Rightway Roofing

Had Rightway do some repairs when we moved into our home ~5 yrs ago. Happy with the work so we had them back when it was time to re-shingle the entire roof. Our roof had originally been re-shingled several times and by different roofers which made the job challenging. Roof was completed on time and to specifications. Looks great, good workmanship, very reasonable price. Martyn was jovial and accommodating. Pleasure to deal with and would recommend.

Martin was professional during the initial "selling" process and was honest that he felt I didn't need an entire roof/shingle replacement job, and when his man showed up and replaced approx. 1 1/2 bundles of shingles I was a little worried that he missed some spots as he did the job while it was raining. After he left and I paid Martin, I did notice that several shingles were indeed not replaced that should have been that were missing. I called Martin and he left me a message that he would send his man back to finish the job. I waited for over a month and he NEVER showed up again and Martin ignored all my phone calls. Buyer Beware!! Don't pay until you know your job is 100% complete!!

Success! I finally received a phone call from the Owner of this company, Martyn, over the weekend, and this morning he sent his roofer to finish the job of replacing the blown off shingles. He came at 8a.m. today and finally finished the job! Martyn explained that he was out of our country, for the past 7 weeks tending to his ailing Father, (who he says has just recently passed) and he is back now and he was concerned about the previous review I left and about his customer service reputation through HomeStars. Despite the very long wait, he has come through and for me maintained his good customer service. While I feel very bad about his loss, he might be thinking about having anyone else from his company take his calls and reply to them to avoid any possible future misunderstandings or miscommunications. But overall, Martyn has been professional and has assured me that he will be there for me if there are any more problems! Thanks!

We were very satisfied with the overall experience in working with Rightway Roofing. We knew how we wanted the house to look in terms of exterior color and Martyn suggested a particular style and color of shingle which has worked out very well. The overall job was completed on time, within budget, and the quality seems very good. As well, the pricing was very competative.

Martin from rightway is vary reasonable with pricing and very easy to deal with, completed my house in toronto last year with in time and budget, taking extra time to clean up.

Rightway Roofing replaced my roof in August 2008. Several shingles blew off in a wind storm 8 years later (May 2011). Fences etc also blew down in the neighborhood. Rightway Roofing came and fixed my roof free of change within 48 hours. Very Impressed with the service and warranty upheld!!!!

Last year we needed a complete roof replacement. We had several companies bid and chose Rightway Roofing because they were local, well priced and seemed knowledgeable without trying to upsell.
They were respectful, hardworking and tidy. The job finished within the specified timeframe and to our satisfaction. The new roof sure has been tested this past year and we've had no problems. I'd have no hesitation in recommending them.

Shortly after Rightway did our roof, we had a strong rain and discovered all along one wall was leaking. We called and left a message and they promptly returned the call and arrived within a day or two to fix it. We thought everything was fixed and cintinued with indoor renovatons. Fast forward about 8 months later, we get another heavy rain and once again the roof is leaking along the same wall - our drywall is ruined and we are etting some nasty water stains on our oak ceiling. Although I appreciate that they return calls and are upholding their workmanship warranty by showing up to fix the issue, bottom line is that the work was not done properly (twice so far...) and it is destroying renovations that we have put a good chunk of money in to.

Rightway did a fine job on our roof. Their quote was competitive and the job done well. There were some typical timing issues one would expect from contractors, especially those affected by weather. However, Martyn replied to calls to his cell phone immediately every single time. Overall, we're happy we were given Martyn's name for our roof.