Mr Rooter Plumbing

Drain Services
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94%

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Reviews by rating (past 12 months)

Reviews for Mr Rooter Plumbing

Average customer rating:
9.5 10 (1638 reviews)

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David in Toronto
David in Toronto
1 review Toronto, ON
10/10

backwater valve install, stack replacement, lead drain replace

Great people performing exemplary work - many thanks to Stephen, Joshua and Roman for updating pipes in an older building - certainly some hard work involved - the can do spirit these folks share means this old house is fully functional again. Mr. Rooter has always been good to the word with us. Thanks !

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Company Response

Hello David and thank you for posting this review for Mr Rooter and our staff! We are pleased to hear that you received such great service, in a timely manner and your house is now your "home" again! We are happy to build that trust you! Thank you for choosing Mr Rooter and have a great day!

Ed
Ed
4 reviews Richmond Hill, ON
10/10

Dependable and Friendly Service! Highly recommended!

Had a complicated issue with the terrace deck above my garage a while back, which had a clogged eaves trough drain (covered / non-visible). Gary was sent over to look at the issue, and used the snake with the camera to look into the drain. Ultimately the camera could not give us any insight into what the problem was. However, he used another snake device, being very careful not to cause any damage to the metal eaves drain system, to see if it could clear the mystery clog. Eventually he was able to fish out a clear plastic bag which had clogged up the entire system! Excellent service, for an unique and complicated issue that wasn't a conventional plumbing/pipe problem! During the whole time, Gary was very courteous, friendly, and really cared about trying to solve my problem (which he did)! Highly recommended! Thank you!

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kelswong in Old Toronto
kelswong in Old Toronto
1 review Toronto, ON
10/10

Toilet removal and installation of a new one

I was having an issue with the flush and drainage of my existing toilet, so Brian M. clear the clog, but then noticed that the toilet was on it's last legs so he recommended a new one. He came the next day and installed the toilet in no time and was very helpful when pointing things out. Very nice and helpful plumber and left a clean area after he was done.

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Company Response

Hello Kelswong and thank you for posting this review for Mr Rooter and our technician Brian. We are pleased to hear that you received such great service in a timely manner and the preventative measures work out for you perfectly! We thank you for choosing Mr Rooter and have a great day!

Blanche Perkins in Toronto
Blanche Perkins in Toronto
2 reviews Toronto, ON
10/10

Brian is the best!

I've been searching for a decent plumber for years with no results. Today I found my guy! Brian M. From Mr. Rooter was friendly, on time and highly knowledgable. Well spoken and very professional. I will be recommending him to all of my friends!
There was a hairline crack in one of the piipes that Brian had installed a couple of days ago and Brian came out immediately to fix it. So we were very pleased with his concern and readiness..

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Company Response

Hello Blanche and thank you for posting this review for Mr Rooter and our technician Brian! It is an absolute pleasure to know that we have gained your trust and that you were pleased with the service that you clearly deserve after such a struggle! We appreciate that you will be recommending our services to others! Thank you for choosing Mr Rooter and have a great day!

Private User
Private User
1 review Toronto, ON
10/10

Toilet Repair

Brian arrived early and knew exactly what the problem was with my running toilet. He fixed it easily and in a timely fashion. He was neat and cleaned up the mess before leaving. I am a very satisfied customer.

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Company Response

Hello and thank you for posting this review for Mr Rooter and our technician Brian! It is great to hear that you received such great service, on time and very neatly done upon completion. It is this customer focus that allows us to maximize our customer loyalty. We thank you for choosing Mr Rooter and have a great day!

Aileen C in Old Toronto
Aileen C in Old Toronto
1 review Toronto, ON
10/10

Toilet and bidet install

Ron Jackson from Mr Rooter did a great job of installing a new toilet and bidet for me. I had a water leak with my previous toilet and Ron quickly assessed the problem and provided two quotes. One for fixing it and one for replacing it. There was no pressure to chose between the quotes. I chose to replace it as I had been considering upgrading my fixture for a while. Ron quickly obtained and installed the new toilet and went through the instruction manual prior to leaving. Thanks Ron for your help today! I have always been happy about the timely, polite and professional service provided by Mr Rooter.

