High Efficiency Cooling & Heating Inc

Heating & Air Conditioning
570 Alden Road Unit 3 Markham ON L3R
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Heating & Air Conditioning
High Efficiency Cooling & Heating Inc
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97%

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Best of 2021 winner 2 timesBest of 2021winner 2 times

Reviews for High Efficiency Cooling & Heating Inc

Average customer rating:
9.8 10 (462 reviews)

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Nancy in North  York
Nancy in North York
21 reviews Toronto, ON
10/10

Excellent Customer Service

Our furnace started making loud noises. When I contacted High Efficiency, Gilbert was very patient and helpful. He was able to schedule a diagnostic call quickly with Harry. Harry was prompt, knowledgeable and courteous and he was able to see what the problem was immediately. Unfortunately, the part that was causing the problem could not be replaced, so we discovered we needed to replace our furnace. The same evening, Charton, their salesperson phoned us and sent several quote options. He came the next day to measure and we were able to order our new furnace. We had the opportunity to have it installed the next day, Sunday, but opted for Monday. So far, we are very impressed with the “High Efficiency” of this company! They are the most responsive, knowledgeable professionals we have ever encountered!

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Rish in Scarborough
Rish in Scarborough
3 reviews Toronto, ON
10/10

All new residential HVAC

Awesome service and follow-up. Charton visited our home when we first inquired and he was patient and through in explaining our options and answering our many questions on what is best for our home. We ultimately selected the Carrier Infinity Modulating Furnace (80k Btu) the Carrier Performance 3-ton air conditioner, the Aprilaire 800 steam humidifier, and the I-wave air purifier. Jason was the technician for our job and after some rescheduling due to the 50cm of snow we got recently, Jason came by and did a meticulous job in installing all units. He even went so far as examining all my intake and exhaust piping that was pre-existing and re-caulked and re-sealed the joints and the points of entry in our exterior wall. The finished product is very neat and tidy and done very professionally. I am thoroughly impressed with High Efficiency Cooling and Heating and more specifically Charton and Jason. Job well done guys. Charton even followed up with a visit 2 days after install and offered to bring me a complimentary winter cover for the AC unit outside. Thank you so very much.

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Andrew
Andrew
0 reviews Surrey, BC
10/10

New Furnace

The customer service was terrific and the pricing was competitive. They checked all of my boxes. From the time I contacted them to installation was under a week. Installation went smoothly and efficiently.

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Private User
Private User
Private User reviews Markham, ON
10/10

Water backing up from furnace humidifer

Exceptional customer service and pricing that can't be beat. Fixed an issue that was not even caused by their AC installation. They were on site 20 minutes after I had called and resolved the issue same day. They take customer service to a new level.

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Private User
Private User
Private User reviews Toronto, ON
8/10

Prompt & efficient service

-28’ night. Furnace cut out. Brr. Called them about 4 am. Their tech was able to come noonish. Yay! Was just a fuse so quick fix. Love this company’s prompt & courteous service. Tech, think his name is Henry, personable & quick.

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Gail
Gail
1 review Newmarket, ON
10/10

Fast and Efficient!

Our furnace died, leaving us shivering in a very cold house in the dead of Canadian winter…not a good place to be! I contacted High Efficiency Cooling and Heating who had installed our furnace over 11 years ago, to have a technician come over. Holy Toledo Batman!! Harry arrived in just over an hour, to diagnose a burned out motor and discuss options. He arranged a followup visit with another technician to confirm next steps and he too, was here within a short window of time. Very impressed with their speed, knowledge and efficiency. Highly recommended.

1 of 1 people found this review helpful.
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Khaled in Scarborough
Khaled in Scarborough
1 review Scarborough, ON
10/10

Full service of furnace

A senior technician diagnosed the problem. Gave ius our options and suggested best one. They helped with the warranty and got us the needed spare parts.
We replaced the defective parts and all is welding well now. They showed up in time. They were courteous and professional. Highly highly recommended.

