High Efficiency Cooling & Heating Inc

Our furnace blower unfortunately burnt out leaving us without a/c this summer. It felt odd to have furnace replacement in this season. Unfortunately, repair cost was estimated at over 50% of a replacement (after rebates) and we decided to replace as per some recommendations. We contacted a few companies, and found High Efficiency giving a competitive quote, on top of that they were Carrier Factory Authorized Dealer as well which gave us more confidence. Charton was superb in his professionalism and service, and helpful in managing a suitable installation time and also accommodating slight adjustments we had requested. He is also very knowledgeable and a good and effective communicator. The technicians came on time, and performed a fine job. I'm really happy and content with the services from the team.

After interviewing a few companies we have decided to upgrade our HVAC system with High Efficiency Cooling & Heating Inc. Charton was very professional, explaining to us different options and providing different quotes with different prices. He responded to all my emails and questions very quickly. Charton provided a very detailed statement of work with description of every task. What I appreciated the most: Charton was transparent, the quote he gave to me was fair and it was a pleasure to deal with him. The technicians were very professional and knowledgeable. Luk and his colleague did a great job, accommodating all my requests. This was a big job: installation of Carrier furnace, air conditioner, humidifier and AO Smith water heater. They came on time, worked all day and explained everything to me when they left. Cleaned up thoroughly after installation and disposed the old units. We are really happy with the services provided by High Efficiency Cooling & Heating and with the new Carrier equipment and would definitely recommend them if you want a quality product and a quality company.

We got the quotation for a new AC unit and the very next day was installed. Very pleased with the marketing rep and the technician.
This company is highly recommended.
SLEIMAN

Excellent installation work and customer services. Charles educated me patiently and thoroughly on products, services, warranty and all rebate from government, utility company and manufacturer. He helped me make the right decision, best value for $ to replace my home furnace, air conditioning and how to apply for the rebate. The installation team was on time, very professional, do it right the first time, courteous, clean up after work.

Got AC and Furnace installed for both my parents' house and my own house 3 years ago.
My parents' AC could not reach the set temperature from very beginning, called in the first year, service person came, added Freon, a bit better but still hard to cool down quickly, temperature never reached 25 degree.
This is the third year, AC kept running 2 hours on Monday Jun 18, 2018. Indoor temperature is still 29.5 degrees! The temperature was 30 degree before turn on the AC, so in 2 hours AC running, only 0.5 degree dropped inside.
Now we need to pay for the labor fees, have to get it fixed as soon as possible, I'm wondering if the service person really found the AC issue, it was brand new Carrier AC.

Had a new air conditioner installed last week. My old one stopped working just in time for this hot humid weather.
I called a number of companies and could not get someone to my home for two weeks.
Luckily, I called High Efficiency Cooling &Heating. I spoke to Max, a salesman for the company.
Max was straight up and honest with me. When I told him what I wanted, size and energy saving level.
He gave me a price that was much better than the other I called. Max didn’t give me the old sales pitch like the others. He advised me on their product and confirmed what was best for my size of home.
The installers arrived with Max. These guys were professional and very polite. Installed everything and cleaned up after themselves. Took the time to install new connections and even leveled the ground the unit sits on. Very professional and considerate.

Thank you Max and your installers.
Appreciate the great work.
Happy customer in Woodbridge Ontario.

Didn’t want to pay monthly for rental, decided to buy and came across this company. Reasonable cost! Knowledgeable sales, clean installation, good follow up!

Two technicians called us in avdance and came in time. They seemed to be well trained and expericenced. After all the work done very quickly, they tested the furnance as well as the air conditioner carefully. Will recommend to friends!

Excellent customer service, attentive and impeccable staff Charton, Bella, and Lu, just name a few, professional technicians and super decent price.....you will never need to shop around and never find another cooling & heating company like this, ever!

All the best to you all and High Efficiency!

Tan and his assistant were kind and respectful. They left the place as the found it - clean. Nice job. They also answered my questions and offered advice but never pushed their advice on me.