Mr Rooter Plumbing

Drain Services
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92%

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Reviews for Mr Rooter Plumbing

Average customer rating:
9.5 10 (1656 reviews)

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Arlene C in Ajax
Arlene C in Ajax
1 review Ajax, ON
10/10

Repair leaking drains

After installing new counters in kitchen and bathroom, the pipes under both sinks were leaking when we replaced them. I called Mr Rooter. Ron Jackson came right on time. He checked both and told me what the problem was for each. It was different for both. And gave me an estimate. I told him to go ahead with the work. He was polite, respectful of my home and knowledgeable. He fixed both and checked them twice before deciding they were good. I also asked him about another problem we were having in the basement and he called the office and they sent someone within the hour! Was very impressed and would definitely recommend them to anyone having a plumbing problem. Arlene C

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Jay from North York
Jay from North York
5 reviews Toronto, ON
10/10

Replacement of pipe to water main

Our main shutoff valve was leaking. I called Mr. Rooter and they sent Brian M. to take a look. Brian came right away, inspected the leak, and informed me that the shutoff valve we were using was no longer being produced. Long story short, it wasn't a simple remove-and-replace-the-valve procedure -- we had to replace the pipe that runs from the water main to the house so we can replace the shutoff valve.

After we decided to go ahead with the job, Brian and Ihor's crew came within one day and completed the job in 4-5 hours. They cleaned up pretty well after they were done. I think they did a very good job.

Thanks Brian and Ihor!

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Company Response

Hello Jay and thank you for posting this review for Mr Rooter and our technician Brian and Ihor as well! We are so pleased to hear that you received such great and professional service in such a timely manner! We understand the customers'needs in different situations and we are glad to have assisted you during this time. We are glad to hear that you are pleased with everything and that we left the job neat and tidy! Thank you for using Mr Rooter and have a great day!

Christine G. in Old Toronto
Christine G. in Old Toronto
1 review Toronto, ON
10/10

Drain clog clearance

Bruce was knowledge, friendly and efficient. He did a great job! He explained every step clearly and answered all my questions. He showed me the problem and discussed what might cause future issues as well. I definitely recommend his work.

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Company Response

Hello Christine and thank you for posting this review for Mr Rooter and our technician Bruce. It is our pleasure to hear about the wonderful and informative service that you received!It is the great customer focus that allows us to maximize our customer loyalty! We appreciate that you would recommend our services to others. Thank you for choosing Mr Rooter and have a great day!

Tom
Tom
1 review Toronto, ON
10/10

Unclogging kitchen sink and diagnosing sump pump

Bruce is a knowledgeable and easy to talk to technician. He came to our home promptly to help us unclog our kitchen sink while providing us helpful information about possible causes and options for remedy if there are any real issues with the drain pipes. He did an eye inspection and provided a quote for the suggested procedure to fix it. Unclogging it with the snake was smooth and left absolutely no mess to our kitchen. He made sure the draining was happening several times after it was cleared. He gave us a Mr. Rooter solution that will help further clear the pipes... and we did see improvement after 2 days of consecutive use. We will definitely use this solution on a regular basis to keep our pipes cleared all time. On a separate impromtu request to have a look at our sump pump, Bruce did not hesitate and immediately went on to perform a diagnosis to ensure things down there is in working condition. He answered all of my questions regarding backup sump pump options and gave us a quote with the help of his company's tablet. Bruce was very friendly and professional throughout the entire service visit. Thanks, Bruce.

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Company Response

Hello Tom and thank you for posting this review for Mr Rooter and our technician Bruce. We are so pleased to hear about the wonderful service you received! It is great to know that you received the "above the line" service that we stand behind! We can understand and appreciate our customers' needs in every situation and we know that plumbing issues can arise at any time! We are happy to have serviced your plumbing needs and are pleased that you were kept well informed along the way! Prompt and professional service is important for us when we reach out to our customers! Thank you for choosing Mr Rooter and have a great day!

Anuradha in Toronto
Anuradha in Toronto
1 review Toronto, ON
10/10

Water valve replacement

Rick Phillips did an outstanding job at my home. He is extremely knowledgeable and helpful. He went out of his way to make sure that I understood what was involved and very patiently explained the next steps. My family and I are very impressed by the level of technical support provided and explained in lay man terms. Thank you Rick for going over and beyond your call of duty.

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Company Response

Hello Anuradha and thank you for posting this review for Mr Rooter Plumbing and our technician Rick. We are very pleased to hear about the wonderful 'above the line" service that you received. We can understand and appreciate that not everyone knows about plumbing and we glad to hear that you were kept well informed along the way! It is this great customer focus that allows us to maximize our customer loyalty! Thank you for choosing Mr Rooter and have a great day!

