1 review Toronto, ON Joined 2009/10/09

10/10

Plumbing review in Toronto

10/09/2009

Whenever you flushed one of our house's three 40 year old toilets, the household pipes vibrated very loudly - the noise sounded like a foghorn. We called Mr. Rooter and Rick came to investigate. Murphy's Law being what it is, when he arrived, we could not get the noise to happen. So we couldn't tell for sure which toilet was causing the problem. We tried and tried, but no luck. So Rick told us to wait and see if it happened again, and if it did, call Mr. Rooter back and ask for him. He lives in Scarborough and said he would be available to come and fix the problem on almost any weekday evening.

Sure enough, the next week ... we had the foghorn back. Mr. Rooter had called us for a follow up, so we called back and requested Rick. He was here in less than 30 minutes and he fixed the proper toilet perfectly. Rick is friendly, courteous and he gave us "no pressure" to make a decision - we could have decided to replace the flushing mechanism in all 3 toilets, but he advised us to wait until we could be more certain about which toilet was causing the problem.

We were very impressed by the prompt and courteous service, and also by the fact that we didn't get charged for the first visit. The pricing was all set out in a catalogue of services that he carried with him and it was easy to understand, so we knew what to expect and were given a firm quotation to fix the problem.

Should one of the other 2 toilets also develop the same problem, we will not hesitate to call Mr. Rooter again and ask for Rick.

Job Price

Approximate cost of services:: $363.00

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Company Response: Thank you Cathy for posting this review. We hope you do choose us again and we'll be happy to have Rick out to see you. A newer member of the Mr. Rooter team, Rick is quick outgoing and knowledgeable and we're proud to have him with us.

More about Mr. Rooter Plumbing of GTA

PAYMENT PLANS AVAILABLE!!
- No Payments, No Interest for 3 Months, with affordable monthly deferred payment plans Available!

Family Owned and Operated. Local Company Built on 50+ Years of Plumbing Experience. All of our locations are equipped with the resources, knowledge, technology, and expertise that Mr. Rooter Plumbing has perfected in our nearly five decades of service. Since 1970, we have built a reputation for excellence, honesty, and commitment to our craft. Each location cares about maintaining the Mr. Rooter Plumbing reputation and expectations. Get a licensed, insured, and trained plumber on the job from our locally owned and operated company!

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain services and products.

Mr. Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98

Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High-Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers, and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, and works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drains service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:
1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights, and holidays. We believe that providing quality service at reasonable flat-rate prices gives Toronto homeowners the confidence they need to make the right choice.
2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.
3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention, and septic system needs. We are fully licensed, insured, and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair), and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property, and your possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high-pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

We're social here:
https://www.facebook.com/Mr.RooterToronto
https://www.linkedin.com/company/mr-rooter-plumbing-of-toronto

CATEGORIES: Plumbing, Drain Services, Drainage Contractors, Septic Tank Cleaning, Repair & Installation, and Water Filtration & Purification
PRODUCTS: Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS: Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES: Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE: https://www.mrrooter.ca/toronto/

YEAR ESTABLISHED: 1988
NUMBER OF EMPLOYEES: 55
RETURN POLICY: If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD: Visa, MasterCard, American Express, Cheque,Cash
LICENSES: Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS: BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE: Yes
DIPLOMAS: Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION: Yes
PROJECT MINIMUM: No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED: Yes
PROJECT RATE: We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT: Yes
WARRANTY TERMS: ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE

Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.

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Average customer rating:
9.4 10 (1837 reviews)

RA in Brampton

2 reviews Brampton, ON Joined 2009/10/09

8/10

Plumbing backup in basement

Plumbing review in Brampton

The toilet from the unsuite on the second floor was backing up into the laundry sink in the basement. Ziggy cleared the clog in the pipe that goes to the sewer and also cleaned out the floor drain in the laundry room. He was very professional and explained what he was doing and why he was doing it. I would not hesitate to call this company again if I had a plumbing problem.

Approximate cost of services:: $300.00

Company Response: Thank you RA. We hope you do choose Mr. Rooter Plumbing if you have future plumbing and/or drain issues. It was our pleasure to have Ziggy go out and rectify your problem.

Mary (Grateful) in Toronto

1 review North York, ON Joined 2009/10/08

Sewer back up cannot locate the clean out valve

Drain Services review in North York

10/08/2009

In the stress of having our sewer back up in our basement and not being able to locate the clean out - and possibly having to rip out the ceramic tiles in my basement - Brian from Mr. Rooter was our night in shining armour. When I saw the red mat at my door and his benevolent looking face reassuring me that he would be able to locate the valve on one tile - I wanted to cry with joy and hug him. What a wonderful pleasant, knowlegable kind spoken man. I cannot tell you how pleased my husband and I were with his service, reassurance and capability. He located the valve, located the blockage at the street line and the city was able to come in and dig (huge hole) to repair it. Thank you, thank you a million times Brian, our world became a better place because you came into it.

Company Response: You're more than welcome Mary. On behalf of Brian and Mr. Rooter Plumbing we are grateful to hear that we've made your world a better place and that you were thrilled with the service we provided.