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Company Response

Hello Aileen and thank you for posting this review for Mr Rooter and our technician Ron! We are so pleased to hear about the fast and efficient service that you received! It is great to have the options provided and you make the decision based on your needs.It is great to hear that you were kept well informed throughout the process and we thank you for choosing Mr Rooter! Have a great day!

Laurie in Toronto
Laurie in Toronto
1 review Toronto, ON
9/10

Sewage Pipe replacement

I has a sewage backup in my basement on Thanksgiving day. Robert P came promptly and assessed. The pipes that had to be replaced extended almost the whole length of my house. The work was done quickly and for the cost quoted. Robert answered my many questions, and maintained communication throughout. The reason I did not give 5 stars is due to a rather large hiccup with a City inspector which added to the work, cost, and digging up my garden a second time. All in all I was very pleased with the service of Mr. Rooter.

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Company Response

Hello Laurie and thank you for posting this review for Mr Rooter and our technician Robert P. We are pleased to hear that we were able to service your drain needs in a timely manner and Robert was patient with your questions and keeping you informed along the way! Thank you for choosing Mr Rooter and have a great day!

JS in Newmarket
JS in Newmarket
1 review Newmarket, ON
10/10

kitchen faucet and valves leaking

Bruce T of Mr Rooter came to my house to inspect my leaking kitchen faucet.

He did stellar work in resolving the job, asking all questions and concerns I had.

He is polite and provided superior customer service

I would like him back personally should I have further plumbing issues

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Company Response

Hello JS and thank you for posting this review for Mr Rooter and our technician Bruce! It is great to hear about the service you received and clearly deserve! We put forth our best effort to treat our customers' as we would like to be treated. This is the above the line service that allows us to maximize our customer loyalty! We appreciate that you will continue to use our services! Thank you for choosing Mr Rooter and have a great day!

S chattaway in
S chattaway in
1 review Ajax, ON
10/10

10/10

I will use Mr Rooter again and reccomended to others. Plumbing service from Joshua smythe was 10/10. Mr Rooter were perfect to deal with over telephone. 10/10 for overall service.

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Company Response

Hello S Chattaway and thank you for posting this review for Mr Rooter and our technician Joshua. We are pleased to hear that you were so pleased with our staff from beginning to end! It is this great customer service that each member of our team concentrates on! Thank you for choosing Mr Rooter and have a great day!

Private User
Private User
1 review Pickering, ON
10/10

Rick is the guy you need

We called Mr. Rooter because of massive water damage in our basement due to a burst pipe. Rick was on scene within the hour. It was very early in the morning and the job was labor intensive. Rick worked hard till the end with enthusiasm and relentless positive energy. He took the time to explain the process and what he did to fix the issue. He even caught a few mistake that we had a separate company come in to fix. This was an extremely stressful situation but I feel like if we didn't have Rick we wouldn't have got through it so easily. Thanks Rick and Mr. Rooter

Highly recommend this company!

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Company Response

Hello and thank you for posting this review for Mr Rooter and our technician Rick. It is a pleasure to hear about the wonderful experience you had with our service and this is the customer focus that we have that allows us to maximize our customer loyalty! We put forth our best effort to understand and appreciate the customers' needs in every situation and keep our customer's informed along the way! We appreciate that you would recommend us to others and we thank you for choosing Mr Rooter! Have a wonderful day!

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mr Rooter Plumbing

Every customer's individual needs are important to us at Mr. Rooter. Our focus is to provide a quality combination of plumbing and drain service and products.

Mr Rooter Plumbing COMPANY HELD LICENSES: TORONTO MASTER: P1735 TORONTO CONTRACTOR: T94-0239829 BRAMPTON MASTER: P1735 BRAMPTON CONTRACTOR: W99MP0386 98


Our Services include: Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing Toronto arrives on time, consults with you, works rapidly and efficiently while respecting your Toronto home. Our courteous Toronto plumbing professionals don’t leave a mess for you to clean up. Your plumbing emergency repairs are done right for you the first time! It’s all part of our customer service-focused philosophy. Mr. Rooter Plumbing Toronto stands behind every service we provide.

Mr. Rooter Plumbing Toronto is THE emergency plumbing and drain service specialist to call for all your plumbing and drain work. For prompt emergency 24/7 service in Toronto call (416) 699-8623 now!

