khalife was on time. Performed the furnace cleaning and inspection. Told me what he had done and adjusted on the unit to make it perform better. Suggested when I should get my next tune-ups done. He was efficient and personable.
I was very satisfied with his work and would recommend Francis Service Experts to my friends.

Approximate cost of services:
$129.00
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Company Response

We are happy to hear that you enjoyed working with Abdul and we appreciate this great review and recommendation!

Private User
Private User
Private User reviews Ottawa, ON
10/10

Great Sevice

Moved into my current house 3 years ago and had a furnace air conditioner uv light and air cleaner installed by Francis. Since then you have provided with excellent service.. Thanks Abdul Khal for the current visit

Approximate cost of services:
$400.00
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Company Response

We have truly appreciated your business over the years and thank you for being such a loyal customer! We can't thank you enough for taking the time to write this wonderful review and we look forward to continue working with you.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Francis Home Environment Heating And Air Conditioning

Welcome to Francis Home Environment, your trusted source for HVAC services in Ottawa. With over 85 years of experience, we are dedicated to providing homeowners throughout Canada's capital with cost-effective and reliable heating, cooling, indoor air quality, plumbing, and electrical services.

At Francis Home Environment, we understand the importance of a functional and efficient heating and cooling system for your comfort and well-being. Whether it's a new furnace installation, routine air conditioning maintenance, or emergency repairs, our team of certified technicians is here to ensure your home remains comfortable throughout the year.

We pride ourselves on our commitment to customer satisfaction, which is why we provide 24-hour emergency services, including weekends, after-hours, and holidays. Our technicians are not only highly trained and certified but are also equipped with the latest technology to handle any situation with precision and care.

Our commitment to excellence doesn't end with our technical services. We also offer financing options to help ease the cost of new installations!

Experience the Francis Home Environment difference today. Contact us to book a service or to learn more about how we can help you maintain the perfect temperature in your home!

CATEGORIES
Heating & Air Conditioning, Electricians, Lighting, and Plumbing
PRODUCTS
- Furnaces - Air conditioners - Heat pumps - Thermostats - Air purifiers - Humidifiers - Dehumidifiers - Ventilation systems - Water heaters/Tanks - Boilers - Generators - EV chargers - UV Air purifiers
SERVICES
- Heating system installation, repair, and maintenance - Air conditioning system installation, repair, and maintenance - Indoor air quality assessment and improvement services - Plumbing installation, repair, and maintenance - Electrical system installation, repair, and maintenance - Drain and sewer cleaning and repair - Water heater installation, repair, and maintenance - Duct cleaning and inspection - Ventilation system installation and repair
BRANDS
Lennox, Goodman, York, Daikin, Rheem, Trane, Carrier, Amana, Mitsubishi, Generac, Moovair
WEBSITE
https://francishome.ca/
YEAR ESTABLISHED
1933
RETURN POLICY
Up to 2 years after installation
PAYMENT METHOD
Cash, cheque, draft, major credit cards, debit cards (on-site service calls), online banking, and financing available
LICENSES
TSSA & ECRA/ESA Licenses
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
100% guarantee on one year Parts & Labour on any repair
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