Mr Rooter Plumbing

Drain Services
Newmarket ON L3Y 2B1
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Drain Services
Mr Rooter Plumbing
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92%

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Best of 2019 winner 12 timesBest of 2019winner 12 times

Reviews for Mr Rooter Plumbing

Average customer rating:
9.5 10 (1729 reviews)

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Dan S in Toronto
Dan S in Toronto
12 reviews Toronto, ON
8/10

Replaced Main Shut off Valve in home

Needed to replace my main shut off valve. Mr. Rooter was terrific at clearing a window of time for a technician to come out because the city shut off time window is within 4 hours... Once the city came out and turned off supply feed, I was able to call Mr. Rooter and they had someone out within the hour. Technician was friendly, fast and did a nice job... no problems. My only hesitation for 5 stars is that my invoice is very vague, no labour/parts breakdown just one "replace water shut off valve" and I notice that others in the Mr. Rooter reviews have had the same job completed at a lower price.

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Company Response

Hello Dan and thank you for posting this review for Mr Rooter Plumbing and our technician Rob.We are pleased to read that were happy with the level of service you received.
Our flat rate method of pricing is set up to ensure that all of our clients are charged the same amount for any particular service. We would be happy to speak with you regarding your price related comments to see why you feel this job may have been done for others at a lower cost. Please contact our office and request to speak with someone within our management team.Thank you for choosing Mr Rooter Plumbing, we do appreciate your business.

Private User
Private User
Private User reviews Toronto, ON
10/10

Thanks Brian M

Cleared & cleaned old toilet . .. thanks for the look and information to upgrade unit. . . grateful to have a pro take a look . . . many thanks to Brian M - - - - Dave C Toronto

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Company Response

Hello Dave and thank you for posting this review for Mr Rooter Plumbing and our technician Brian. We are pleased to read about the informative and professional service that you received. Thank you for choosing Mr Rooter and have a great day!

James in Toronto
James in Toronto
1 review Whitby, ON
10/10

Toilet replacement

If you want fast friendly service. Definitely call mr rooter and ask for Brian. Very friendly and knows his stuff. I would definitely call mr rooter again. First class service

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Company Response

Hello James and thank you for posting this review for Mr Rooter Plumbing and our technician Brian. We are so pleased to read about the fast, friendly and efficient service that you received! It is this customer focus that allows us to maximize our customer loyalty. We thank you for choosing Mr Rooter and have a great day!

Carol in North York
Carol in North York
21 reviews Toronto, ON
10/10

Sump Pump repair

Waqas has done several jobs for us and has always been very good, repaired the problem quickly and when he's done, it works! He's always been willing to talk about projects and make suggestions. This time, I was worried about our 10-year-old sump pump and whether the pump would be able to handle what I thought would be a huge melt after our very cold and snowy winter. So when he was here last time, I asked him to check it and he told us it was working but getting old and the floater was slow. We talked about it and he explained the options, but didn't try to steer me on what to buy.In the end, he replaced the pump and aded a backup battery and I feel very relieved. I recommend him highly!! If Mr. Rooter has other plumbers of the same high quality, I think they'd be a good bet to check out first.

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Company Response

Hello Carol and thank you for posting this review for Mr Rooter Plumbing and our technician Waqas. It is our pleasure to read about the wonderful, professional and informative service that you received and deserve! It is this customer focus that allows us to maximize our customer loyalty! We appreciate that you would recommend our services to others and that you would put us first! Thank you for choosing Mr Rooter and have a great day!

Susanne from Toronto
Susanne from Toronto
2 reviews Toronto, ON
10/10

Toilet Issues

Bruce did a great job explaining the issue and he fixed it quickly and efficiently. It was a great experience all around and I wouldn't hesitate to call Mr. Rooter back for any future plumbing needs.

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Company Response

Hello Susanne and thank you for posting this review for Mr Rooter Plumbing and our technician Bruce. We are so pleased to hear about the professional and efficient service that you received in a timely manner! We look forward to servicing your plumbing/drain needs in the future and we thank you for choosing Mr Rooter! Have a great day!

Liz wilson in North York
Liz wilson in North York
1 review Toronto, ON
10/10

Drain services

We just had excavation work completed to remove and replace faulty basement drain system, some of it original to our 1920’s house. Their drain specialist, Travis, and his crew (Mr Rooter North York) were excellent; organized, knowledgeable and experienced. Got in fast, work was completed promptly with minimum of disruption. The clean-up was as thorough as the rest of their work. A job well done and would highly recommend them to any one.

