Mr Rooter Plumbing

Plumbing
Newmarket ON L3Y 2B1
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Plumbing
Mr Rooter Plumbing
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93%

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Reviews by rating (past 12 months)
Best of Award '22 winner 13 timesBest of Award '22winner 13 times

Reviews for Mr Rooter Plumbing

Average customer rating:
9.4 10 (1794 reviews)

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C. Harvey from Toronto
C. Harvey from Toronto
6 reviews Whitby, ON
10/10

Several tasks all well done

Friendly technician, on time, job well done etc, can't complain

He changed a valve, added a utility sink to the garage, connected the fridge water line and added a tap outside for a garden hose

Approximate cost of services:
$2,600.00
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Eric
Eric
0 reviews Mississauga, ON
8/10

Leaking shower

Leaking pipes behind the wall. Water came through the ceiling in the dinning room. They had to cut a hole in the drywall and solder the pipe.

Approximate cost of services:
$850.00
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Private User
Private User
Private User reviews Toronto, ON
10/10

Drain Repair

I called Mr Rooter to investigate a slow-draining toilet. It turned out that the toilet had been installed poorly by previous home owners and there was an entirely separate larger problem in the house sewer system.

The investigation and quote process was thorough and detailed and the technician took the time to find out what the problem was, when other plumbers in the past had just snaked the drain and assumed the problem was resolved.

They ended up replacing the water line and the entire basement drain system.

After the work, when there was a problem discovered, the company came quickly the same day and fixed the issue and repaired the additional damage caused by the repair.

Approximate cost of services:
$20,000.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Brampton, ON
2/10

Prices are notorious

Ziggy detected when he was here in Jan, 2020) this was done on June 29, 2020 . $616.00. Jan 2022 we needed a diverter spout installed on our bathtub in our ensuite bathroom . We purchased the diverter spout for less than $50.00 , cost to install $360.00??. We had a toilet installed today, which we purchased on our own for $189.00, and yes you had to supply a shut off valve which may have cost $35.00 or so and it cost us $429.00 to get it installed?? So we now have a $700 toilet in our powder room. Sorry, but we will not be using Mr. Rooter again . Your pricing which your employed plumbers have to abide by and use are notorious. If in future, we need plumbing work done, we will source out local plumbers in our area.

Approximate cost of services:
$2,000.00
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Company Response

Hello,

We want to thank you for having been a customer and for your wonderful comments on Ziggy. Our pricing is by the job not by the hour. This is why we need the technician onsite to provide an estimate. These estimates are free Monday to Friday 9 am until 5 pm. This allows you to choose if you wish to go ahead with the work. We are disappointed to hear that you would not use us in the future despite the phenomenal service provided by Ziggy.

Victor
Victor
4 reviews Toronto, ON
10/10

Reinstall main drain pipe (after sewage backup)

Omid (project manager) and Andre and his crew did an excellent job redoing the sloppy job of the previous plumber to reinstall the main drain pipe in the basement which had an incorrect slope and other code violations (eventually resulting in sewage backup and flooding). The team walked me through every step of the process, were on time and took time to show and explain what is happening. Mr. Rooter is the only plumbing company I trust and would not hesitate to re-hire the same crew. Thank you Omid, Andre and team for the great job!

Approximate cost of services:
$26,000.00
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Company Response

Hello,

Thank you for taking the time to leave a review for Mr. Rooter Plumbing. It is always great to hear that Omid was able to provide excellent service to address and resolve your drain pipe issue.

Thank you for choosing Mr. Rooter Plumbing and have a great day!

Natasha in Toronto
Natasha in Toronto
1 review Toronto, ON
0/10

Horrible Service-Condo leaky kitchen faucet

Horrible service! Arranged for a plumber to come to my unit to see my tenant for a leaky kitchen faucet. Plumber barely said two words to the tenant, inspected for less than 5 second, and said my entire kitchen faucet needs replacing. Called me and told me he was leaving an estimate with my tenant and then just walked out her door, saying we all need to find a new company? Complete waste of time, phony company. Not sure if they realize people take time off work and school for these service calls. Was also extremely rude and short on the phone. WOULD NOT RECOMMEND

Approximate cost of services:
$100.00
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Private User
Private User
Private User reviews Richmond Hill, ON
0/10

Basement drain fix

Plumber came to fix the basement drain issue and he had to remove the toilet to inspect the pipe. He ended up not fixing the main issue, and on top of that, when he put the toilet back on, he RE-USED the old wax LOL. and now the water is leaking from the base of the toilet. one more problem for me thanks to unprofessional plumber who was too cheap. for less than 30 min work, charged $400, and quoted $6K to come back and fix the problem. Over priced company with terrible customer service.

Approximate cost of services:
$400.00
1 of 1 people found this review helpful.
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derekrsullivan in Toronto, Ontario
derekrsullivan in Toronto, Ontario
0 reviews Toronto, ON
2/10

Toilet Flushes Slowly

I called Mr. Rooter (do NOT confuse them with the other company with a similar name) to fix a toilet that was flushing slowly. It took several flushes to clear the toilet. Mr. Rooter came out and assessed the situation for themselves. They replaced the FILL VALVE. They "tested" for leaks - found none and charged me $240. My problem is that the FILL VALVE did not correct the slow draining/flushing of the toilet. It is hilarious that he did not test if the toilet actually flushed! For a 15 minute fix and a $10 part they charged me $240. I had to call in a second plumber who actually laughed at the work they did. They overcharged me and didn't even fix the toilet. Avoid this company at all costs.

Approximate cost of services:
$240.00
1 of 1 people found this review helpful.
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Private User
Private User
Private User reviews Toronto, ON
10/10

Bathroom Plumbing

Wondy was very friendly and professional. He not only handled the installation of our new toilet well, but educated us on proper maintenance. He ran various tests to ensure there were no leaks under our sink and came prepared to clean up after his installation. He left no garbage and overall the experience was very positive. Would recommend.

Approximate cost of services:
$835.00
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Company Response

Hello,

Thank you for taking the time to leave a review for Mr. Rooter Plumbing. It is always great to hear that we were able to provide excellent service to address and resolve your drain pipe issue.

Thank you for choosing Mr. Rooter Plumbing and have a great day!

a
a
1 review Toronto, ON
0/10

Camera overcharge

I wouldn't use this company again all they did was camera and not offer any fixes also spent alot of time just doing just that. Also refused to snake. Could have rented and done better basically the same thing for cheaper and would have solved my own problem

Approximate cost of services:
$400.00
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The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Rooter Plumbing

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain service and products.

Mr Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98


Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drain service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:

1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights and holidays. We believe that providing quality service at reasonable flat-rate prices give Toronto homeowners the confidence they need to make the right choice.

2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.

3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention and septic system needs. We are fully licensed, insured and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair) and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property and possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

We're social here:
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https://www.facebook.com/Mr.RooterToronto
https://twitter.com/MrRooterToronto
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CATEGORIES
Plumbing
PRODUCTS
Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES
Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS
Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES
Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE
https://www.mrrooter.ca/toronto/
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
55
RETURN POLICY
If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque,Cash
LICENSES
Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS
BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED
Yes
PROJECT RATE
We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT
Yes
WARRANTY TERMS
ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE
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