The preferred choice for Toronto plumbing and drain cleaning! Our plumbing and drain specialists strive to provide the best plumbing Toronto has to offer:

1) Same Price, Any Time, Any Day: Never be surprised with an unexpected bill with our flat rate pricing. This means no additional charges on Saturdays, Sundays, nights and holidays. We believe that providing quality service at reasonable flat-rate prices give Toronto homeowners the confidence they need to make the right choice.

2) Plumbing Camera Inspections: Mr. Rooter Plumbing Toronto will show you the problem – even if it’s underground - so you can make an informed decision. Our professional Toronto plumbers take the time to ensure you understand the issues and what to expect.

3) Upfront Pricing: Our Toronto plumbers always explain what they are going to do - before any plumbing or drain work starts. Don’t be caught off-guard with unexpected charges. We set the price and stick to it!.

Mr. Rooter Plumbing of Toronto is there for you for all your plumbing, drain, flood prevention and septic system needs. We are fully licensed, insured and committed to the Mr. Rooter mission of providing each customer with expert workmanship. Look no further for Flood Prevention (backwater valves and sump pump systems), drain work (camera inspections, hydro flushing/drain cleaning, trenchless technology for plumbing pipe repair) and septic refurbishment services that are second-to-none.

Our commitment to great customer service has made Mr. Rooter the plumbing and drain company more people choose. We are committed to treating you, your property and possessions with the utmost respect. When you call Mr. Rooter Plumbing of Toronto, you know your plumbing and drain professional will arrive on time and treat your home or business like it is their own.

Mr. Rooter Plumbing of Toronto is expert at:
- Basement Flood Prevention
- Sewage Back-up/Flooded Basement
- Backwater Valve Installation
- Sump and Sewage Pump Systems

Drain Specialists:
- TV Camera Drain Inspection
- Drain Snaking
- Drain Cleaning
- Hydro-flushing/scrubbing (high pressure water drain cleaning clears blockages and makes your pipes last years longer)
- No Dig Trenchless Technology (remove those tree roots and replace broken clay pipes without the expense of digging up your yard)

Need a plumber in Toronto, Ontario? Call us at (416) 699-8623. Trust the plumbing and drain company more people rely on. Call the experts at Mr. Rooter Plumbing of Toronto Today! You’ll be glad you did!

DRAIN & PLUMBING SERVICES

Backflow Prevention: Backflows happen due to a sudden change in water pressure, causing contaminants to flow into your home’s potable water supply. We install and repair residential backflow system to protect your home.

Emergency Residential Services: In a home plumbing emergency, you can count on Mr. Rooter Plumbing of Toronto ON. With one simple phone call, you can limit the stress and property damage that a sudden plumbing problem can cause.

Trenchless Pipe Repair: Before a messy and expensive catastrophe occurs, don’t you wish you could get your sewer repaired and re-piped? We use quick, easy, reliable and permanent trenchless repair methods.

Damaged Sewer Lines: Cracked sewer pipes are a common source of costly property damage and potentially serious health issues for homeowners in Toronto. Luckily, Mr. Rooter Plumbing is right in your neighbourhood to help!

Septic Systems: With a septic backup, you could end up with big costs to remediate any property damage and contamination, including environmental cleanup. Remember, Mr. Rooter Plumbing professionals are here to help.

Water Heater Install: Hot water is essential in your showers, bathtubs, kitchen sinks, dishwashers and washing machines. Count on hot water to be there every time you need it! Count on Mr. Rooter Plumbing of Toronto On.

Water Softener Install: With whole-house water softening equipment installed by Mr. Rooter Plumbing, you can put hard water headaches behind you.

WiFi Sump Pump Battery Backup System: A sump pump can keep your basement dry and free of mold, but it can malfunction or become overwhelmed. Get a WiFi ready battery backup for peace of mind in the next heavy rainstorm.

Clogged Toilet Repair: Does your toilet clog or overflow? Fix the clog before it becomes a serious problem that can cause a leak in your home. Our plumbing team will fix your clogged toilet issues. Contact us today.

Clogged Shower Repair: Is a clogged shower drain getting you down—or slowing you down—as you get ready for your busy day? Our plumbing professionals respond quickly to accommodate your schedule when you have an issue.

