HomeStars  >  Heating & Air Conditioning in Richmond Hill  >  High Efficiency Cooling & Heating Inc
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97%
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Reviews by rating (past 12 months)
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Reviews for High Efficiency Cooling & Heating Inc

Average customer rating:
9.9 10 (98 reviews)

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Peter Y. in Thornhill in Markham
5 reviews Markham, ON
10/10

Upgraded my 20 year old furnace to a high efficiency unit after checking out several vendors. High Efficiency wasn't the cheapest option but I opted for the Carrier brand reputation & the sales approach by Charton who was easily the best as he gave me complete confidence in how the furnace would be installed. The venting was very complicated but he detailed it perfectly. The other companies were not as specific leaving me questioning what the ceiling in my finished basement would look like. Just needed a small inconspicuous grill The installers came ready to work and completed the installation efficiently, in a timely manner and answered my questions. Cleanup afterwards was as expected. This company knows their stuff!! VERY IMPRESSED!!

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Helen
2 reviews Mississauga, ON
10/10

After many meetings with many other AC and Furnace companies, I had our AC and Furnace replacement with High Efficiency this summer. The sales representative, Serguel was very patient and knowledgeable towards the various options of Carrier products. He was friendly, professional and did not pressure me in any way to purchase the products. He came the same day that I called to have the consultation. The price was fair and It basically offered more than other companies. Installation crew was efficient and considerate to protect our house overall. I referred to my neighbors too.

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Company Response

Hello Helen,

Thank you very much for your good review and business.
I will pass your praise to Serguei and the installation team.
Please do not hesitate to contact us if you have any inquires in the future.

Thanks again and wish you all the best.
Bella ^-^

Adrienne
1 review Vaughan, ON
10/10

Extremely punctual, knowledgable and informative. They took the time to write everything down and explain the service and cost.

0 of 1 people found this review helpful.
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Company Response

Hi,

Thank you very much for your good review and business.
I will pass your praise to our service technician.
Please do not hesitate to contact us if you have any inquires in the future.

Thanks again and wish you all the best.
Bella ^-^

J from Toronto
4 reviews Toronto, ON
10/10

Was in search of a new AC unit. Really appreciated Charton who took time to explain all our options with no sales pressure, provided a competitive quote, always prompt in calling back, patient in responding to our many questions and flexible to meet depending on our schedule. The AC unit was installed without problems by Lu and his team who were respectful in always making a point to close the door when they were coming in or out. Great experience with Charton, Lu and his team. Would not hesitate to recommend.

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Company Response

Hi,

Thank you very much for your good review and business.
I will pass your praise to Charton, Lu and his team.
Please do not hesitate to contact us if you have any inquires in the future.

Thanks again and wish you all the best.
Bella ^-^

Steven
1 review Aurora, ON
10/10

Had new ac installed before summer came. Our sales rep, Charton, was very knowledgeable and professional when pitching to us. Made it a point that he could be reached anytime with questions and concerns. Really appreciated the time he took to explain all the products (pros/cons, pricing, etc) that high efficiency had to offer. Day of install, crew of 3 came on time and needed no supervision to get the job done. A few confirmations from me on certain locations and off they went. Two and half hours later ac unit is installed and concluded with a brief walkthrough of how to operate. Install crew left some dirt behind in the basement from trekking back and forth in new sub division but didn't mind that.
Had to inquire about ac rebate a few months later and Charton and front office got back to me within minutes of contacting them. Can't beat turn around time like that.
Kudos High Efficiency and Cooling team.

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Company Response

Hi Steven,

Thank you very much for the good review and business.
I will pass your praise to everyone.
Please do not hesitate to contact us if you have any inquires in the future.

Thanks again and wish you all the best.
Bella ^-^

Private User
1 review Markham, ON
10/10

Our company installed a ductless air conditioner From High Efficiency recently. Everything from the initial quote to the final installation went smoothly and professionally. We have other projects coming up and we definitely will look forward to getting it done by High Efficiency!

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Company Response

Hi,

Thank you very much for your good review and the business.
We are happy that you like our work and please do not hesitate to contact us if you have any inquires in the future.

Thanks again and wish you all the best.
Bella ^-^

Private User
5 reviews Markham, ON
10/10

We had our A/C replaced by High Efficiency Cooling & Heating Inc. Rick Li explained our options and suggested the best unit for our home. Rick was honest and sincere and had our best interests in mind. The installation was done very professionally and the team cleaned up nicely. Our overall experience with this company was outstanding and I would highly recommend this company for any products/services they provide.

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Company Response

Hi Ed,
Thanks so much for the good review and the business.
Very glad to know you are happy with the installation.

