Smart Space

Home Theater
10-6325 12 Street SE Calgary AB T2H 2K1
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89%

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Reviews by rating (past 12 months)
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Best of 2018 winner 3 timesBest of 2018winner 3 times

Reviews for Smart Space

Average customer rating:
9.6 10 (31 reviews)

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Josh Cadrin from Calgary
Josh Cadrin from Calgary
6 reviews Calgary, AB
7/10

Issues resolved - miscommunication

Miscommunication with the builder / smartspace and us the customer but all issues have been resolved - they went above and beyond to make correct this mistake. Thank you
Geoffrey for all your help.

Review has 1 previous version
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Company Response

Hello Josh. Thank you for your review. I truly do appreciate it. I think it's important for everyone to understand that on rare occasions communication breakdowns can occur and that the way they're responded to is the most important detail to consider. In this case I'm very happy that we were able to fix our errors and to regain your trust. Every customer is extremely important to us and we look forward to serving you further in the future. Thank you for the opportunity! - Geoff

Josh Cadrin from Calgary
Josh Cadrin from Calgary
6 reviews Calgary, AB
10/10

Low voltage

OUTSTANDING - Louis makes this company shine and has made our experience even better. Walking into the Smartspace we didn't know what to expect other then the possibilty of them trying to up sell us on everything. We met with Louis and he asked us the second we sat down " so guys what are you looking for in your house " after he has explained to us what smartspace does. We moved around a couple ethernet outlets and we were on our way. He didn't push anything on us - didn't upsell us on anything he just basically said okay we can do the changes you have made. As we got to the car we felts that maybe we should of asked some more questions about possibly doing more such as security system and in ceiling speakers. We asked him how much things would be that we were not planning on doing and we were pleasantly surprised at how much they charge for these items. Louis gave his advice on in ceiling speakers and security systems and made this meeting super smooth. If you are needing to go to a meeting at smartspace or looking to do any low voltage work in your home go with Louis he knows his stuff and will give you advice on where to put your money so these your not wasting it away on something a door to door sales man is trying to sell you.

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garcpernesto@gmail.com from Calgary
G. O.
1 review Calgary, AB
10/10

Home Control System (A/V, HVAC, Lights)

Excellent service. Accommodated a very short notice and performed the work well with minimal impact to the homeowner. Really took the time to explain all the details and ensured the job was satisfactory.

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Linda Smith from Calgary
Linda Smith from Calgary
1 review Calgary, AB
10/10

upgrading theatre system, hooked up sono's sound system

I found that everyone was very knowledgable especially Louis and took the time to explain the different options and things that I didn't understand. We are very very satisfied. we started with an old theatre system with old components and ended up with an up to date system without spending a fortune.

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Richard from Calgary
Richard from Calgary
1 review Calgary, AB
10/10

Home audio and visual service

I had used smart space before with a previous build and the service and products were exceptional.
I recently bought a new house and unfortunately I retained the company that installed all the wiring. They took longer than forecasted and I never felt comfortable with their service. "Cowboys" is the term I would use.
After several visits to fix some major problems I called smart space.
Geoff and his team were fantastic, everything works perfectly and all issues were promptly taken care of and Geoff Gay is always available to answer any questions.
I strongly recommend Smartspace for all home audio needs, their service is second to none.

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Mark from Calgary
Mark from Calgary
1 review Calgary, AB
10/10

Music and Home Theatres

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had smart space technologies do all the audio visual in our recent home build. We sat down with Adrian and came up with a plan to suit our needs. He was very knowledgeable and was able to make suggestions for items that I would have missed. We have 3 home theatres in the house as well as speakers throughout the interior and exterior all running off our phones and ipads. I was worried that it would be too complicated for my parents when they came to dog sit. This has not proven to be an issue as the system is very user friendly. I would also like to recognize their installer who worked long hours to get us up and running as quickly as possible. He had to work around movers, other trades and 2 dogs that were initially not thrilled with all the activity. His patience with the dogs won them over and certainly made him a great person to work with for us. I would not hesitate to recommend smart space to anyone for a small or large job, and will use them for any future projects we may have.

