Consumers Choice Home Improvements

Formerly Consumers Choice
Windows & Doors Installation & Service
Toronto ON M1X 1B7
Write a Review
Write a Review

Recommended Professionals

90%(2 reviews)
71%(11 reviews)
95%(53 reviews)
90%(2 reviews)
71%(11 reviews)
95%(53 reviews)
HomeStars
Windows & Doors Installation & Service
Consumers Choice Home Improvements
Star Score
Learn more about how StarScore uses a complex algorithm which considers a company's review ratings, responsiveness, reputation, and recency.

70%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Indicates how well a pro reacts to reviews and review-related interactions with Homeowners.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Consumers Choice Home Improvements

Average customer rating:
9 10 (854 reviews)

Sort by

Stella in Pickering
Stella in Pickering
1 review Ajax, ON
10/10

windows, patio door and entrance door

We are the original owners of a 35 year old house in Pickering and thought it would be a good idea to have an energy audit done while we are eligible to receive Government Energy Grants and Tax Credits up to $5,000.00. So we called Consumers Choice as they seemed to be, from their flyer advertisement, the most knowledgeable in the industry. Our representative Danny was friendly and well-informed about the grants and how we can save money. His presentation was clear and educational and offered us the reassurance we needed to sign a contract with him. We had 8 windows, a patio door and an entrance door replaced. Our installation was done in the time frame Danny mentioned and we started to notice the difference immediately. We would not hesitate to have Consumers Choice install additional windows and doors and have recommended them to many others.

Approximate cost of services:
$10,000.00
Was this review helpful?
Muriel in Scarborough
Muriel in Scarborough
1 review Scarborough, ON
10/10

New windows and door

What a great experience dealing with this company. From the salesman right through to the installing - they were great.
We now have no drafts or leaks in our windows and our doors are absolutely breath-taking!
It was absolutely worth every penny! (and more!!)

This is the company you have got to use.
Thanks to all for my new house!

Approximate cost of services:
$21,000.00
Was this review helpful?
DW in Scarborough
DW in Scarborough
2 reviews Scarborough, ON
10/10

Windows & Doors

When it came time to change our windows and doors, we were at a loss as to who to hire. Then a family friend mentioned that they had their windows done by Consumer's Choice. Even with their recommendation, we were still hesitant. But it was not long after their sales rep Alan stepped into our home that all our fears went away. Alan went through his presentation and answered our questions with such ease, that we were confident we were making a wise choice in hiring Consumer's Choice. Our confidence grew when we meet Brendan and spoke with their knowledgeable office staff. On the day of installation, we watched Dennis and Frank transform our somewhat dated modest home into a showplace. We couldn't be more happy with our experience with Consumer's Choice and the workmanship received. Thank you so much.

Approximate cost of services:
$5,000.00
Was this review helpful?
Natasha & Steve in Richmond Hill
Natasha & Steve in Richmond Hill
1 review Toronto, ON
10/10

Windows

A couple of months ago my husband and I had a Sales Rep from Consumer's Choice come into our home for an estimate on our windows. The sales rep conducted a smooth presentation and left not only a variety of brochures, but also a good impression. For this reason, Steve and I decided to go with Consumer's Choice.

The contract was originally written so that once the windows were installed, my husband and I would pay cash. However, two weeks into signing the contract, there was a family emergency which required some financial assistance on our part. Steve and I were concerned that we would not be able to pay for the windows, but because we really wanted to go ahead with order, we contacted Consumer's Choice at their head office to come up with a solution. We spoke with a lady in the customer care department and from there it was arranged to have this contract changed to finance.

I was pleasantly surprised at how quickly the staff at Consumer's Choice helped us with this obstacle. Shortly after this, our windows were installed. Steve and I are pleased with the work and have been recommending our neighbours to Consumer's Choice. With some excellent customer service, we now have new windows which we can pay off after one year. I am truly impressed with both products and all members of staff who we've dealt with at Consumer's Choice. Thanks for all your help!

