Linda told me I had to pick up my laminate from a warehouse an hour away, rather than delivering it to my house or to Hardwood Etc.'s location (5 mins from me). When my transitions arrive 2 weeks later, again she specifically told me I had to pick them up at the warehouse and she could not have them delivered to her location. When I tried making delivery arrangement from the warehouse, (at my cost) to my home, Linda left me a nasty message stating "she was insulted that I would tell the warehouse staff what she said" and insinuating that I told an untruth. The product looks nice but I would never recommend order from a self-important woman like Linda from Hardwood Etc. Instead, order directly from the warehouse (Good Fellow) - no use going through a middle-woman who is unpleasant after she got my $.
Hardwood Etc. did an awesome job on installing the front entryway tile, it looks beautiful and we always get complimented on it. We love the hardwood flooring but there were a few problems with the install. The job took a little longer than hoped due to the installer injuring himself on the job and we were happy with the price. Overall we were happy.