Torwin Windows & Doors Ltd

Windows & Doors Installation & Service
2651 John St Markham ON L3R 2W5
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Reviews for Torwin Windows & Doors Ltd

Average customer rating:
9.8 10 (161 reviews)

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Christine from Mississauga
Christine from Mississauga
3 reviews Mississauga, ON
10/10

Front & Patio Door Installation

Torwin Windows and Doors was a fantastic company to deal with! Cassi and the team were very helpful and responsive to all of my questions, and provided guidance that was invaluable to my final decisions. The workers were extremely professional, and the work was completed within 1 day and exceeded my expectations. I would have no hesitation regarding using Torwin Windows & Doors in the future!

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Company Response

Thank you so much for your review! Your feedback is truly appreciated. It was an absolute pleasure dealing with you and the finished product is also a result of your great taste and style. We look forward to working with you again in the future!

Thanks again,

The Torwin Team

Melody
Melody
3 reviews Markham, ON
10/10

Fibreglass front door and patio door

We had a very positive experience working with Torwin from start to finish. Cassi understood that this was a big purchase for us and showed us different door options, worked with us on multiple mock-ups, and even came on-site to ensure that the door colour we selected matched our brick exterior. When our door finally arrived, she was transparent that the colour of the door was a shade darker than expected and worked with the manufacturer to have the door re-done, inspected it to make sure it was perfect, and even asked for our approval before coming to install! Our patio door had a minor defect and Nick and Tom were quick to file the issue with the manufacturer to have it addressed immediately.

We highly recommend Torwin for quality product and excellent customer service!

Thank you!

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Company Response

It was an absolute pleasure getting to deal with you from start to finish. Thank you for choosing Torwin and for letting us be a small part of your reno! Enjoy the new doors, the front door is absolutely stunning!!

Ken in Thornhill
Ken in Thornhill
0 reviews Toronto, ON
10/10

Windows - Armour - replacement in older Toronto home

Very satisfied. Referred by our neighbour. Excellent personal service. Jody was passionate and friendly, yet clear when explaining our options. We have an older home in Toronto and yet the installation went smoothly.

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Company Response

Thank you so much for the great review! Very
Much appreciated. Enjoy your new windows.

Private User
Private User
Private User reviews Milton, ON
10/10

Full Window Replacement

From start to finish this was a positive experience. The team was knowledgeable and provided a variety of options to choose from. The order was simple and the product arrived as scheduled. The installation team was professional and got the job done a little earlier than planned yet maintaining a quality job.

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Company Response

Thank you for the positive feedback and for taking the time to share your experience. This helps others to read your experience and choose Torwin in the future. Thanks again!

The Torwin Team

Private User
Private User
0 reviews Milton, ON
10/10

Window Installation - 13 windows installed

Torwin replaced all of our windows in 2 days. From start to finish Torwin estimators and installers were 5 five stars. Tom, who is the lead installer is a true craftsman and takes pride in his work. His trim work and finishing skills with aluminum, vinyl and wood is top notch. Jody, the owner of Torwin takes pride in providing excellent honest true customer service. Hi highly recommend Torwin.

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Company Response

Thank you so much for the great review. It was such an absolute pleasure dealing with from day one!! We look forward to potentially working with you again in the future.

Shrub
Shrub
1 review Markham, ON
10/10

Patio Door Replacement

I have dealt with Torwin for 33 years. Excellent customer service, excellent product. They stand behind there windows. Many family and friends have retrofitted their windows through me and everyone have been please. Have used them on multiple occasions for an extensive renovation, doors and windows. Highly recommend them to everyone I see.

1 of 1 people found this review helpful.
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Company Response

Thank you so much for the wonderful review. The Torwin team thanks you for your continued Business!

Audrey from Toronto
Audrey from Toronto
2 reviews Oakville, ON
10/10

Excellent service and products

Cassi, Jody, Nick, Tom...the entire team at Torwin is the absolute finest in the business. When we decided to change our doors there was no question who we were going to hire. Torwin was hired by my parents to install new windows and doors approximately 25 or so years ago and the quality, installation and service was bar none hence, which is why we called Torwin to have them install our new front door and replace a single back door in our kitchen into a beautiful sliding door. The process was flawless, especially during these new challenging times during a pandemic. They did an absolutely beautiful job! Our neighbours are constantly stopping by! We have now also hired Torwin to replace our windows and we cannot wait. The Torwin team are extremely knowledgable and simply a pleasure to work with. I highly recommend to hire them if you are looking to replace/install windows and doors. Thank you so much!
Audrey & Frank

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Company Response

Thank you Audrey and Frank. The pleasure was all ours! What a transformation. Looking forward to the windows :)

Private User
Private User
Private User reviews Markham, ON
10/10

Professionalism, Quality, Value

I was very happy with the service and product. Sales person are not pushy. Installation team did a nice clean job. Neighbour comes over and want the product info.
I would definitely recommend!

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Company Response

Thank you so much for trusting us with your home! Enjoy :)

Daniel in Toronto
Daniel in Toronto
1 review Toronto, ON
10/10

Basement windows

I am very pleased with my experience with Torwin, from the initial consultation with Tony to scheduling with Nick and then installation. The new basement windows look great and seem to have been installed perfectly.

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Company Response

Thank you so much for the great review. We appreciate the feedback and for being so easy to work with. Enjoy the new windows and we look forward to working with you again in the future!

Chris Radigan
Chris Radigan
0 reviews Toronto, ON
8/10

Window replacement

We wanted to replace a balcony door and screen door that Torwin had installed 15 years ago (with many other windows in our house after a fire) with a full height window with casement. Torwin representatives were very responsive from the initial contact, through quoting, measuring, keeping in touch on the installation date and finally the installation. All staff were professional, courteous and helpful.

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Company Response

Thank you for the review. It was a pleasure working with you again.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Torwin Windows & Doors Ltd

Established in 1988, Torwin has become a trusted source for all of your external home renovation needs. With over 75 years of combined experience, we are industry leaders specializing in window and door product services and installations. We pride ourselves on quality and craftsmanship.
With humble beginnings, we began with window and door system sales. Over the years we have grown to expand our product and service offering to include: brick and frame knockouts, custom wood work, moldings, shutters (interior and exterior), siding, eavestrough, fascia, hardware, custom glass work, architectural décor and sealed unit repair.
From an extensive showroom to our own in-house installation crews, we have grown over the years in response to the demand for the “Torwin Touch,” a way of doing business putting the customer first. We develop relationships and truly believe that our work is a reflection of our name.
Privately owned and operated, our hands-on experience allows us to make you comfortable in your decision process.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows- vinyl windows, aluminum clad windows, extruded aluminum windows, wood windows, window installations Doors- steel insulated doors, executive doors, fiberglass doors, wood doors, vinyl doors, patio doors, sliding patio doors, swinging patio doors, garden doors, french doors, steel garden doors, aluminum clad garden doors, aluminum clad sliding patio doors, door installations skylights, screens, hardware, fascia, eaves, vinyl siding, wood siding, soffit, glass block, painting, custom wood work, trim, storm enclosures, moldings, interior and exterior shutters
SERVICES
full in-house carpenters for all of your installation requirements
WEBSITE
http://www.torwin.com
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
0
RETURN POLICY
All Payment methods available, financing available
LICENSES
Products are CSA Certified & Approved & Energy Star Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.