Great service. Great prices. My husband and I intended to purchase this type hardwood for our floors located on the main level of our house. We needed something that would match the tone of our house and our furniture. So, in the spring we decided to walk-in to "Touchtone Carpets." The building from the exterior seemed a little old but the interior of the building was neatly layed out. You could navigate easily to almost any type of flooring of your choice. The staff were friendly as well. They told us important information about the types of hardwood we chose from. For instance, if there were to be a spill on the floor, the Cinnamon hardwood wouldn't create a big bubble on the floor because of it's "engineered design." It costed us about $8.51/SQ FT. So, then we decided to purchase this one because it was the most beneficial to us. However, we stood in line for almost 1 hour! It was crazy. Obviously, they didn't have much staff planned to work on that day and it took forever. In addition, there were not too many exquisite selections to choose from. But, we got we were looking for!