10/10

Clogged kitchen drain

Robert Cassels was a great technician. He came the our house promptly and explained the process thoroughly. He completed the job exactly as quoted and was friendly throughout. He was also cleaning up throughout the whole process and after the job was completed. Thanks Robert!!!

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Company Response

Hello and thank you for posting this review for Mr Rooter Plumbing and our technician Robert Cassels. It is our pleasure to know that you received such informative, excellent and clean service! This is a big part of our customer focus and allows us to maximize our customer loyalty! Thank you for choosing Mr Rooter and have a great day!

jordan23 in Newmarket
jordan23 in Newmarket
1 review Newmarket, ON
10/10

Fixed Sewage Pipe

Our sewer line broke and we could not use our water. We called Mr. Rooter. Travis, our plumber took care of the problem. Mr. Rooter redid all the pipes. Now, water and other stuff freely exits our home! It was resolved quickly and professionally!

At the end, our water line was not working. Mr. Rooter came in with three professionals (Travis, Fred, and another gentlemen) to resolve the problem. The condo accidentally had turned off our water. Mr. Rooter went out of their way to solve the problem.

Thanks Mr. Rooter!

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Company Response

Hello Jordan and thank you for posting this review for Mr Rooter Plumbing and our team! We appreciate and understand that every situation is different for each customer. We are so pleased to hear that you received such great service, in a timely manner and our staff went "above and beyond" to ensure that all was resolved! Thank you for choosing Mr Rooter and have a great day!

Andre
Andre
1 review Newmarket, ON
10/10

Bruce from Mr. Rooters Does Great Work!

I had a running toilet that won't stop filling. So I had Bruce Tehrani from Mr Rooters come in to check my toilet's fill valve. It was a great experience from beginning to end. He gave me a 10 minutes heads-up prior to arriving. Once he got here he was very friendly and efficiently diagnosed the problem with my toilet. He was honest and detailed when explaining the work required and why it was required. Within an hour, the work was complete and the results gave me confidence that I can leave my place without having to shut the water supply each time.

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Company Response

Hello Andre and thank you for posting this review for Mr Rooter Plumbing and our technician Bruce. We are very pleased to hear about the great service that your received! We take great pride in responding in a timely fashion and communicating honestly and with purpose. Keeping our customers' informed throughout the process is equally important for our customer focus. We are glad to know that you felt that confidence with our services and we look forward to servicing your plumbing/drains needs in the future. Thank you for choosing Mr Rooter and have a great day!

Val McPhee in Brampton
Val McPhee in Brampton
1 review Brampton, ON
10/10

Brian MacDonald fixed my leaking sink and installed a new fawcett. He was efficient, courteous and made sure I understood what he was doing at every stage of the installation. Would highly recommend the company and Brian to other customers

I had a leaking skitchen sink and the water was running into the basement. I was given a next day appointment and the technician even arrived earlier than planned. He was fast, efficient and very focussed on providing a good service and cutomer experience.

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Company Response

Hello Val and thank you for posting this review for Mr Rooter Plumbing and our technician Brian. We are so pleased to hear about the efficient and timely service that your received. Customer focus is a big part of how we maximize our customer loyalty and are glad you experienced that! We thank you for choosing Mr Rooter and have a great day!

karin.cech in Hawkesbury
karin.cech in Hawkesbury
1 review Whitby, ON
10/10

Emergency Call

Brian MacDonald provided us with a professional, polite, and time efficient customer service. Two thumbs up. I have already recommended Brian to my neighbours. I would call Mr. Rooter at any times.

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Company Response

Hello Karin and thank you for posting this review for Mr Rooter and our technician Brian. It is such a pleasure to hear about the wonderful service you received. We do understand and appreciate our customers' needs in every situation and take pride in treating our customers as we would like to be treated. We are happy to hear that you have already recommended us to others and appreciate that you will continue to use Mr Rooter! Thank you for choosing Mr Rooter and have a great day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Rooter Plumbing

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain service and products.

Mr Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98


Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drain service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:

1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights and holidays. We believe that providing quality service at reasonable flat-rate prices give Toronto homeowners the confidence they need to make the right choice.

2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.

3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention and septic system needs. We are fully licensed, insured and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair) and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property and possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

CATEGORIES
Drain Services, Plumbing, Drainage Contractors, and Septic Tank Cleaning, Repair & Installation
PRODUCTS
Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES
Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS
Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES
Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE
https://www.mrrooter.ca/toronto/
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
55
RETURN POLICY
If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque,Cash
LICENSES
Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS
BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED
Yes
PROJECT RATE
We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT
Yes
WARRANTY TERMS
ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE
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