Pre Lock Security Services Inc

We recently installed security film on our basement windows. We wanted to feel safe but not look like we are living in a prison as my wife did not want the visual look of bars. I met with Paul who suggested a product that is invisible to the eye yet provides great physical security. We love the product and we feel real safe the service was also bang on great

I wanted to thank you for scheduling our window bar installation as promptly as you did. You guys went above and beyond the call of duty. Washing the windows was also a very nice touch. The window bar installer who performed the installation was very polite and neat. He showed us how to remove the bars in case of an emergency and took the time to make sure everyone feels safe. Your 10 out of 10 HomeStars rating is really the real deal. I will use Homestars again on my next project and hope to have the same success. Pre-Lock Rocks...

We have been using Pre-Lock Security for our alarm monitoring services for many years. We have also upgraded all of our locks so we can feel a little safer, as our neighborhood has been experiencing lots of break in recently. Paul is very accessible and always returns my call promptly, usually within a few minutes. The Pre-Lock team follows through anything we have bought from Paul. I would not hesitate in recommending their services to anyone looking for a good security company.

I want to thank you for sending Terry & Steve to install our new intercom system. Terry was so helpful in all of my additional needs to secure my house. He took the time with me and I needed to let you know how valuable that was for me. I will be meeting with Brian in the near future to receive some of the other products to make our home more safe.

Another Homestars based service selection that paid off really well! Based on reviews chose this group and it started with Brian who patiently walked me through the available offering, process, time frame and costs in great detail! Very professional and friendly. This in turn carried through to Cory who took the time to review the service request with me to confirm that it was best result meets request. Extremely professional, efficient and affable. All of this in a very quick turn around time and at a great price, what's not to rave about?!? We are considering an alarm system next and Pre-Lock will be my first call. Thanks!!!

Wow what a company. I was just broken into and my life seemed like I would never feel safe again. When I come home I have to check my whole house until I am sure no one is there. Now I feel great I had a new alarm put in by Pre-Lock. The installers finished the installation in a few hours, they tought me how to use the system and really care about makeing sure you are happy. The installer was very neat and did a great job . All the people at Pre-Lock go the extra mile and really provide the best security services. I would highly suggest this company and glad I have them protecting my home.

Pre-Lock is by far the best security system I have ever used. They are professional, efficient, and service orientated. They are by far the only company to use for your home or business.

Wow, talk about customer service and attention to detail! Brian is an amazing consultant and was willing to spend countless hours ensuring the correct solution was chosen. He even picked up the phone when i called him on the weekend. Honesty and integrity are the two words that best describe his work. From an implementation standpoint, Jeff was nothing short of amazing. Polite, honest and with a high attention for fit and finish. If you're looking for any form of home security don't look anywhere else. These guys are incredible.

Recently began the task of researching the augmentation of an evolving home security system. Having found the product line, type, and ongoing needs, I selected Pre-Lock Services, for several initial reasons. The product lines, and breadth of services offered met and exceeded initial requirements for our home.
Without being overly verbose and hyperbolic, I called the firm, as directed by their website.
Then the surprises began.
An unmarked Black late model van, bereft of signage presented at my location within 45 minutes of the initial call. I had requested specifically Medeco product, based upon previous experience with Assa Abloy security devices.
I was told by the firm, and the install tech that said hardware was a custom order because of sizing issues of a single cylinder lock, and that they in fact had superior product: notwithstanding my request for particular hardware.
Mystery hardware was then installed, with a follow up for the next day to complete additional work. After the tech left I tried unsuccessfully to source the installed product. Without disparaging another manufacturer, what was installed wouldn't keep out fruit flies, or a breeze.
Not what I wanted, or requested. Revisiting the Pre-lock web site, this particular hardware was not on the list of resources they represented, and fully supported.
I called the firm, the next morning to attempt to understand heretofore what I did not.
I was very fortunate to speak to Eva, who with patience, compassion, and concern about what had happened escalated my concerns to the ownership group; who called back within 15 minutes.
I was not anticipating the President, a VP, and senior security tech to arrive, at my home, 45 minutes later, with the product, expertise, and recommendations for my peace of mind, and my family's.

In closing, is is very obvious that everyone involved from Eva, to Paul Siedman, and his senior team, that they are very vested in the process, and their decades old legacy of providing products, service, and security solutions above and beyond my expectations, and price paid for same.
I remained overwhelmed by the response, and will highly recommend this firm, for their approach, discipline, and peace of mind I enjoy because of this decision.
If you want to be reassured that there is still a modicum of humanity, and compassion, in a very competitive business, call this firm.
I will every time a situation presents, and for those I care about.
I remain,

Laurence Holt