My furnace wasn’t working properly. It was doing something referred to as “short cycling”. It would run for a minute or two, then stop for 10-15 minutes, then run for a minute or two, then stop for a while, etc. It started doing this at the end of last winter, so I called a company to have the furnace serviced – that company sent a rep who cleaned some things in the furnace and said everything was fine. But it wasn’t fine – it was still short cycling. This winter, on very cold days, the furnace couldn’t keep up – the temperature in the house wouldn’t go any higher than 14 degrees, no matter where I set the thermostat. So I finally decided to call a different company to try to get the problem fixed.
On my father’s recommendation, I contacted Oliver Heating, because he had used them at three different properties over the years (once for a new furnace installation and twice for repairs) and he was very pleased each time.
I was pleasantly surprised by my experience with Oliver Heating. My initial inquiry was responded to promptly, a service call was scheduled at my convenience, the technician arrived exactly on time, he put protective covers over his boots so as not to dirty my carpet, after looking at my furnace he quickly identified the problem, he fixed the furnace within a few minutes, and he left the work area clean and tidy. I felt frustrated because the problem was something that should have been noticed and corrected as part of the annual routine maintenance performed by the other company, but I also felt very happy and relieved to have found Oliver’s.
From my own experience and the earlier experiences of my father, I feel confident that Oliver Heating’s technicians are thorough and competent, and all of the staff are courteous and respectful of the clients. I look forward to using Oliver Heating for my future furnace and air conditioning service needs.
