Torwin Windows & Doors Ltd

Windows & Doors Installation & Service
2651 John St Markham ON L3R 2W5
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Reviews for Torwin Windows & Doors Ltd

Average customer rating:
9.8 10 (161 reviews)

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Private User
Private User
Private User reviews Toronto, ON
10/10

Windows and Doors

On the recommendation of some trusted friends, I arranged to have a new front door and 3 windows replaced by Torwin. From the point of first contact, (sales) until the completion of the job, (installation) I was completely satisfied with service provided by Torwin. Communication and overall customer service was excellent. I am very happy with the improvements to my home. I would use Torwin again, should the need arise, and would certainly recommend this company to others. Thank you Torwin.
Ann from Toronto
Toronto

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Company Response

Thank you for taking the time to write this review and share your experience. It was a pleasure to work with you and we look forward to working with you again in the near future. Enjoy your new windows and doors!

Many thanks,

The Torwin Team

Miriam in Toronto
Miriam in Toronto
3 reviews Toronto, ON
10/10

Excellent products and customer experience

Torwin is an outstanding company offering custom wood windows and doors - exactly what I needed for my 1908 heritage home. From the initial consult with Tony, installation co-ordination with Nick, actual installation by Mr. Moon (his attention to detail is fantastic), and door finishing with Vito, this company always put my needs first, were very professional and the windows and door I purchased are tier 1 quality. I highly recommend Torwin to all who are looking for quality products and service. Miriam Freibauer

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Company Response

Thank you so much for the amazing review! It was an absolute pleasure dealing with you! Such a great project. Thank you for choosing Torwin and supporting small Canadian business.

Eric from Toronto
Eric from Toronto
10 reviews Toronto, ON
10/10

New Doors and Window

What a fantastic experience! We worked with Torwin to install a new front door, rear patio doors, and to convert an old double-door in the bedroom to a beautiful large window. Jody, Cassi, and the team were a pleasure to work with every step of the way - knowledgeable, helpful, friendly, and accommodating. The installation team was very professional, friendly, and tidy. The doors and window look and feel great and have definitely added value. We have received compliments from our neighbours. We would not hesitate to recommend working with Torwin

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Company Response

Thank you for taking the time to share your experience. What a treat your project was! It was so great to get to walk through the design from concept to construction with you and we are so happy that you are happy with the final result! We look forward to working with you again in the future.

Diana from Scarborough
Diana from Scarborough
2 reviews Toronto, ON
10/10

Doors and Window

Torwin Windows and Doors has been our go to company when windows were replaced and a Bay window installed!
This time we required our front/back door and garage window replaced!
They have amazing customer relations, Cassi guided us on our choice of colour, I was hesitant on breaking from tradition white, and went to a blue door to match our blue shingles, making the door a focal point, we love it! Their team of installers,( Tom and Adrian ) were hardworking , conscientious, and extremely clean workers! We were impressed!!!
We highly recommend them, they have a showroom of many door choices and include hardware !

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Company Response

Thank you so much for being such a pleasure to deal with. I was so excited for you guys the whole way as I knew what a transformation it would be!! It looks amazing and I'm so happy with the final results!! All the best to you both!

Private User
Private User
Private User reviews Toronto, ON
10/10

Windows

We had a great experience with Torwin Windows! From the sales reps to installers. They were all responsive, professional, and efficient. The quality of the install was great. We're so happy with our new windows!

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Company Response

Thank you so much for taking the time to share your experience. It means so much! Enjoy the new windows and we hope to work with you again in the future.

Kind regards,

The Torwin Team

Steve Martin in Milton
Steve Martin in Milton
1 review Milton, ON
10/10

New sliding storm door and windows.

I compared 3 companies on pricing and was referred to Torwin from a client/friend who used Torwin about 9 years ago. So happy I listened. Met Jody, great honest, knowledgable, guy. Educated me about the different kinds of windows and their prices. Dealing with Torwin was very easy and simple. No headaches, they went above and beyond what they said they would do. Would recommend Torwin to all my friends and family. Steve, Milton ON.

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Company Response

Tha m you so much for the great review! Always a pleasure working with such great clients!!!

Private User
Private User
Private User reviews Whitby, ON
10/10

Replaced garage and front door

Staff were professional and extremely helpful. Installation was seamless and quality of products were amazing. Would definitely recommend.

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Company Response

Thank you for the positive feedback. We enjoyed working with you and look forward to working with you again in the future!

Kind regards,

The Torwin Team

Donna in Toronto
Donna in Toronto
1 review Vaughan, ON
10/10

WINDOWS

We replaced all the windows in our home and the front entrance door. Everyone at Torwin was a pleasure to deal with, starting with Jody, Cassi, and Nick helping us choose everything and having the patience to deal with us and all our questions. They are knowledgeable and were so very helpful. The installation went ahead as scheduled with no delays and Tom and his team worked very hard to have the installation done in as little time as possible and acted very professionally at all times. The finished product looks amazing and we received a lot of compliments
I would definitely recommend this company to anyone that is looking to replace their windows and/or doors.

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Company Response

Thank you so Much for choosing Torwin and for taking the time to write this a review. It was such a pleasure (and a treat) to work with you and we look forward to working with you again in the future. All the best!

Private User
Private User
1 review Toronto, ON
10/10

Kitchen and basement

I ordered the windows and even though covid created delays they kept us updated and installed the windows professionally couldn't be happier

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Company Response

Thank you for taking the time to write a review and share your experience. Supporting small businesses is so important right now and we truly appreciate your business!! Thanks again!!

Oldbread
Oldbread
1 review Whitchurch Stouffville, ON
10/10

All new windows and garden door

From the excellent sales experience to the knowledge of their product made the decision simple. Their installation staff was courteous, clean and took pride in their workmanship. Only 1 door left to replace and they will be doing it when the time comes. I would definitely recommend Torwin.

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Company Response

Thank you for the review and for choosing Torwin. Your business is truly appreciated and we look forward to working with you again!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Torwin Windows & Doors Ltd

Established in 1988, Torwin has become a trusted source for all of your external home renovation needs. With over 75 years of combined experience, we are industry leaders specializing in window and door product services and installations. We pride ourselves on quality and craftsmanship.
With humble beginnings, we began with window and door system sales. Over the years we have grown to expand our product and service offering to include: brick and frame knockouts, custom wood work, moldings, shutters (interior and exterior), siding, eavestrough, fascia, hardware, custom glass work, architectural décor and sealed unit repair.
From an extensive showroom to our own in-house installation crews, we have grown over the years in response to the demand for the “Torwin Touch,” a way of doing business putting the customer first. We develop relationships and truly believe that our work is a reflection of our name.
Privately owned and operated, our hands-on experience allows us to make you comfortable in your decision process.

CATEGORIES
Windows & Doors Installation & Service
PRODUCTS
Windows- vinyl windows, aluminum clad windows, extruded aluminum windows, wood windows, window installations Doors- steel insulated doors, executive doors, fiberglass doors, wood doors, vinyl doors, patio doors, sliding patio doors, swinging patio doors, garden doors, french doors, steel garden doors, aluminum clad garden doors, aluminum clad sliding patio doors, door installations skylights, screens, hardware, fascia, eaves, vinyl siding, wood siding, soffit, glass block, painting, custom wood work, trim, storm enclosures, moldings, interior and exterior shutters
SERVICES
full in-house carpenters for all of your installation requirements
WEBSITE
http://www.torwin.com
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
0
RETURN POLICY
All Payment methods available, financing available
LICENSES
Products are CSA Certified & Approved & Energy Star Certified
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
Limited Lifetime Warranty
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