Clogged Drain Repair: Our courteous plumbing professionals always respect your home—and we always clean up after ourselves. You can call on us anytime, 24/7, in an emergency.

Water Heater Installation & Repair: If you need a tankless water heater installation, or gas water heater installation, make sure to call the professionals! Your safety and satisfaction are our immediate priority. Contact us today!

Frozen Pipe Repair: Just one burst pipe in a home running at 15-30 litres per minute from a burst pipe can do tens of thousands of dollars damage in a manner matter of minutes. Call us to fix your frozen pipe issue.

We service locations near you:
Toronto, North York, Scarborough, Brampton, York Region, & Durham Region

Mr. Rooter Plumbing of Toronto ON
Toronto, ON M4E 2M8
Website: https://www.mrrooter.ca/toronto/
Phone: (416) 699-8623

Mr. Rooter Plumbing of North York ON
North York, ON M9L 2A6
Website: https://www.mrrooter.ca/north-york/
Phone: (416) 742-3137

Mr. Rooter Plumbing of Scarborough ON
Scarborough, ON M1B 1E4
Website:
https://www.mrrooter.ca/scarborough/
Phone: (416) 755-6121

Mr. Rooter Plumbing of Brampton ON
Brampton, ON L6S 3Z5
Website: https://www.mrrooter.ca/brampton/
Phone: (905) 452-1531

Mr. Rooter Plumbing of Newmarket
Newmarket, ON L3X 1N2
Website: https://www.mrrooter.ca/york-region/
Phone: (905) 895-6966

Mr. Rooter Plumbing of Whitby-Oshawa
Oshawa, ON L1G 2J2
Website: http://www.mrrooter.ca/whitby-oshawa/
Phone: (905) 725-2292

Mr. Rooter Plumbing of Ajax-Pickering
Ajax, ON L1Z 0B6
Website: http://www.mrrooter.ca/durham-region/
Phone: (905) 619-1748

CATEGORIES
Drain Services, Plumbing, Drainage Contractors, and Septic Tank Cleaning, Repair & Installation
PRODUCTS
Bio-Choice Es - Biodegradable maintenance product for drains & septic tanks. Spartan Hydro-scrubbers: Remove any form of debris that gets into and clogs up drain-lines; using high volumes of water with great pressure. FORMA DRAIN: Fiberglass drain-line replacement. The first product to be recognized and approved by the City of Toronto for lateral drain-lines.
SERVICES
Full Service Plumbing and Complete Drain Service, Water-main Replacement, Building Drain Replacement, Video (Camera) Inspection of Drains, High Pressure Water Jetting, Trench-less Technology, Water Purification, Licensed Backwater Valve and Sump Pump system installers and testers; Septic Refurbishment.
BRANDS
Only the best that have been proven to be reliable and dependable. We also install customer supplied specialty faucets.
SPECIALITIES
Backwater valve installation, sump pump maintenance and installation, drain clearing, Multiple underground drain replacement solutions. Trench-less Main Sanitary Drain Replacement and FORMA DRAIN
WEBSITE
https://www.mrrooter.ca/toronto/
YEAR ESTABLISHED
1988
NUMBER OF EMPLOYEES
55
RETURN POLICY
If our supplied faucets are faulty within the first year, used under normal conditions
PAYMENT METHOD
Visa, MasterCard, American Express, Cheque,Cash
LICENSES
Master Plumbing License #P 1735Toronto Contractor License # T94-0239829
MEMBERSHIPS
BBB, Consumers Choice Award Winner Since 2000, Metroland Readers' Choice 2013
LIABILITY INSURANCE
Yes
DIPLOMAS
Master Plumbing License P 1735CROSS CONNECTION / BACK-FLOW LICENSE: 09044WHMIS, CONFINED SPACE E
WORKERS COMPENSATION
Yes
PROJECT MINIMUM
No job is to small for Mr. Rooter Plumbing to come out and solve for our customers.
BONDED
Yes
PROJECT RATE
We provide all pricing upfront before we start. We will gladly come out, diagnose the situation
WRITTEN CONTRACT
Yes
WARRANTY TERMS
ALL WORK PERFORMED COMES WITH WRITTEN GUARANTEE
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