Frank in Moore Park

1 review Toronto, ON Joined 2009/10/08

Mystery Leak in kitchen

We were at wits end trying to determine the source of a leak. Mr Rooter could not immediately find the source either but left things in a way that would help me determine it. It worked and 2 days later Robert was back to finish the job quickly, efficiently and expertly.
Price seemed very reasonable considering the acrobatics required to reach the problem. I will certainly recommend Mr. Rooter to family and friends.

Approximate cost of services:: $500.00

Company Response: We'd love if you recommended Mr. Rooter to friends and family. Sometimes it takes persistence and patience to get a job done right. We're proud of Robert's efficient and professional service.

Charles110

1 review Brampton, ON Joined 2009/10/07

Install wash basin and taps

10/07/2009

2nd time I used Mr.Rooter and second time a great job was done!
And the bill was even lower than I expected. Each time an issue came up he informed me what the result would look like before he started the next step. So there were no surprises. He came on time and stayed until the job was done.

This time I purchased all the parts I wanted used before he came. There was no problem and this saved some money and time.

Company Response: Thank you Charles. We're glad that we could not only rectify your problem but also save you time and money. We hope you choose us again in the future.

yipbe

3 reviews Toronto, ON Joined 2007/09/10

9/10

Bathroom repair

10/05/2009

Alex was punctual, curteous, knowledgeable, and professional. He explained clearly the issues with our broken faucet and emergency shut off valves, and went above and beyond to salvage our sink. Overall very happy with our experience. Only negative is that he forgot to offer us Air Miles.

Company Response: We apologize for the Air Miles, please contact our office and we will be happy to get those to you. Thank you for taking the time to post this review of Alex and Mr. Rooter Plumbing. We'd appreciate it if you could continue to share your experience with others.

dustin in St Lawrence

1 review Toronto, ON Joined 2009/10/04

plumbing

10/04/2009

I was on my way out of town for an end of summer vacation when I realized my car battery was dead. I was lucky enough to flag down a Mr Rooter service van in front of the building. The tech (Kieth Harkness - thanks so much!) was more than happy to help jump the engine. Big help, he saved the day. If I ever need a plumber these are the guys I'm calling.

Approximate cost of services:: $1.00

Company Response: Thank you Dustin for sharing this great story with us and Homestars. It's a great example of the character that our technicians possess, not just when they enter your home but at all times. We hope you do choose Mr. Rooter Plumbing in the event that you have plumbing or drain problems in the future.

MJ in Rosedale

leak in water pipe that was difficult to detect

Excellent, immediate response on the weekend, excellent service, pleasant knowledgeable service man. The problem was detected quickly and the job was done quickly with no mess.
I will use them again.

Company Response: Thank you MJ, we look forward to you choosing Mr. Rooter Plumbing in the future. We appreciate you taking the time to post this review of Rick and for acknowledging his efficient and knowledgeable service.

Julie in Brampton

1 review Brampton, ON Joined 2009/10/02

Clogged drains and installation of kitchen faucet

10/02/2009

We moved into a previously owned house in July of 2009, by the end of August both the kitchen and bathtub drains were very slow and did not improve by using drain-o. Also, we wanted to replace the kitchen faucet and at one time thought we might be able to do-it-yourself but to be honest we don't know what we're doing. We called Mr. Rooter when the kitchen sink was so bad that it took an hour for a sinkful of water to go down. Our technician, Alex, showed up within a few hours of us calling dispach (on time) and he did all the work that was needed, completely removing the pipes under the sink and finding about 10 plastic drinking straws in there (thanks to the previous owner). While he was working, he found a tiny crack in one of the pipes (p trap), which he pointed out to us, then replaced for no charge, which was pretty nice. All the work was done very cleanly, and professionally.

Approximate cost of services:: $650.00
Any advice to offer fellow homeowners facing a similar project?: If you think that you might have more than one job for them, just do it all at once that way they charge you much less then you would pay for multiple visits.

Company Response: On behalf of Alex and Mr. Rooter Plumbing, we'd like to say you're welcome Julie. You should expect nothing less than timely, efficient service but we understand these days the customer doesn't always receive that. We're glad you chose Mr. Rooter Plumbing and now know where to turn for service you can depend on.

Susan in North Toronto

1 review Toronto, ON Joined 2009/09/30

plumbing service

09/30/2009

I contracted with Mr. Rooter a few years ago and have renewed every year as their service has been excellent. Their technicians are very professional, show up when they say they will, and without exception, have solved any plumbing problem we have had--and there have been many in this 70 year old house. Brian Pellett exemplifies the level of service we have come to expect from Mr. Rooter- very knowledgable, polite, and an excellent plumbing diagnostician. Thank-you!

Approximate cost of services:: $100.00

Company Response: Thank you Susan for continuing to make Mr. Rooter Plumbing your choice for plumbing services. We're happy that you have had great experiences with our plumbers, and we appreciate you recognizing Brian for his knowledgeable, polite service.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

Mr. Rooter Plumbing of GTA

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