1 review Toronto, ON Joined 2009/09/23

10/10

Plumbing review in Toronto

09/23/2009

We live in an old house with the many challenges that come with age; leaking roof, leaky pipes, poor insulation, etc.

As relatively new homeowners we don't mind doing most of the work ourselves (google, home depot workshops) but there comes a time when it's certainly best to call in the professionals. However, finding the right professional for the job can be a bit of a nightmare.

During the summer we noticed a pipe leaking into the foundation wall running from the basement to a facet on the outside of the house. The facet fed into the garden hose. It seems that the previous owner neglected to drain and open the valve during the winter and the expanding ice split the pipe.

Please understand, at first it really didn't seem like a big deal, more of a mess than anything else. Until one day, without knowing the degree to which the pipe was damaged, I turned on the water to soak the plants and streams of liquid began pouring into the basement from seams in the brick around the electrical panel....yikes!

So we called one plumbing contractor who seemed disinterested in fully investigating the entire situation and quoted $300. We called a second contractor, who arrived at our house looking tired and seemed not to have bathed in a week. We weren't worried about getting a quote from this person. And then finally we called Robert from Mr. Rooter - GTA.

From the moment Robert arrived he made us feel relaxed by taking the time to explain and educate. And as a entreprenuer myself, I really appreciated the time that he spent evaluating our needs.

Robert walked us through the technical process, carefully explained the invoicing procedures, and helped us manage costs before agreeing to a final expenditure. Now understand, Robert was by no means the most inexpensive. As a matter of fact his services were the most expensive. But the quality of service and work that he put into what seemed like a simple plumbing job was worth every cent. Let me tell you why.....

Often in old houses, previous owners don't think to do job properly the first time for reasons of cost, time constraints, etc. Most jobs related to old houses generally seem to short-sighted as well. What Robert though was going to be a simple job of changing pipes turned into hour upon hour upon hour of trying to correct errors that someone else had sealed into our concrete foundation wall.

What impressed me most was his willingness to complete the job, and probably at great expense to himself.

A work ethic like Roberts are difficult to come by. I say this much; if you've got a plumbing issue with your old Toronto house and you want no bullshit result...call this guy.

Job Price

Approximate cost of services:: $1,200.00

Was this review helpful?

Company Response: Thank you Peter and Andrea, we are glad that you could see the value and benefits of choosing Mr. Rooter Plumbing. We are not ordinary plumbers and aim at providing service that is above and beyond expectations. We're are glad that you are happy with the results after having Robert to your home.

More about Mr. Rooter Plumbing of GTA

PAYMENT PLANS AVAILABLE!!
- No Payments, No Interest for 3 Months, with affordable monthly deferred payment plans Available!

Family Owned and Operated. Local Company Built on 50+ Years of Plumbing Experience. All of our locations are equipped with the resources, knowledge, technology, and expertise that Mr. Rooter Plumbing has perfected in our nearly five decades of service. Since 1970, we have built a reputation for excellence, honesty, and commitment to our craft. Each location cares about maintaining the Mr. Rooter Plumbing reputation and expectations. Get a licensed, insured, and trained plumber on the job from our locally owned and operated company!

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain services and products.

Mr. Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98

Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High-Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers, and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, and works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drains service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:
1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights, and holidays. We believe that providing quality service at reasonable flat-rate prices gives Toronto homeowners the confidence they need to make the right choice.
2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.
3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention, and septic system needs. We are fully licensed, insured, and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair), and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property, and your possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high-pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

We're social here:
https://www.facebook.com/Mr.RooterToronto
https://www.linkedin.com/company/mr-rooter-plumbing-of-toronto

CATEGORIES: Plumbing, Drain Services, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and Water Filtration & Purification
PRODUCTS: Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS: Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES: Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE: https://www.mrrooter.ca/toronto/

YEAR ESTABLISHED: 1988
NUMBER OF EMPLOYEES: 55
RETURN POLICY: If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD: Visa, MasterCard, American Express, Cheque,Cash
LICENSES: Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS: BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE: Yes
DIPLOMAS: Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION: Yes
PROJECT MINIMUM: No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED: Yes
PROJECT RATE: We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT: Yes
WARRANTY TERMS: ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

Write a Review

Average customer rating:
9.4 10 (1831 reviews)

Andrew in East York

3 reviews East York, ON Joined 2009/09/27

Drainage Mystery

East York

09/27/2009

Typical Toronto plumbing story - old house, basement bathroom addition was done by a previous owner who wasn't a plumber. We have water draining slowly when we run a basement faucet and it seems to be backing up in the basement shower drain. Long story short, Keith snakes the drain, finds no blockage, and figures out that the sink and shower were not properly vented - which causes the delayed draining. This was a relief because my fear was that it was a blockage under the foundation of the house, which would have been an expensive fix. Keith was very thorough in determining the source of the problem and explained things well.

Approximate cost of services:: $200.00

Company Response: We're glad that you appreciated the level of service Keith offered you and acknowledged Keith and Mr. Rooter Plumbing in this review. Please don't hesitate to contact Mr. Rooter Plumbing for your future plumbing or drain needs.

