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88%

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Reviews by rating (past 12 months)

Reviews for Bronte Movers & Cartage Ltd

Average customer rating:
8.9 10 (35 reviews)

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Private User
Private User
1 review Oakville, ON
10/10

Another Great Move!

My mom had a storage locker with heavy furniture and boxes and both Ed and Jason from Bronte were very positive and upbeat and did a great job loading the awkward stuff onto the truck and delivering it to her place. They took care to cover the floors of her house and place the items where we asked. This is the third time she has used this company and each time has had excellent service. It was a pleasure dealing with both Ed and Jason and we would highly recommend them to our family and friends. Thank you!

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Private User
Private User
1 review Oakville, ON
10/10

Movers

Moving is the pits but Bronte Movers made everything so much better! From the office staff to the team who came and cleared our house (Stephen, Robert and Jordan), everyone was amazing!!! I've used them twice now and will use them again (although hopefully not for a while haha).

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Ryan Tripp in Toronto
Ryan Tripp in Toronto
2 reviews Toronto, ON
10/10

Moving

The team was excellent and courteous. They took great care with our furniture wrapping and covering everything. Nothing was damage or lost in the move. Runners were put down everywhere to keep things safe and clean. All furniture was put into the rooms requested. Thank you Stephen, Steve and Jason.

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Private User
Private User
1 review Oakville, ON
0/10

Storage and Move

Horrible move, no attention to detail or the needs of the customer. NEVER AGAIN. Items "lost" or simply voided without our confirmation. Refused to discuss rationally instead screamed and made false accusations. Thankfully it's over with.

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Susie in Oakville
Susie in Oakville
1 review Oakville, ON
10/10

Our local move in Oakville

We moved a few days ago and were thrilled with the team who were assigned to us. Steve, Rob, Steven and Nate. They took excellent care of our furniture and were very nice to work with. We came in under budget...quite an unusual thing :) I would highly recommend this moving company.

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Company Response

Hi Susie
Thank you for your kind review. I am very happy to here your move came in under budget.
Regards,Chris

Lisa in Toronto
Lisa in Toronto
1 review Toronto, ON
10/10

Move and storage

Exceptional personalized service
Patient help team
Veronica at office is amazing
Robert is very thorough and calming during an otherwise hectic move
An overall very positive experience I will only use Bronte going forward

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Company Response

Hi Lisa
Thank you for your great review. I will pass this on to the crew and our office staff.
Regards,Chris

Caroline & Mike in Burlington
Caroline & Mike in Burlington
2 reviews Burlington, ON
10/10

Moving

We have used Bronte movers several times over the past 20 years and have recommended them extensively to friends and customers. The office staff is friendly and helpful. The quotes are comprehensive and timely. This is a great company.

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Company Response

Hello Mike & Caroline
It has been a pleasure to been able to service your moving needs for the last 20 years.I will pass this on to all the crew members that looked after you.
Regards,Chris

Maureen in Oakville
Maureen in Oakville
1 review Simcoe County, ON
10/10

Residential mover

Recently I used Bronte Movers for a one-bedroom move from Mississauga to Oakville. I was extremely pleased with the process from arranging the move date with the office staff to the actual move. On the day of the move they were on time, very professional, quick and friendly and I felt that they went out of their way to make sure that everything went smoothly. I would highly recommend Bronte Movers.

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Private User
Private User
1 review Oakville, ON
10/10

Moved out of town from Oakville

Ed and his team were professional, courteous and excellent at doing their jobs! We simply could not have done it without them and they were worth every penny. Moving is very stressful, they took the time and care to ensure our entire home was moved without incident or damage, cannot give these gentleman enough praise for their hard work, will absolutely recommend to friends and family, thanks again guys you were awesome!!!
Gloria and Bob from Oakville

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Company Response

We are happy to hear that you were pleased with our moving services and sharing the experience.
We wish you much happiness in your new home.

Lharris from Oakville
Lharris from Oakville
1 review Burlington, ON
4/10

Moving

We had Bronte move a piano and some small items from Toronto to Burlington last week. Setting things up was easy and they arrived when they said . They assigned 3 people for the job - one veteran and two summer help. Lots of attitude from the older guy. There was a furniture piece we wanted moved from the second floor and there was no way he was going to do it . Said it wouldn't fit down the stairs and we must have renovated the place after it was moved upstairs. Well no renovations have taken place and there are larger couches and other furniture that has been moved recently . Just wasn't going to happen. Piano was moved all right. In all ended up paying over $1000 to just move a piano and a few odds and ends that only took one person 30 min to load . Now I still have to get someone else to come and move the other piece. Oh and the older guy kept telling me what a deal I was getting! Called the office and was promised the owner would call me back to discuss but never happened. At least they didn't damage anything.

1 of 1 people found this review helpful.
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Company Response

Hi Mr Harris
When we spoke the other day i mention to you that the driver did try to move that item which was to big to make it down the tight stair case and he did try it in front of you and it was going to either damage the item or the walls or both. The driver has been in the moving business for 29 years and is very good at his job as are the other two helpers. I am happy to hear nothing was damaged. Sometimes items need to be dismantled to make them fit around tight turns,this item being a large armoir would need to be taken apart by someone in that type of business. If there is a way we can help you please call me anytime.
Regards
Chris

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Bronte Movers & Cartage Ltd

Bronte Movers & Storage was established in Oakville, Ontario over 40 years ago and continues to be a leader in Residential, Piano and Office Moving Services in the Golden Horseshoe & GTA area. As a Family operated Business with full time employees, we take pride in our Number One Objective which is Providing Excellent Service to Our Customers.
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• Bronte Moving & Storage is family owned & operated since 1975.
• Leader in Residential and Office Moving
• Local & International Moving
• Full Packing Services
• Home of the Piano Moving Experts
• Available Climate Controlled Storage
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SERVICES

Piano Experts
Bronte Moving & Storage is home of the piano moving experts since 1975.
Expert Piano moving including dismantling and reassembly.

Storage
Bronte Movers & Storage owns and operates its own climate controlled storage facilities in Oakville. Including 24 hour full security system. A day, a week or long-term storage we can help you.

Move Management
What may seem like an overwhelming task to some is all in a day’s work for us. From the beginning to the end of your move we will guide you along every step of the way.

Corporate Relocation
Bronte Movers & Storage has been moving employees around the world since 1975. Our experienced and dedicated staff guarantees you receive the best customer service for every move.

Household Moving
Bronte Movers & Storage professional & experienced crew can assist with packing, unpacking, crating and moving. We guarantee to make your move and relocation easier.

Cross-Border Moving
The key to a successful long distance move is careful planning. We make the job easier. We are a team of seasoned professionals who move residences and offices every day.

International Moving
We can provide overseas moving and storage to all parts of the world. We are an agent of Great Canadian Van Lines one of the six major van lines operating in Canada.

CATEGORIES
Moving & Storage
PRODUCTS
All Moving supplies.
SERVICES
Residential, Commercial. Long Distance
BRANDS
Agents for Great Canadian Van Lines
SPECIALITIES
Piano Movers
WEBSITE
http://www.brontemovers.ca
YEAR ESTABLISHED
1975
NUMBER OF EMPLOYEES
16
PAYMENT METHOD
Major Credit cards, Cheques,Cash
MEMBERSHIPS
Canadian Association of Movers
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
PROJECT RATE
Varies by month and season
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Fully insured. Transit protection can be acquired for a fee.
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