Oliver Heating & Cooling

Duct Cleaning
136 Wellington St. E Aurora ON L4G 1J1
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91%

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Reviews by rating (past 12 months)
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Reviews for Oliver Heating & Cooling

Average customer rating:
9 10 (22 reviews)

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Julie
Julie
1 review Newmarket, ON
10/10

Darren was professional and informative

I am an extremely pleased fantastic customer service it is rare to find exceptional customer service Darren inspected and fixed my furnace and fireplace and was extremely professional, polite and informative it is refreshing to gain some knowledge to keep your major costs in the home maintained and I received this educated information from a exceptional service person Darren! Thank you Darren!

Thank you, Julie

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Chris in Toronto
Chris in Toronto
2 reviews , ON
10/10

Annual Furnace Service

I have dealt with Oliver's Heating & Cooling since 2006 when they installed a new furnace and air conditioner at my house. Since then, they have provided excellent follow-up service. Darren came by yesterday for our annual furnace cleaning and check-up which was done in a friendly and professional manner. I highly recommend this company!

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Deborah in Aurora
Deborah in Aurora
1 review , ON
10/10

AC unit

Theresa who took my call was kind, considerate and very helpful. Darren who serviced my unit was also kind and I appreciated his post service cleaning tips. Thank you both! Much appreciated!

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Company Response

Thank you very much for your business and your kind words.

leonardo_araujo in Aurora
leonardo_araujo in Aurora
1 review Aurora, ON
10/10

Replacement of a draft inducer motor (Furnace)

My experience with Oliver Heating & Cooling happened recently when my furnace stopped working in the middle of the night - this is the first time I dealt with them. I contacted them via their website and they contacted me immediately - Teresa was very cordial and attentive during all my communication with her. I explained the situation in detail and they followed up with my furnace manufacturer (parts warranty is until 2022). The replacement cost was very reasonable overall and their customer service and attention to detail was impeccable. The technician came within the allotted time and quickly replaced the draft inducer. I recommend this company to anyone who requires heating services.

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Company Response

Thank you very much for your feedback and your business, we take our customers' satisfaction very seriously and appreciate your detailed review of our service.

Roy S.
Roy S.
1 review Newmarket, ON
10/10

Natural gas Fireplace insert and patio fire pit table

It was a big job as a larger gas line was required from the gas meter to service new equipment. A new feed through finished ceilings to opposite side of the house and into the existing wood burning fireplace. Also an external line feed from there to the patio deck in the back yard. The installer team members were courteous and efficient and did not leave any mess behind.

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Private User
Private User
Private User reviews Aurora, ON
10/10

Furnace Problem

My furnace broke down on New Years Eve and they came and fixed it temperately and came back a few days later to replace a broken part. It now runs better now than it ever has. I am always very happy with the service I get.

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Company Response

Thank you for your positive feedback. I am pleased that we were able to get you back up and running smoothly in the deep freeze.
Thanks for your valued business.

S. P.
S. P.
1 review Newmarket, ON
10/10

Furnace and air conditioner installation

Our experience with Oliver Heating was fantastic from start to finish. Their sales rep showed up on time and was very helpful. The installation crew also showed up on time and were very friendly and courteous. They took the time to answer any questions we had. We are very pleased with the product and their service. Highly recommend!

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Company Response

Thank you for your valued feedback. We are very pleased that your experience with us was positive and consistent with Oliver's customer service promises. Thank you for your business.
Steve

Private User
Private User
Private User reviews , ON
10/10

Air Conditioner

Was very happy with this company from the time I called and spoke to Elise to set an appointment, She was very kind and pleasant. to my serviceman Sam who arrived at appointed time and answered all my questions that concerned me, now enjoying a cool home and quiet A/C will be letting my friend know about your Company.

Thank you Elise &Sam and Oliver Heating and cooling
Ms Murray,, Aurora Ont.

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Company Response

Thank you very much for the positive feedback, it was our pleasure to serve you. We are glad that we were able to solve your home comfort issues. Thank you for the referral and your much valued business as well.
Steve

Steven
Steven
2 reviews Aurora, ON
10/10

Heating & Air Conditioning service

Elise, thanks so much for dispatching someone so quickly to get my A/C up and running. I am regularly impressed with the high level of service provided by TH Oliver. From you (answering my email @ 10:30pm last night) to the office calling me early this morning to book an appointment, to the technician that comes in, remembers me from last time and quickly assesses and repairs the problem.

It is refreshing to deal with a company that appreciates my business as much your company does and is always prepared to provide exceptional service.

Thanks again,

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Company Response

Hello Steve. Thank you for taking the time to inform us of your recent experience from our service department. We greatly appreciate your business and will continue striving to do our best both now and in the future.

Doug R.
Doug R.
1 review Aurora, ON
10/10

Heating Service

Furnace replacement, salesman knew his stuff clearly and explain everything. Furnace installers were polite and did a great installation job. The water heater guys were in the following week and commented how good the furnace installation was.

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Company Response

Thank you for your positive review and the comments you received from our competition. We don't often hear the feedback from our piers. Thank you very much for your business as well.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Oliver Heating & Cooling

A Message from the President
Hello I’m Steven Desjardins, President of Oliver Heating & Cooling.

I Know that there are a lot of choices out there for your heating and cooling needs and I would like to personally thank you for visiting our Website and considering us as a potential provider for your family’s home comfort.

Oliver Heating & Cooling was founded right here in Aurora in 1924 by Thomas Howard Oliver, that’s some 90 summers and 90 winters ago… Over the years we have recognized the changing needs of our customers especially when it comes to your home comfort.

We have partnered with the most technologically advanced Manufacturer’s who provide the highest efficiency furnaces and air conditioning products and brought them to York Region. with the rising cost of energy, finding the right products at the best prices has never been more important.

We are extremely proud to be serving our community. From all of my staff to you, we greatly appreciate the opportunity to serve you and we won’t let you down.

TH would be proud.
sincerely
Steven Desjardins
President

CATEGORIES
Duct Cleaning, Heating & Air Conditioning, and Fireplaces
PRODUCTS
Furnaces, Air Conditioners, Ductless Air Conditioners, Gas Fireplaces, Electric Fireplaces, Indoor Air Quality Products, Humidifiers, Dehumidifiers, Air Cleaners, Air Purifiers, Thermostats, Programmable, WiFi,
SERVICES
Heating, Air Conditioning, Fireplace, Service, Repairs, Maintenance, Home Smart Service Plan, Fireplaces, Indoor Air Quality, Humidification, Dehumidification, Whole Home Duct Cleaning
BRANDS
Daikin, Carrier, Aprilaire, Bryant, Payne Tempstar, Keeprite, Goodman, Napoleon, Marquis, Kingsman, Montigo, Home Smart Service Plan
SPECIALITIES
Service and Installations
WEBSITE
http://www.tholiver.com
YEAR ESTABLISHED
1924
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque
LICENSES
All Trade Licenses
MEMBERSHIPS
HRAI / HRAC, Aurora Chamber of Commerce, T.S.S.A., ESA, IESO,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
In Writting
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