Pre Lock Security Services Inc

We’ve recently used Pre-Lock to increase our security and peace of mind of our home. We opted for a new lock and door guardians for the front and back doors, protective window film for the windows and an intercom/camera for the front door. From the start, Brian’s excellent customer care and extensive knowledge about home security made us feel comfortable about our choice in security options, as well as in Pre-Lock as a company. At no point during the process did we feel pressured into any particular product and Brian provided very frank pros and cons of each option.

Brian went over and above by answering our questions before, during, and after our our initial meeting. He also made it a point to come out to the site while his team (Jason, Terry, and John) did the installations and followed up with us after. The team were very professional -- punctual, quick, and did a great job tidying up when they were finished. They also walked us through the features of the product before they left.

Overall, we wouldn’t hesitate to contact Brian for future upgrades to our home security.

Slab Burgers is our burger joint we run only for a year in Yorkville, unfortunately, we need a lock due to privacy issue this week. I use homestar before for home inspection, the feedback match the service as describe, so this time, i just choose locks category and choose one of the highest rank and location close to me, which is this pre-lock. Reason I am willing to write this review I am asking for few more screws that I believe it takes me time to match in homedepot but the staff willing to spend another minute give those for me for free, seems does not worth a penny but I appreciate the intention, running a restaurant time is money, I am always in a hurry, the service and cost fit my mission this time.

Awesome, friendly service. They accommodated us with last minute needs to our existing system. Our service advisor, Paul, was knowledgable, informative and gave me the information to make the right decisions. I wouldn't trust anyone else with my security.

I found the service that I received was excellent. From the time I called the company until the work was completed they were very helpful and professional. The price I was charged was very competitive and I would highly recommend Pre-Lock for all your locksmith needs.

PreLock Locksmiths & Security Services is very professional, they completed my project to the highest standards, on time, on budget and with no surprises. I would without hesitation refer their services. Their sales representative Brian Gold is especially a pleasure to deal with, has great ideas, a wonderful sense of humour and takes a hands on approach to his projects and always goes that extra mile for his clients.

I recently met with Paul and used the services of Pre-Lock Security to install new locks and a high tech security system for our office. I was very impressed with the professional service I got and very satisfied with the pricing and products we purchased. I also ended up installing a security system for our home and found it very easy to use and happy to refer the services of Pre-Lock to anyone.
Follow up was great and interaction with Paul was wonderful.

Brian came by for a consultation on home security after we moved into a new place. He was on time and professional the entire visit. We ultimately went with a simple solution but appreciated that there was no up-selling or pressuring on Brian's part. The actual process to change the locks happened a couple of days later and with the exception of one minor issue which was resolved immediately, all went very well.

I have been and still an on going customer since 2003. I only wanted the best of the best, when it comes to quality, workmanship, service, experience, and knowledge. Look no further. They they meet my qualifications. My standards were high. So i hired them to protect, secure and have piece of mind for my family and i. I feel safe and secure at all times not only my alarm monitored with them but my door locks were switched with the locks they have to offer. They are solid locks. Their dead bolt locks. Any emergencies there on the ball 24/7.
Ask for Paul the president of the company. His communication skills along with his staff for any concerns or questions are beyond. Look no further.

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Fantastic is all I can say. I found them on Homestars and spoke with Paul directly. He offered to come out the evening of our closing to view our house and consult on our security needs. Paul arrived promptly at 6pm and did a very thorough job providing us with much needed advice. I ordered High Security Locks & had it all installed the next very morning. The Locksmith John was great. Very knowledgeable & professional and he clearly explained what he was installing and ran us through the use of the new locks. Pre-Lock truly lived up to their Homestars reputation!

We contracted Pre-Lock to improve security around our home on our doors
Brian came to our home and made some very good recommendations and followed up after the work was completed.
We reinforced our door and added security bars on our basement windows.
The technician was very experienced and did a great job.
I would use Pre-Lock again and recommend them as well.