Oliver Heating & Cooling

Duct Cleaning
136 Wellington Street East Aurora ON L4G 1J1
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Duct Cleaning
Oliver Heating & Cooling
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89%

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Reviews for Oliver Heating & Cooling

Average customer rating:
9 10 (24 reviews)

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Steven
Steven
2 reviews Aurora, ON
10/10

Heating & Air Conditioning service

Elise, thanks so much for dispatching someone so quickly to get my A/C up and running. I am regularly impressed with the high level of service provided by TH Oliver. From you (answering my email @ 10:30pm last night) to the office calling me early this morning to book an appointment, to the technician that comes in, remembers me from last time and quickly assesses and repairs the problem.

It is refreshing to deal with a company that appreciates my business as much your company does and is always prepared to provide exceptional service.

Thanks again,

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Company Response

Hello Steve. Thank you for taking the time to inform us of your recent experience from our service department. We greatly appreciate your business and will continue striving to do our best both now and in the future.

Doug R.
Doug R.
1 review Aurora, ON
10/10

Heating Service

Furnace replacement, salesman knew his stuff clearly and explain everything. Furnace installers were polite and did a great installation job. The water heater guys were in the following week and commented how good the furnace installation was.

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Company Response

Thank you for your positive review and the comments you received from our competition. We don't often hear the feedback from our piers. Thank you very much for your business as well.

debbienoronha
debbienoronha
1 review Newmarket, ON
8/10

New furnace installation

Prompt, clean and knowledgeable staff. Pleasure to deal with. Willing to find additional ways for us to save money

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Company Response

Hello Debbie, thank you very much for the positive feedback and your business. It is very much appreciated.

Peter Paul Winders from Aurora
Peter Paul Winders from Aurora
4 reviews Aurora, ON
10/10

Heating and air conditioning

After much research, we contacted Oliver heating and a/c and asked for a quote, they were prompt and knowledgeable and very helpful with regards to our needs. They installed the h.v.a.c. in a timely fashion and were very professional. We would highly recommend this company, as they were very easy and friendly to deal with.

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Company Response

Hello Peter, thank you for your business and your valued feedback.

Kelly
Kelly
1 review Newmarket, ON
10/10

Furnace Replaced

Terrific experience. We had our new furnace installed this week. We love the even heat. Thanks for the clean courteous work.

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Company Response

Hi Kelly, thank you for business and the kind words.

Private User
Private User
Private User reviews Aurora, ON
10/10

Furnace and Air Conditioning Service

I have used Oliver Heating & Cooling annually over the past 20 years to clean and maintain both my furnace and air condtioner. I have always been greatful for the prompt and professional service. I have recommended this company to many of my friends and family members who have also become long time Oliver customers.

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Company Response

Thank you very much for your continued patronage and for the referrals. We are also very grateful for the opportunity to service your equipment needs over the years.

Private User
Private User
Private User reviews Richmond Hill, ON
10/10

Furnace Fixed

Our Carrier furnace was not heating the house to the thermostat setting. The thermostat was set to 72 F but the house was only 60 F. I changed the thermostat, the air filter, cleaned the hoses and the water trap. The water trap was filled with rusty mud. I also checked the air intakes and the exhaust. And still the house was not warm enough.
I called Oliver Heating. Aaron was sent out to do a diagnostic for $139. That is the after 6pm diagnostic price. My house was cold and as night fell, it was on its way to being colder. He arrived and got the furnace working again. He was very courteous and knowledgeable. He said that even though there was a high carbon monoxide reading outside the house at the flu, there was no need to be concerned of CO in the house because of all the fail safes installed in the furnace. He also informed me that I needed a new heat exchanger. He said that the secondary heat exchanger was rusting and that the rust was preventing the flow of the gas through the exchanger. The estimated cost for the labour was $655.40 and the part was free. I like free. He said that I could wait, but I should take care of it soon. I called Oliver to order the part, it was installed and now I have more heat in this house then ever before. Good Job Aaron and Darren.

0 of 1 people found this review helpful.
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Company Response

Thank you for your detailed response and your business. Your feedback is important to us.