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Private User
Private User
Private User reviews Markham, ON
10/10

FURNACE

furnace stop working. called for service.
less than 2 hours Harry showed up, furnace fixed.
fast and efficient service.
this company is highly recommended.
excellent customer service.
many thanks also to Charton (sales)for coming over to bring a filter.
i run out and did not have time to buy.

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Company Response

Thanks Amat for the opportunity to earn your 10 stars and your wonderful remarks to both Harry & Charton. We're very pleased to learn that your furnace emergency was fixed in our highly efficiency way. Stay warm & safe!

Private User
Private User
Private User reviews Markham, ON
10/10

Annual Maintenance Service

In order to maintain warranty service on our High Efficiency furnace we must have an annual checkup by HE. The technician came on time, wore a mask and put on shoe covers. He checked the furnace thoroughly and efficiently. We were very satisfied with his work, and would recommend him with no reservation.

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Company Response

Thank you very much for your 10 stars and positive sharing! Safety is a top priority to us and our commitment to our valued customers. No worries, you're in good hands!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about High Efficiency Cooling & Heating Inc

“Home Comfort and Energy Saving Expert”
“Take your home comfort to the next level and control your utility bill at reasonable level” is our goal from the first day we start our business.
Installation - Service - Maintenance Residential, Commercial and Industrial HVAC Equipment
AUTHORIZED DEALERS FOR PREMIUM BRANDS :
CARRIER, VIESSMANN, Slant-Fin, Weil Mclain, NTI, Rinnai, NAVIEN, MITSUBISHI, Fujitsu

We service all the brands:
Carrier Furnace, Carrier Air Conditioner,
Lennox Furnace, Lennox Air conditioner,
Trane furnace & Trane Air Conditioner,
Amana furnace & Amana Air Conditioner,
Goodman furnace & Goodman Air Conditioner,
Bryant furnace & Bryant Air conditioner,
York Furnace & York Air conditioner
Coleman Furnace & Air Conditioner
Keeprite Furnace & Keeprite Air Conditioner
Rheem Furnace & Rheem Air Conditioner
American Standard Furnace & Air conditioner
Viessmann Boiler, Slant-Fin Boiler, Weil Mclain Boiler, NTI Boiler, Humidifier. Air Cleaner. Duct Work System.Furnace & Air Conditioner Replacement, Installation. Furnace Rebate. O.P.A Rebate. Enbridge Rebate Enbridge red tag correction, gas leak repairs

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Water Source Heat Pump, Condo Heat Pump, Condo Fan Coil, Air Makeup Unit, Cooling Tower, Commercial Rooftop unit, Commercial Boiler, Gas Furnace, Air Conditioner, Gas Fireplace, Gas Boiler, Ductless Air Conditioner, Tankless Water Heater, Steam Humidifier, Humidifier, HRV/ERV, Air Purifier,HEPA, Make up Air unit
SERVICES
Condo Heat Pump replacement, repair and maintenance. Condo Fan Coil Replacement, repair and maintenance. Heating: New Furnace installation, Furnace replacement, Furnace repair & Maintenance Cooling: New Air Conditioner installation, Air Conditioner Replacement, Air Conditioner repair & maintenance. Ductless Air conditioner installation Boiler: Boiler replacement, repair & Tune up IAQ: Humidifier, HRV & ERV, HEPA Air Purifier & EAC Ductwork, Gas line installation,
BRANDS
Carrier, Lennox, Trane, York, American Standard, Rheem, Armstrong, Goodman, Keeprite Viessmann, Slant Fin, Weil Mclain Rinnai, Navien Mitsubishi, fujitsu, LG,
SPECIALITIES
Carrier President's Award Winner, Carrier Million Dollar Club Award Carrier Excellent Sale Award Carrier Factory Authorized Dealer NATE(North American Technician Excellence) Certified contractor. Dedication to Quality Service is second to none
WEBSITE
http://www.HighEfficiencyInc.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Check, Credit Card, Cash
LICENSES
TSSA,G1 & G2 Gas License & Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
HRAI, BBB, TSSA, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
5 million liability insurance
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.