Barbecues Galore

BBQ Equipment & Service
3505 Edmonton Trail NE Calgary AB T2E 3N9
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HomeStars  >  BBQ Equipment & Service in Calgary  >  Barbecues Galore
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84%

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Reviews by rating (past 12 months)

Reviews for Barbecues Galore

Average customer rating:
8.8 10 (27 reviews)

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Jesse in Calgary
Jesse in Calgary
1 review Calgary, AB
10/10

Adirondack Chair Order

Between the supplier and the person I was working with on a custom order I was originally having an awful experience with delayed timelines and not being responded to. That's when Seranda stepped in and everything went spectacularly from there. She worked with the supplier to sort out remaining questions, suggested a discount that was fair, and was extremely diligent at communicating updates and anticipating our needs. We were extremely happy with the resolution and are very thankful with Seranda. She represented your company extremely well.

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Private User
Private User
1 review Calgary, AB
10/10

Gas fitting servicees

Had issues with a natural gas fitting after moving in to a new place. Had Phil A. come out and handled it no problem. Easy to communicate with and punctual. Highly recommended

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Company Response

Thanks for the review and slew of stars. We'll be sure to share them with Phil. He's a rockstar out in the field and we're glad to hear we're not the only ones who feel that way.

~ Barbecues Galore

MD83 in
MD83 in
1 review Calgary, AB
8/10

BBQs With Great Service

Service that you just can't get at the "Big Box" retailers. Very attentive staff that are there to help you with the massive selection. You may pay a little more, but it is well worth the difference!!

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Company Response

Hi MD83. Thanks for your positive words and your support of our business. Let us know if you need anything from us down the road.
~ Barbecues Galore

Eric in Calgary
Eric in Calgary
2 reviews Calgary, AB
10/10

BBQ transition from Natural Gas to Propane

This past week I was considering purchasing a new BBQ and had an opportunity on one that was on sale from a Box retailer, the only dilemma was it was set up for NG. So I went to BBQ Galore and spoke with Troy (asst. Mgr). He suggested a fix for the situation, later that day I recontacted Troy for some advice on the my potential purchase and he suggested that I proceed with the "on sale BBQ" I found and that from a value perspective I was on the right track. Forthright and truthful customer service is what I experienced from Troy at BBQs Galore! often times too rare in my experience. If they way you do small things is the way you do everything, then I would suggest that integrity and what is the best for the customer is how Troy views his business. This was my first experience with BBQs Galore and they will be my go to for anything related in the future.

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Company Response

Hi Eric,
Glad to hear Troy was so much help on your quest for a new barbecue. We'll be sure to pass on your good vibes, and we hope to see you again soon!
- Barbecues Galore

Rick & Val Eckstein from Calgary
Rick & Val Eckstein from Calgary
5 reviews Calgary, AB

First Review

10/10

covert wood burning fireplace to an insert & replace unit downstairs

We decided to convert our main floor F.P. to an enclosed insert and replace our old Valor unit downstairs. Mike Nickle came out and assessed our needs & wants then provided a quote that we accepted. The crew arrived about 1 1/2 weeks later and cleaned the chimney and fireplaces. The fellows doing the install were very respectful of our property and us. The installation process was very professional and tidy. The finished product really accented our front room nicely as well as our family room. The big bonus, no more heat loss up the chimney, yahoo.

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Company Response

Hi Rick and Val,
So happy to hear about your positive experiences with everyone on our team! I'd love to see some pictures of the new fireplace if you have any - you can email them to [email protected]

S R.
S R.
4 reviews Halton Hills, ON
10/10

New Broil King Sovereign 90

The best place to buy a barbecue in the whole GTA. Best prices, lots of selection and service is impeccable. I would recommend Barbecues Galore - Oakville to anyone on the market for a new grill.

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Company Response

Hi Sorin

We are tickled pink. Thank you for your patronage and kind words.

The Barbecues Galore Team

Amy from Calgary
Amy from Calgary
6 reviews Calgary, AB
10/10

Gas Fireplace Install

We had a bad experience with another local fireplace shop and went to BBQ Galore to see what they could offer. We found a floor model fireplace at an excellent price and got a quote in store. Happy with the price and explanation of the possible install we got the estimator out the next day. His quote was identical to the in store quote. For comparison - the install was $1,200 LESS than the competitor. The fireplace was installed yesterday and it is awesome. Job was done quickly and neatly. We appreciate when installers don't complain about how hard the job is and our installer was wonderful. He also did a BBQ gas line for us a couple months ago and was able to get it under our deck without destroying anything. In the future I am going straight here for any gas install needs.

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Company Response

Hi Amy

Thank you for your kind words and patronage. We will pass the "kudos" on to the team.

Barbecues Galore

Melanie Cronyn  from Burlington
Melanie Cronyn from Burlington
2 reviews Burlington, ON
10/10

Fireplace installation

Very helpful in store choosing the actual fireplace & then installed it. Very friendly & answered all my questions...and I had a lot :) we then went back a few months later & bought our BBQ there & had them install that too. Great customer service.

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Terry H from Calgary
Terry H from Calgary
13 reviews Calgary, AB

First Review

10/10

Fireplace servicing

We have 3 fireplaces, one of which had broken glass. I had ordered the replacement glass but had no idea how to fit it safely. I called Barbecues Galore and booked to have all 3 fireplaces serviced and cleaned, and they offered to fit the glass at the same time at no extra charge! The two guys who serviced the fireplaces were excellent; knowledgeable, friendly, punctual, and they did a great job. They fitted the new glass with ease and I now have peace of mind. If you want fireplaces checked for safety and to get them looking like new, these are the guys.

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The Burwells from Dewinton
The Burwells from Dewinton
4 reviews De Winton, AB
10/10

Gas Insert & Frame / Surround

We picked Barbecues Galore because of the Valor Product line which seemed to be the best of the bunch for our needs. The guys in the showroom were helpful in explaining the different options available, coming up with a rough quote and scheduling the appointment for the estimator to come out. A couple of weeks later, the estimator came out to check that we could actually do what we wanted to do, firm up the price and schedule the install. The estimator, Les I think?, was very knowledgable and friendly and confirmed everything that would be required. Within a couple of weeks of us paying the downpayment the install crew were out and did a great job, completing it within the day. We're extremely happy with the fireplace we selected, the heat it throws out is amazing and it looks beautiful, just need to get the rest of the fireplace, mantle, etc. renovated to do it justice.

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