Andrew

6 reviews Toronto, ON Joined 2009/09/25

8/10

Leak

09/25/2009

We had a troubling leak from my apartment to the one downstairs. It seemed impossible to figure out how it had happened and where the problem was. We thought the floor would have to be broken open, but Robert eventually tracked down the problem to a simple blocked drain. And we very much appreciated Derek, Mr. Rooter himself, dropping by to make sure the diagnosis was correct.

Approximate cost of services:: $600.00

Company Response: It was a pleasure for Derek to be welcomed into your home and we are greateful that you chose Mr. Rooter Plumbing. Robert is a fine plumber and we are we are happy to have him as part of our team.

Robyn in North York

1 review North York, ON Joined 2009/09/24

Plumbing repair

Plumbing review in North York

09/24/2009

Robert from Mr. Rooter came to unclog our bathtub and he did it in under 5 minutes! He was very friendly and efficient. The price was reasonable and he was very professional.
Thanks Mr. Rooter!

Approximate cost of services:: $220.00

Company Response: Mr. Rooter Plumbing and Robert would like to say thank you. We appreciate your business and you taking the time to share your Mr. Rooter Experience with the Homestars audience.

City Place

1 review , Joined 2009/09/23

Bathroom Plumbing

Plumbing review in

This was our first expereince using a plumber. The fact that they offered a free estimate before providing the service was a bonus. When we called we were told we would receive a call within 15 min and then an additional call within an hour for the time when they would arrive. We recevied both calls within the specified times so we were off to a great start.
Once the technician arrived he reviewed the area and provided us with the information on the problem. He provided a quote that was accurate and was out the door to get the part so that we could get a hot shower. WIthin a couple of hours our hot water was restored and all issues addressed. He even provided us with the business card of the company that provided the part and gave his recommendations for further purchases of plumbing hardward.

The experience overall was fantastic and I would highly recommend them to anyone.

Approximate cost of services:: $400.00

Company Response: Thank you City Place, we'd love it if you recommended Mr. Rooter Plumbing to your friends and family. We prefer to accurately diagnose and price the work our customers need and that's why we come out to your home to assess your problem.

Krista in Brampton

1 review Brampton, ON Joined 2009/09/23

Drain snaked out as well as estimate on another service

Drain Services review in Brampton

I called Mr. Rooter and they sent out a technician within the hour. Ziggy responded to my call and was very polite, prompt, courteous and knowledgeable. Not only did he do his job (and quickly) he explained what had happened to cause my problem and made suggestions on how to permanently fix my problem. He's a great asset to this company.

Approximate cost of services:: $300.00

Company Response

Toni in North York

Replaced bathroom faucet

I wanted to replace a bathroom faucet within a week. I really didn't think it would be possible, but I called Mr. Rooter and they had someone there that day to give me an estimate. The next day I bought a new faucet and called them. They were able to get me an appointment the next day. John showed up on time and replaced it. This all happened within 3 days!!! Amazing!! Call them!

Company Response: Thank you Toni for your great review of John and Mr. Rooter Plumbing. We do try to be quick as a wink when providing service to our customers, we know how much they value their time. We hope you call us if you require any plumbing or drain work in the future.

2 reviews North York, ON Joined 2009/09/23

Main drain power flush

Drain Services review in North York

Our main sewer line backed up due to grease. Mike R showed up Tuesday day night, cameraed drain and found heavy grease build up. He recommended a powerflush to clear grease away. Wednesday morning mike and Keith showed up at 9:00am on the dot to perform the powerflush. I was also impressed that the owner showed up aswell. Thanks guys for an excellent job.

Approximate cost of services:: $1,800.00

Company Response: You're welcome Century 21. It was our pleasure to come out and serve you. We at Mr. Rooter Plumbing value our customer's time and try to be punctual and efficient.

Susan - Scarborough

1 review Scarborough, ON Joined 2009/09/22

Shut-off valve replacement

Plumbing review in Scarborough

09/22/2009

The service was excellent from the moment I called to the final handshake at the door.John D was friendly, courteous, and proffesional.I will definitely use their services again. Many thanks for an excellent job!

Company Response: Thank you Susan it was our pleasure. We are happy to hear that John left you with such a favourable opinion of our technicians and Mr. Rooter Plumbing. We look forward to assisting you with any future plumbing or drain needs you encounter.

Rudy in Brampton

1 review Brampton, ON Joined 2009/09/22

Bathroom Vanity Sink Back up

Kitchen & Bathroom - Cabinets & Design review in Brampton

Chris the plumber was professional in diagnosing the problem. Straight up with the issue and price. Worked until the job was done and explained what was required to fix our problem. Kept us well informed throughout the process. AND cleaned up after the job was done.

Approximate cost of services:: $300.00
Any advice to offer fellow homeowners facing a similar project?: If you have an older house it may be wise to by into the Mr . Rooter Advantage Plan. I received an immediate saving of $28.72.

Company Response: Thank you Rudy for posting this review of Mr. Rooter plumbing and our technician Chris. We appreciate it when our customer's take time out of their schedules to provide us with feedback, we do value your opinion and your business. Thank you for choosing Mr. Rooter Plumbing.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Mr. Rooter Plumbing of GTA

Reviews for Mr. Rooter Plumbing of GTA

Sort by

More about Mr. Rooter Plumbing of GTA