Ben was awesome in installing water heaters and Ive no complaint against him.
Its little disheartening that when I sat down to research about the prices of water tanks installed, they are pretty close to other brands rheem and ao smith however instant plumbing charged me way above and beyond. This review has nothing against Ben because I really appreciated his way of educating me on the tank and installation. However Im unfortunately disappointed with instant plumbing for the prices they charge. I got three other quotes and still went ahead with instant plumbing despite its quote (2900 vs 2950 vs 3000 vs 3700 with similar warranties) being the highest after being referred by my friend but now Im really sad as my finances were already tight and my trust is shaken.
Sorry but I just wanted to add. this took 3.5 hours and other quotes were also for the weekend installation.