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Company Response

Hello Liz and thank you for posting this review for Mr Rooter Plumbing and our technician Travis and crew!It is great to read about the "above the line" service that you received. We take pride in treating our customers like we would like to be treated and are glad to see that you experienced that with our service as well! We appreciate that you would recommend us to others as well! Thank you for choosing Mr Rooter and have a great day!

Private User
Private User
Private User reviews Toronto, ON
10/10

Frozen sump pipe

My sump pump would not drain water or turn off. Robert C. and Jesse diagnosed a frozen pipe that was was made possible by an odd initial installation of the pipe. They trouble shot the problem, removed and replaced the frozen portion while fixing the unnecessary bend in the line. Both were friendly, professional, clean and thorough, and, I might add, were not condescending, or sexist. They explained things clearly when I asked them to. (Hint to other companies: make sure your staff do not hate women before you hire them and make sure they do not begrudge questions!)

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Company Response

Hello Valued Customer and thank you for posting this review for Mr Rooter Plumbing and our technicians Robert and Jessie. We are very pleased to read about the wonderful, professional and informative service that you received. We do take pride in treating our customers as we would like to be treated and we are happy to know you experienced just that! Thank you for choosing Mr Rooter and have a great day!

TW in York
TW in York
1 review Toronto, ON
10/10

Great service

Our plumber was fantastic. He showed full commitment to the job, was friendly, personable, and knowledgeable. We highly recommend him! We were also impressed with how quickly the company was able to dispatch someone to our home.

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Company Response

Hello TW and thank you for posting this review for Mr Rooter Plumbing. We are so pleased to hear about the wonderful, professional and timely service that you received. It is this "above the line" customer focus that allows us to maximize our customer loyalty. We thank you for choosing Mr Rooter and have a great day!

Chris from Brampton
Chris from Brampton
3 reviews Brampton, ON
3/10

kitchen drain line clogged, over priced!

Service was professional, but the price was too high. My research indicated that the cost of snaking a drain should be between $171 and $391 (Canadian dollars). I paid $481 with tax. They do charge a flat rate for any time of day.

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Company Response

Hello Chris,
Thank you for choosing Mr Rooter recently to assist you with your clogged kitchen drain. We are happy to read that you found our service to be professional.
We have taken the time to review your invoice, as we wanted to ensure that you were charged correctly. In addition to cabling your drain line, our plumber also took time to install a proper access point in the drain line that was not there previously. Our plumber also left you with a drain maintenance product, when used correctly will remove any remaining fats, oils or grease that may be built up inside the drain. We hope this may clarify why the amount charged to you may have been slightly higher than the price range to strictly cable a drain as mentioned in your review. We greatly appreciate your business and encourage you to contact our office should you have any questions or concerns.
Thank you.

Private User
Private User
Private User reviews Toronto, ON
10/10

Tough Kitchen Sink Clogged

I had a clogged in my kitchen sink. I tried to clear it myself with a manual snake. The manual snake went down about 10 feet deep. I repeated this about 5-6 times. But it was still clogged. So I called Mr. Rooter Plumbing and the plumbing technician, Brian came. The kitchen clog was very difficult and tricky but Brian didn't give up. He used his powerful snake thing and it went down the drain 25 feet deep about 8 times and the clog was still there. Finally, he began filling up the sink with water and the water went down. Yeah!!! Brian was friendly and awesome to say the least. Thank you Brian for your efforts and persistence! Much appreciated!!!!

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Company Response

Hello Valued Customer and thank you for posting this review for Mr Rooter Plumbing and our technician Brian. We are so pleased to hear about the professional service you received. We are always looking to the system for correction and proposing all possible solutions if something is not working. It is this customer focus that allows us to maximize our customer loyalty! Thank you for choosing Mr Rooter and have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Rooter Plumbing

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain service and products.

Mr Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98


Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drain service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:

1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights and holidays. We believe that providing quality service at reasonable flat-rate prices give Toronto homeowners the confidence they need to make the right choice.

2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.

3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention and septic system needs. We are fully licensed, insured and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair) and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property and possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

CATEGORIES
Drain Services, Plumbing, Drainage Contractors, and Septic Tank Cleaning, Repair & Installation
PRODUCTS
Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES
Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS
Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES
Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE
https://www.mrrooter.ca/toronto/
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
55
RETURN POLICY
If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque,Cash
LICENSES
Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS
BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED
Yes
PROJECT RATE
We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT
Yes
WARRANTY TERMS
ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE
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