Smart Space

Home Theater
10-6325 12 Street SE Calgary AB T2H 2K1
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89%

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Reviews for Smart Space

Average customer rating:
9.6 10 (31 reviews)

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JCM
JCM
13 reviews CALGARY, AB
3/10

Home Theatre

Our home has a home theatre installed with the drop down screen/projection system. While the system and several remotes are slick in their appearance...the tech rushed thru operation of the remotes and the countless buttons. A couple of years later, the lamp started to dim and a replacement was required. Called Smartspace....high turnover in staff and no one there had any record of our past dealings. Tech came out and he replaced the bulb but charged us $700 to do so. We didn't have a choice as there was no alternative in the market. Would not recommend.

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Company Response

Hello JCM,

I'm sorry for your frustration. We do strive to ensure all clients receive ample training on the operation of their systems. If you still have concerns regarding the operation of your system I would be happy to discuss them with you.

As for the cost of replacement projector lamps, they certainly can be a costly surprise but unlike modern televisions, projectors do have an aspect of recurring cost that is unavoidable. We only supply replacement lamps approved by the original manufacturer of your projector. There are certainly less expensive options available but we feel the lack of accountability when dealing with the "knock off" companies is not worth the savings.

I can appreciate your frustration and would like to discuss your concerns further if you'd be willing to reach out.

Take care,

Geoffrey Gay
General Manager
smartSPACE Technologies
geoff@smartspacetech.ca
403.539.9580

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Smart Space

A/V, Home Theatre, Home Automation, Motorized Blinds, Lighting Control, and Security Camera Systems.

We take on jobs of all sizes. Give us a call to arrange a tour of our Calgary showroom and put your project in motion.

CATEGORIES
Home Theater, Home Automation, and Shutters & Blinds
PRODUCTS
Home Theatre, Home Automation, A/V, Lighting, Shutters and Blinds
SERVICES
Design and consultation, new construction wiring, renovation wiring, wire testing/termination/certification, system installation, system programming, system maintenance, monitored security systems.
BRANDS
SAVANT, Control4, Elan, Origin Acoustics, DSC, Ruckus
SPECIALITIES
We specialize in difficult television installs. ex: stone fireplaces, extremely large televisions, lifts, drops, etc.
WEBSITE
http://www.smartspacetech.ca
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
7
PAYMENT METHOD
cash, cheque, Visa, M/C
MEMBERSHIPS
CRHBA, CFIB
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
None
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Varies depending on scope. Extended protection available.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.