Anonymous from Toronto
Anonymous from Toronto
1 review Thornhill, ON
0/10

New Furnace Estimate

I would NOT recommend anyone use this company. They claim to be in business for a very long time however their staff is not knowledgeable. I needed a new furnace and when they came to my home for an estimate for a high efficiency furnace they told me I did not need a two pipe system - his exact words were "lets see if the boys can do that when the install is getting done" Every other estimate I received I was informed for a high efficiency furnace you need two pipes - 1 to draw the air in and the other to draw the air out. My assumption regarding this was either he does not know what he is doing or second they wanted to save costs by not doing a proper job. Their quote was also higher then others for the same exact product, model and they said two pipes is a must and will make it happen. STAY AWAY.

2 of 5 people found this review helpful.
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Company Response

Thank you for your valued feedback. In every installation there are a lot of variables based on the very different applications in every home. Unfortunately in your case our salesman was simply pointing out that since your basement was completely finished around the furnace room that it was going to be a difficult task to get both intake and exhaust vents routed to the outside wall without a lot of post construction for you. I cannot comment on what other sales people may have been seeing differently than us but I can assure you that we do many furnace installations every season and always insist on the best practices in every situation based on what is or is not possible. We prefer to be upfront with our customers before the installation occurs in an effort to not have any surprises on install day. I am hoping your installation went as planned for you.

Almas in Stouffville
Almas in Stouffville
5 reviews Whitchurch Stouffville, ON
10/10

AC not working

My husband and I noticed that our home was very warm in spite of the AC being on. We decided to take a further look into our AC and noticed our fan was not working. We called Carrier and they recommended we call a dealer and of them was Oliver. we called them yesterday late afternoon and already they were first thing in the morning. The worker they sent over was very nice and answered all our questions. He was very thorough and was done in 20mins overall and that included all the other AC checks as well. Thank you so much!

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Company Response

Thank you very much for your feedback it is much appreciated.

Danny S. in Bolton
Danny S. in Bolton
2 reviews BOLTON, ON

First Review

9/10

Duct Cleaning

Oliver Heating & Cooling was reccomended to me by a friend who said that their work was excellent and thorough, sure enough they came and after seeing was was pulled out of the ductwork I couldnt believe that we had only just had it done 18 months ago by another company. The crew was very professional and were very honest in dealing with us.

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Company Response

Hello Danny, thank you for your business.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Oliver Heating & Cooling

A Message from the President
Hello I’m Steven Desjardins, President of Oliver Heating & Cooling.

I Know that there are a lot of choices out there for your heating and cooling needs and I would like to personally thank you for visiting our Website and considering us as a potential provider for your family’s home comfort.

Oliver Heating & Cooling was founded right here in Aurora in 1924 by Thomas Howard Oliver, that’s some 95 summers and 95 winters ago… Over the years we have recognized the changing needs of our customers especially when it comes to your home comfort.

We have partnered with the most technologically advanced Manufacturer’s who provide the highest efficiency furnaces and air conditioning products and brought them to York Region. with the rising cost of energy, finding the right products at the best prices has never been more important.

We are extremely proud to be serving our community. From all of my staff to you, we greatly appreciate the opportunity to serve you and we won’t let you down.

TH would be proud.
sincerely
Steven Desjardins
President

CATEGORIES
Duct Cleaning, Heating & Air Conditioning, and Fireplaces
PRODUCTS
Furnaces, Air Conditioners, Ductless Air Conditioners, Gas Fireplaces, Electric Fireplaces, Indoor Air Quality Products, Humidifiers, Dehumidifiers, Air Cleaners, Air Purifiers, Thermostats, Programmable, WiFi,
SERVICES
Heating, Air Conditioning, Ductless Air Conditioners heat pumps, Fireplace, Service, Repairs, Maintenance, Home Smart Service Plan, Fireplaces, Indoor Air Quality, Humidification, Dehumidification, Whole Home Duct Cleaning
BRANDS
Daikin, Carrier, Aprilaire, Bryant, Payne Tempstar, Keeprite, Heil, Rheem, Trane, American Standard, Lennox, Goodman, Napoleon, Marquis, Kingsman, Montigo, Home Smart Service Plan
SPECIALITIES
Sales, Service and Installations
WEBSITE
http://www.tholiver.com
YEAR ESTABLISHED
1924
NUMBER OF EMPLOYEES
8
PAYMENT METHOD
Visa, Mastercard, Debit, Cheque
LICENSES
All Trade Licenses
MEMBERSHIPS
HRAI / HRAC, Aurora Chamber of Commerce, T.S.S.A., ESA, IESO,
LIABILITY INSURANCE
Yes
WORKERS COMPENSATION
Yes
BONDED
Yes
WRITTEN CONTRACT
Yes
WARRANTY TERMS
In Writting
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