Approximate cost of services:
$4,500.00
Was this review helpful?
marion in greenwood
marion in greenwood
1 review Pickering, ON
10/10

insulation and siding

I needed a small extension to my house insulated on the outside and to have siding installed. Shawn did an exceptional job and worked meticulously,making sure every detail was done to my satisfaction. He knows his job and takes pride in his work. A job well done! Jeff worked along with Shawn, and did an excellent job also. A great team!

Approximate cost of services:
$3,800.00
1 of 1 people found this review helpful.
Was this review helpful?
giselle-markham
giselle-markham
2 reviews Markham, ON
10/10

windows

A big thank you to Consumers Choice for a job well done. Neighbors are constantly telling me ow great my new bay window looks and asking who installed it. We ave recommended you to a number of our friends, family members and neighbors. Your hard work and pride definitely comes throug in your products.

Approximate cost of services:
$5,400.00
Was this review helpful?
Anne Halverson
Anne Halverson
1 review Toronto, ON
10/10

replacement of windows and front door

Consumer's Choice replaced all of our windows and the front door to our house. We are very satisfied the quality of the workmanship and the quality of the products we received. We would highly recommend them to anyone looking to replace their windows.

Approximate cost of services:
$15,000.00
Was this review helpful?
Michelle from Scarborough
Michelle from Scarborough
2 reviews Toronto, ON
10/10

Window installation

If you're looking to have your windows installed, consider using Consumer's Choice. The customer service was excellent and I didn't feel pressured to use them. Unlike companies like Sears, I felt at ease with the customer representative when I was given an estimate. The project itself was on schedule and the finished product was well appreciated. The neighbours even noticed how classy the windows are.

Approximate cost of services:
$10,000.00
Was this review helpful?
Bernie in East York
Bernie in East York
1 review East York, ON
2/10

install new door

We had some work done by this company several years ago. We had a door installed in the front of our house. The door was installed by their workers very good job done by the workers. My problem with this company is we called them repeatedly to fix the door sweep which had ripped shortly after the job was completed. They never came to fix it to this day .

Approximate cost of services:
$2,000.00
2 of 2 people found this review helpful.
Was this review helpful?
Company Response

Please find our response to the above complaint.

We have no record of a service request regarding a door sweep. Door sweeps are warranted by the manufacturer for 1 year, however, they do fall under the category of a ‘wear and tear’ item (much like automobile windshield wipers).

In any event, we would have notified the manufacturer that a service call was required if we had been advised by the customer.

There is, however, no record of any outstanding manufacturing service regarding door sweeps.

If the customer would kindly contact our service department, we would be pleased to conduct a thorough investigation. Unfortunately, we have no way, currently, to confirm if this complaint, in fact, comes from one of our customers.

Sab Cipro
Installations Manager

DW in Scarborough
DW in Scarborough
2 reviews Scarborough, ON
10/10

Windows & doors

Wow is the best way to describe the experience I had with Consumers Choice. After speaking to a few people in my neighbourhood that had doors replaced and heard some of the horror stories, I became nervous and apprehensive about which company's I would request quotes from. My short list of companies quickly narrowed itself down to Consumers Choice after a fantastic sales presentation from the sales rep Alan. I have nothing but praise for this company as my experience from beginning to end was painless and the end product is remarkable. Thank you to my sales rep, installers and office staff that made this experience a breeze.

Approximate cost of services:
$5,000.00
Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Consumers Choice Home Improvements

Categories: Windows & Doors, Siding, Shutters & Blinds, Windows, Doors, Shutters and Blinds, Siding. Our customers are our best sales people and our business is built on your recommendations, therefore your satisfaction is our primary goal. Consumer's Choice Home Improvements follows a "High Volume, Low Mark Up Policy", that means ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Windows & Doors Installation & Service pros in Vaughan?