Reviews

7/10

Miscommunication with the builder / smartspace and us the customer but all issues have been resolved - they went above and beyond to make correct this mistake. Thank you Geoffrey for all your help.

Was this review helpful?
Company Response

Hello Josh. Thank you for your review. I truly do appreciate it. I think it's important for everyone to understand that on rare occasions communication breakdowns can occur and that the way they're responded to is the most important detail to consider. In this case I'm very happy that we were able to fix our errors and to regain your trust. Every customer is extremely important to us and we look forward to serving you further in the future. Thank you for the opportunity! - Geoff

10/10

Walking into signature light it can be a little over whelming with all the fixture literally hanging in your face. But after meeting with Shelly to go through our lighting package she pointed us in the right direction to find what we were looking for. I'd highly recommend using her the next time you need to find that perfect fixture for your home. Thanks so much we couldn't have asked for someone as nice and knowledgable as you.

Was this review helpful?
10/10

OUTSTANDING - Louis makes this company shine and has made our experience even better. Walking into the Smartspace we didn't know what to expect other then the possibilty of them trying to up sell us on everything. We met with Louis and he asked us the second we sat down " so guys what are you looking for in your house " after he has explained to us what smartspace does. We moved around a couple ethernet outlets and we were on our way. He didn't push anything on us - didn't upsell us on anything he just basically said okay we can do the changes you have made. As we got to the car we felts that maybe we should of asked some more questions about possibly doing more such as security system and in ceiling speakers. We asked him how much things would be that we were not planning on doing and we were pleasantly surprised at how much they charge for these items. Louis gave his advice on in ceiling speakers and security systems and made this meeting super smooth. If you are needing to go to a meeting at smartspace or looking to do any low voltage work in your home go with Louis he knows his stuff and will give you advice on where to put your money so these your not wasting it away on something a door to door sales man is trying to sell you.

Was this review helpful?
8/10

This is to be determined one we take possession of the Trico Home. Every builder has flaws but it's how they resolve them. Full review will be on March 29th

1 of 1 people found this review helpful.
Was this review helpful?