Torwin Windows & Doors Ltd

We were researching companies to do a major overhaul on our home. Although our home is fairly new, the quality of the windows and doors was definitely builder's grade. We wanted to improve the energy efficiency and curb appeal of our home, so we contacted a few companies. From the very beginning we trusted Torwin. Their sales team and support team really educated us on the decisions we had to make and at the end of the day, they gained our trust and buyer's confidence. We went with them for the entire house and could not be more satisfied. Although their showroom was in Markham, we are over the moon with the quality and craftsmanship of their products and installation. From start to finish they delivered a job well done and when we go to sell this house and buy another, we will definitely choose Torwin for our next home renovation. Thanks for a job well done!

I was quite satisfied with the job Torwin did with replacing the windows of our house. The sliders on the single-hung windows work quite well and I appreciate the automatic locking when the windows are in closed position. The cranks on the casements are also good. Martin, the main installer was very professional and concerned about customer satisfaction so when I mentioned that the caulking job around one of the windows wasn't the best, he promptly fixed this. The only concern I have about the job was that when the original estimation was given, I was told that any pieces of trim around the windows that needed to be installed would be but this was not done. I didn't even think to mention anything about this until after the workers had finished--it would seem that they thought a good paint job would fix the problem. That ended up costing an additional $1400 in carpentry work so that's definitely something to consider before replacing your windows, or something to inquire about at every stage of your window replacement.

I contracted Torwin to replace all our windows and doors. The workmanship was excellent. Based on comparative quotes from other suppliers, Torwin provided the best value. I've recommended Torwin to everyone I know who were considering work on Windows. My neighbour had Torwin come in a re-flash all his windows, even though his windows had been replaced by another contractor a few years earlier. He saw the quality of our installation and had to have this for himself.

I have had a window knock-out and replacement (with a door) job. The owner was very helpful with explanations, ideas and advises. On the contrary the installer cut an electrical wire when he did the knock-out and left half a living room plus a bathroom without electrical power. He left the wire inside the wall and finished his job. I asked him not to put the door trimmings when he was done as I had to do the wire re-routing in the near future. So he added only a few nails on trimming. I called the Handy Man Connection company and they re-route the wire. After that I called Torwin again to come and attach the trimmings for good and they said they would not come unless we pay for that.At the end we didn't pay more (but it took a while) and the door looks fantastic now.

Windows warranty 25 years. Excellent workmanship - fast workers. Best company to deal with.