- Approximate cost of services:
- $67,000.00
Main Floor- kitchen ,dining room, living room, study/office
Follow-up to Condo Reno - complete kitchen, 2 bathrooms & all floors.
Jen, we are sorry for your experience. Unfortunately, your project started shortly after the President of the company had passed away. Understandably, for a few months, we had some restructuring challenges that took away from the normal attention that each of our projects is afforded.
As a goodwill gesture, we offered additional work at no charge, and even paid for you and your family to stay in an Airbnb while the major work was being completed. When Keith, our new Director of Operations, took over your project, he quickly managed each of the outstanding items and when he collected the final payment, your partner James commended him for quickly completing the project to your satisfaction.
Thank you for your review. It was a pleasure working with you. Please keep us in mind when planning your next project.
Best Regards from the team at Royal Home Improvements.
Thank you for your review. It was a pleasure working with you. Please keep us in mind when planning your next project.
Best Regards from the team at Royal Home Improvements.
We are sorry that you are disappointed in our response to your request to regrout some sections of your bathroom floor almost 7 years after we completed your project but it is a reality that grout can crack over time. We are pleased to hear that everything else that we did for you is still in working order and you are apparently happy with the rest of the renovation that we did for you.
Thank you for your review. It was a pleasure working with you. Please keep us in mind when planning your next project.
Best Regards from the team at Royal Home Improvements.