Chadwick's & Hack's Appliance & Bbq

Appliance Retailers
Hamilton ON L8V 1V4
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Chadwick's & Hack's Appliance & Bbq
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69%

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Reviews by rating (past 12 months)

Reviews for Chadwick's & Hack's Appliance & Bbq

Average customer rating:
8.1 10 (32 reviews)

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Karen in Hamilton
Karen in Hamilton
7 reviews HAMILTON, ON
8/10

Air conditioner

Bought the portable air conditioner for my cottage. I was not able to use it right away but when I did it did not work. When I went back to the store I had no problem getting the part I needed.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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Dave Bour in Burlington
Dave Bour in Burlington
4 reviews BURLINGTON, ON
10/10

BGE and Napolean 450 Series

Sales guys outstanding. I'm a cautious buyer and research everything to death. Having had a Napolean before, falling apart at 12 years old, they advised me contact customer service at Napolean before my purchase. All said and done, between home show savings and Napolean credits, saved about 600. Highly recommend.

Approximate cost of services:
$2,000.00
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Company Response

Thanks again for the positive response. Our team really appreciates your comments.

Gary

May in Westdale
May in Westdale
7 reviews Hamilton, ON
10/10

bbq

Service was excellent and staff very knowledgeable. There are so many choices for bbq's but they helped to identify the differences and benefits of various options. In the end, the choice was obvious within the budget we had set forth.

Approximate cost of services:
$2,000.00
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Company Response

Thank you for your kind words. A good grill will mean years of enjoyment. Don't forget that we do require you to bring us in food samples once you get really good on the grill!

Helmut Axthelm in Hamilton
Helmut Axthelm in Hamilton
3 reviews Hamilton, ON
8/10

new BBQ

needed a new BBQ and went to Chadwicks and Hacks. The gentleman who helped me was very knowledgeable and answered my many questions with a lot of patience and good humour. It took a while but I finally ended up with a terrific BBQ.

Approximate cost of services:
$800.00
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Company Response

Sounds like James was your BBQ Specialist. He is one funny guy and really knows his product. Thanks for taking the time with us. You will be amazed at the difference a quality grill will make for you. Enjoy the season!

Gary

Deanna  in Hamilton
Deanna in Hamilton
7 reviews Hamilton, ON
10/10

Fire Place

We went to the home show last year and one of the employess was a great help we were looking for a nice fire place but one that wasnt to much and this gentleman really helped us out and gave us a good deal on one for my mother-in-law. That is the kind of service that everyone should give to there customer. A big thank you.
Cheers

Approximate cost of services:
$800.00
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Company Response

Deanna - Thanks very much for the feedback. Our team really appreciates your comments! - We will be at the Ideal Home and Garden show out at the Careport Centre February 28 to March 3. Hope you can attend! Gary

lisa in  Hamilton
lisa in Hamilton
4 reviews Hamilton, ON
9/10

Install Gas Fireplace Insert

It was difficult to find an insert that would fit into our 50+ year old wood burning fireplace box...but we found it at Chadwick and Hack's.
Getting the quote was easy and so was installation. Looks great and is wonderful to have on a cold winter's night.

Chadwick and Hack's is full of wonderful small appliances for the home at very reasonable prices.

And if you need a part for your vacuum, BBQ or such they are your one stop place to shop.

Their BBQ selection can't be beat. Many styles, manufactures and price points to choose from.

Approximate cost of services:
$2,500.00
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Company Response

Thanks very much Lisa! Your kind words are appreciated and will be passed on to the other team members!

Gary

Betty on Hamilton Mountain  in Hamilton
Betty on Hamilton Mountain in Hamilton
5 reviews Hamilton, ON
10/10

Valour Gas Fireplace

My husbankd and I purchased a Valour gas fireplace from Chadwick's and Hack's (at the Ideal 2011 Hamilton Fall Home Show). Prior to taking any cash deposit ... the salesman (James) made a personal visit to our home (2 days after the show closed), to check the dimensions of our fireplace opening.
When he satisfied himself (and us) that the firplace was the proper size for our opening ... he assisted in the selection of colour and available options. We gave him a deposit .... and 3 days later, the installers called to set up an instal time.
Two days after that ... Bingo! ... the istal was complete (including a new chimney liner) ... all within 2 hours !
This fireplace looks (and works) FABOULOUS !
This is our second 'major' purchase from Chadwick's & Hack's (we bought a Weber gas BBQ 2 years ago).
We have alweays been extremely satisfied with the sales and service from this store, and would HIGHLY recommend them!

Approximate cost of services:
$4,900.00
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Company Response

Thanks very much for your kind words Betty. I will certainly pass on this comment to James and the rest of the team!

Gary

Sheila in Hamilton
Sheila in Hamilton
4 reviews Hamilton, ON
10/10

New parts for bbq

Needing to replace corroded parts of our bbq, we took the parts to Chadwick & Hack's. They were able to find the correct parts, order them and have them in stock for us within the time stated. We've also purchased a rug shampooer from them last year and have been very happy with it. The sales staff is knowledgeable and helpful, and we won't hesitate to go back.

Approximate cost of services:
$150.00
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Company Response

Thanks Sheila! We appreciate the feedback.

Tracy Hawkins in Hamilton
Tracy Hawkins in Hamilton
2 reviews HAMILTON, ON
10/10

Gas Fireplace, Gas line run for home

I can't believe I never knew about this company before! The salesman was just fabulous and bent over backwards to meet our needs. The price far far beat the competition. Very positive experience and I highly recommend that anyone check out the store for great deals and service

Approximate cost of services:
$5,000.00
1 of 1 people found this review helpful.
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Company Response

Thanks very much Tracy. It's great to hear such positive feedback. I will pass your comments on to the fireplace sales team!

Gary

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Chadwick's & Hack's Appliance & Bbq

Chadwick's and Hack's has been established for over 60 years and is the leading retailer of Fireplaces, BBQ's and Small Appliances in the Greater Hamilton Area. For 9 years running we have been honored to be awarded by consumers as the Best fro Customer Service, Best Fireplace Shop, Best BBQ ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
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