our newborn is a happy baby but arrived two month earlier so it took us by surprise ...we needed a nursery in a very small room and the furniture available would not fit. we were able to use BabY& Kids furniture advice and the consultation paid off we now have a beautiful room for our bundle of joy!
I live in uptown Toronto and had heard from my parents who live in Woodbridge about this great furniture store called Ventury's Furniture. They had purchased their dining room set and leather sofa from Ventury's 12 years ago and had great service. I was pregnant with my first child and quite frustrated at the quality of the furniture and the high prices in my area of uptown Toronto so I took my parents' recommendation and visited this store. The owner Tony and his family who work there are great people; they are experts in the baby furniture industry and showed me all the choices I had in my price range. They have a big showroom with many crib sets and dressers so I took my time choosing the right set for me (since we were not finding out the sex of our child). As well, I was not made aware by the other stores in my area that we could order two tone colour combinations of the three drawer chest and sweater chest. However, Tony explaned these options to us and we loved the look - so modern. Tony gave us a great price for my baby's furniture and even gave us the changing pad for free. I was due in December and ordered the set in early September. I was told the furniture would take 8 weeks and that we would receive our furniture at the end of October.
Our furniture was delivered right on time, right before Halloween and the delivery men were very respectful and courteous. They were careful bringing the furniture upstairs since we have a narrow staircase and did an amazing job with assembly. I called Tony a few weeks later to thank him for his amazing service. I wish there were more stores like this in Toronto - a great family business with intimate service and attentive workers. My baby girl loves her nursery and so do we. Highly recommended for baby furniture and we will definitely be back for our second child's furniture.
An absolute nightmare...steer clear of this guy! Very UNPROFESSIONAL businessman!
My husband and I purchased a full bedroom set for our soon-to-be baby girl two years ago. We spent well over $5000 in this store and have wished we never gave Tony at Ventury our business
Tony is nothing but untruthful and con-artist who will has no shame in sitting in his showroom and argue with potential clients about pricing...to the point where he's actually shouting at people and arguing over price.
After our $5000 + purchase, we experienced a problem immediately with the knobs on all of the pieces. Tony provided us with a few replacement knobs and told us to glue the rest. Being weeks away from my due date, I did not have the time or energy to stress over knobs so we fixed a few ourselves. Shortly after that,, one of the drawers in the armoire started to click and get stuck when we tried to open it...plus was a real struggle to close. We made Tony aware of this and he chose to ignore us. After much persistence, and many attempts, a year had passed and we still had no resolution. Coincidently, I was pregnanat again and looking for another bedroom set for our second baby girl. We went to see Tony to get him to price out a set that we had seen in his store. When we arrived, he was in the middle of a negotiation with another couple so we chose to wait for him. After 2 hours patiently waiting in his store, we listened to him belittle and argue with this other couple over price and the fact that they would never find better prices, service etc, anywhere else. Tony chose to create a dramatic scene in the middle of his store rather than serving my husband and I who were prepared to place another large order that day. We walked out and chose to take our business elsewhere after being ignored. Knowing that I was pregnant and shopping again for furniture, Tony made many promises to come out and take a look/repair my armoire drawer at our home. This never happened. He came up with a dozen excuses...he had been in a car accidnet (a year prior and was back at work at this point), bad weather (although he kept using that excuse right up until summer arrived!)...the list goes on. Once he realized that we probably made our second purchase at a different retailer, he chose to ignore us and not stick to his work on fixing our armoire.
On our final contact, I called Tony extremely frustrated with his lack of service and inability to come through on his word. He told me that he was NOT coming to repair our armoire and that the new knobs he promised me were being mailed directly to me from Munire in the US. He had no intention of ever coming to our home to repair our armoire and was stringing us along the entire time. Once I started getting upset on the phone, he started into similar antics that we had witnesses previously and began shouting and screaming at me on the phone. Then he hung up on me! This was several months ago and he will not pick up any of our calls! In sheer frustration, I contacted Munire directly and made a formal complaint that he is not servicing clients who purchase their furniture very well. They were not surprised as they had received some complaints in the past. Mun ire Customer Service handled our problem at that point and have taken care of the repair.
DO NOT BUY FROM THIS GUY...HE MAKES PROMISES HE HAS NO INTENTION OF KEEPING, DISHONEST ABOUT WHAT HE WILL GIVE YOU (ie: free delivery that never happened) AND OVERALL A VERY UNPLEASANT EXPERIENCE! Planning for a new baby should be a happy time, not one of frustration and conflict over nursery furniture! Shop with a more professional retailer...you'll be much better off!
My wife and I started to look for Nursery Furniture and had visited many stores throughtout the GTA. We finally came across Ventury Furniture as we were driving in the area and saw their sign. We were truly impressed with the large selection and friendly staff. My wife and I decided we did not want to look around anymore and made our purchase at Ventury where we felt welcomed, got what we were looking for and was in our budget. We had seen similar furniture of poorer quality at other store for a lot more money. We will be back to look for a dining room and living room set in the new year.
I was in the Market for a Mattress Set and began to shop around. I really did not understand a lot about the various kinds of mattresses and what to look for. Most stores just mentioned the basics to me and price with no other feedback. I then visited Ventury Furniture and found that they really cared about me and what specifically I was looking for in a mattress. Their selection was great but the best thing was their service and price. I will be back for a kitchen set once I am done renovating.
I recently started to shop for Baby Furniture and had visited a few stores. I was truly not impressed with what I found. Then, I came across Ventury Furniture and decided not to look any further!!! I was so impressed
with the selection, quality, price and services offered. In particular, the salesperson named Mary was truly amazing. I could not believe the personalized service I had received from her. I was truly impressed with my whole shopping experience at Ventury Furniture and
will recommend many friends and family.
I recently moved into a new condominuium and needed new furniture. I wanted to match my new items with the finishes I had chosen for my new home and was disappointed when dealing with other furniture stores. I was always told that "everything we have is on the floor" and then ignored. Finally, Ventury Furniture was recommended to me by a friend who had recently purchased baby furniture there. I was amazing at the service I recieved! The owners actually took the time to sit down with me to look through numerous catalogues and finish samples. The furniture was quick to arrive and the delivery service was excellent. I absolutely love my new furniture and I can honestly say that when I need to purchase any other pieces, I will definitely buy from Ventury again!
"Exceptional quality, customer service & competitive prices! They are an remarkable company, offering outstanding quality and design. I bought my bedroom set as well as a living room entertainment unit and two leather couches and I am extremely pleased with my shopping experience at this store. The owners are extremely knowlegeable and they were able to help me select the best products for my needs. I highly recommend this store for their professionalism, their courtesy, the quality of their products, their unbeatable prices and their excellent customer service.
My wife and I are expecting out first child in July so shopping for baby furniture is a new experience for us. We had already gone to a few stores in the GTA and were extremely dissatisfied with the service. No one took the time to give us proper advice on the quality and selection of the furniture. Finally, some friends recommended Ventury's Furniture. From the moment I walked into the store, I was impressed by the kindness of the owners and the wide selection of baby's furniture available. They really took the time to explain the quality of the furniture and helped us to choose a beautiful set for our new arrival with a very reasonable price. I would recommend this store not only to first-time parents but also to everyone in general who is looking to be treated as a person and not a number. All in all, I rate this store a 10/10.