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Sachin Pendharkar from Calgary
Sachin Pendharkar from Calgary
1 review Calgary, AB
10/10

AV System Installation

Our experience with SmartSpace was very positive from start to finish. Geoff was extremely helpful at the design stage - he explained all of our options clearly, was honest about what was recommended, what was a 'nice to have' and what could be added later, and was able to design a package that met our needs and was reasonably priced. The communication throughout the process was clear and prompt, and any questions I had were answered to my satisfaction. At the time of installation, the team was professional and explained the equipment clearly. When there was a technical glitch along the way, we were particularly impressed that the technician stayed after hours on a Friday to make sure we would at least have cable TV for the weekend. Importantly, the relationship did not end with the installation of the equipment - we are 6 months in and I still communicate with Geoff when I have questions about the equipment or setup. Our renovation was far from smooth but the AV installation was the one area in which we had no problems. I have recommended SmartSpace to a few friends since and will continue to do so in the future.

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BriCat from Canmore
BriCat from Canmore
1 review Canmore, AB
8/10

Vacation Home Automation System

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

smartSPACE has an excellent customer service focus. At the design stage, smartSPACE does a fine job of determining the customer needs and introducing the technology to match those needs in an integrated and simple (for the customer to operate) way. They are very familiar with high end electronics, video and audio so they are able to provide helpful guidance for decisions about these components.

During installation, smartSPACE staff are courteous and respectful.

Following installation, smartSPACE are very prompt and responsive to fixing issues as they arise. The very nature of sophisticated and complex electronics is that there will be issues, so he key is getting them resolved as quickly as possible, and smartSPACE are available when required.

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D.A from Airdrie
D.A from Airdrie
2 reviews Airdrie, AB
10/10

Home Theater Install

After several missed appointments by our builders recommended installer, along with an extremely poor installation attempt, we decided we needed a company that could complete the work properly. After reviewing the HomeStar ratings for SmartSPACE we knew this was the company we wanted to work with, and we were completely correct. From the initial consultation to the completed project, the entire experience has been top notch.
The onsite consultation was excellent and they were able to point out items to be completed that we knew the previous installer would not have done. The onsite installers continued the excellent service from the initial consultation. Polite and efficient at the work required, we felt extremely comfortable with the work completed. We would have no hesitation recommending SmartSPACE for any audio/visual work.

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Company Response

Hey D.A.

I am so very happy that we were able to take your project to completion! We have a lot of experience when it comes to assuaging clients concerns when they have been through situations with other companies that left a sour taste in their mouth. I am happy you placed your faith in us and even happier that we could deliver the satisfaction you deserve. Adrian @ www.smartspacetech.ca

Jack from Calgary
Jack from Calgary
2 reviews Calgary, AB
10/10

Audio/visual system installation

We recently underwent an extensive home renovation and decided to have a central audio/visual system installed. We came across SmartSpace at a home expo show and were very impressed with what they had done and their recommendations on what we could put in our home. We are very pleased with the selection of product, installation and service. Love the ability to play music, watch TV etc using iphone or ipad anywhere in the house. I highly recommend SmartSpace for any audio/visual needs you may have.

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Company Response

Hey Jack,

It was fantastic to work with you two on the project! I especially appreciated that you gave us the opportunity to help you understand the various system designs you had sought out from competitors in relation to ours. Helping clients understand the differences between systems to ensure they can make an informed decision and that they are in fact comparing apples to apples is great! The world of home automation and electronics is vast and daunting and we truly do view ourselves as guides. Thanks again for the kind words!
-Adrian @ www.smartspacetech.ca

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smart Space

A/V, Home Theatre, Home Automation, Motorized Blinds, Lighting Control, and Security Camera Systems.

We take on jobs of all sizes. Give us a call to arrange a tour of our Calgary showroom and put your project in motion.

CATEGORIES
Home Theater, Home Automation, and Shutters & Blinds
PRODUCTS
Home Theatre, Home Automation, A/V, Lighting, Shutters and Blinds
SERVICES
Design and consultation, new construction wiring, renovation wiring, wire testing/termination/certification, system installation, system programming, system maintenance, monitored security systems.
BRANDS
SAVANT, Control4, Elan, Origin Acoustics, DSC, Ruckus
SPECIALITIES
We specialize in difficult television installs. ex: stone fireplaces, extremely large televisions, lifts, drops, etc.
WEBSITE
http://www.smartspacetech.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
cash, cheque, Visa, M/C
MEMBERSHIPS
CRHBA, CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies depending on scope. Extended protection available.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.