Rick

Pau
1 review Oakville, ON
10/10

Very happy with the work. Bernie scoped the problem quickly and came up wit a competitively priced solution which adresses both my needs and my concerns. Installation was executed in the most professional way.

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Company Response

Dear Pau,thank you very much for writing a review for us. We are glad that you are satisfied with our sales representative Bernie, and our installation teams. Please do not hesitate to contact us on 905-307-2988 if you got any inquires or concerns in the future in the future. Wish you all the best. Bella ^-^

Paul C.
1 review Markham, ON
10/10

Fast response and nice technician with clear explanation. Good job and the problem is fixed.

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Company Response

Dear customer, High Efficiency Cooling & Heating Inc. is very honoured to provide service for you! Thank you very much for writing a comment for us. Please do not hesitate to contact us on 905-307-2988 if you have any inquires in the future. Wish you all the best! Bella ^-^

Private User
1 review Markham, ON
10/10

Our furnace was suddenly red tagged this week, much to our surprise. There was a very small crack within the unit that was a safety risk. The furnace was very close to it is life expectancy. We shopped around and had the pleasure of working with an extremely knowledgeable sales rep "Charton", who guided us through the entire process. Cannot say enough about his professionalism. Then the two installers Keith and Goldie were exceptional. There care and attention to detail within my home was excellent.

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Company Response

Dear customer, High Efficiency Cooling & Heating Inc. is very honoured to install your Carrier furnace and provides service for you! Thank you very much for writing a comment for us. Please do not hesitate to contact us on 905-307-2988 if you have any inquires in the future. Wish you all the best! Bella ^-^

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about High Efficiency Cooling & Heating Inc

“Home Comfort and Energy Saving Expert”
“Take your home comfort to the next level and control your utility bill at reasonable level” is our goal from the first day we start our business.
Installation - Service - Maintenance Residential, Commercial and Industrial HVAC Equipment
AUTHORIZED DEALERS FOR PREMIUM BRANDS :
CARRIER, VIESSMANN, Slant-Fin, Weil Mclain, NTI, Rinnai, NAVIEN, MITSUBISHI, Fujitsu

We service all the brands:
Carrier Furnace, Carrier Air Conditioner,
Lennox Furnace, Lennox Air conditioner,
Trane furnace & Trane Air Conditioner,
Amana furnace & Amana Air Conditioner,
Goodman furnace & Goodman Air Conditioner,
Bryant furnace & Bryant Air conditioner,
York Furnace & York Air conditioner
Coleman Furnace & Air Conditioner
Keeprite Furnace & Keeprite Air Conditioner
Rheem Furnace & Rheem Air Conditioner
American Standard Furnace & Air conditioner
Viessmann Boiler, Slant-Fin Boiler, Weil Mclain Boiler, NTI Boiler
Humidifier. Air Cleaner. Duct Work System.Furnace & Air Conditioner Replacement, Installation. Furnace Rebate. O.P.A Rebate. Enbridge Rebate.

CATEGORIES
Heating & Air Conditioning
PRODUCTS
Gas Furnace, Air Conditioner, Gas Fireplace, Gas Boiler, Ductless Air Conditioner, Tankless Water Heater
SERVICES
Heating: New Furnace installation, Furnace replacement, Furnace repair & Maintenance Cooling: New Air Conditioner installation, Air Conditioner Replacement, Air Conditioner repair & maintenance. Ductless Air conditioner installation Boiler: Boiler replacement, repair & Tune up Ductwork installation IAQ: Humidifier, HRV & ERV, HEPA Air Purifier & EAC Ductwork, Gas line installation,
BRANDS
Carrier, Lennox, Trane, York, American Standard, Rheem, Armstrong, Goodman, Keeprite Viessmann, Slant Fin, Weil Mclain Rinnai, Navien Mitsubishi, fujitsu, LG,
SPECIALITIES
2014 Carrier Million Dollar Club Award 2014 Carrier Excellent Sale Award 2011-2014 Carrier Premium Dealer NATE(North American Technician Excellence) Certified contractor. Dedication to Quality Service is second to none
WEBSITE
http://www.HighEfficiencyInc.com
YEAR ESTABLISHED
2002
NUMBER OF EMPLOYEES
20
PAYMENT METHOD
Check, Credit Card, Cash
LICENSES
TSSA,G1 & G2 Gas License & Air Conditioning and Refrigeration Mechanic 313A
MEMBERSHIPS
HRAI, BBB, TSSA, WSIB
LIABILITY INSURANCE
Yes
DIPLOMAS
5 million liability insurance
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Depends on the product
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.