Mckinnon Heating Cooling

Formerly Preferred Air Ltd
Heating & Air Conditioning
Toronto ON M3J 3G5
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Heating & Air Conditioning
Mckinnon Heating Cooling
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86%

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Reviews by rating (past 12 months)

Reviews for Mckinnon Heating Cooling

Average customer rating:
8.3 10 (242 reviews)

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Private User
Private User
5 reviews Toronto, ON
10/10

Replace cooling coil in home AC

I was experiencing a slow water leak from my cooling coil in my forced Air AC unit. Michael, from McKinnon Heating Cooling visited my home to take a look at the issue. He was professional and honest. He didn't try to up sell me and or down sell me. He gave me his opinion and told me what I needed to fix the issue.
The office contacted me right away and helped me set up an appointment based on my availability.

1 - When the technicians arrived to replace my coil, I was impressed with their professionalism and candour.
2 - They explained everything to me and walked me through the steps that they were taking, something I also appreciated.
3 - When all the work was completed, my AC was no longer leaking and working like new.
4 - The technicians took the time to explain to me what to watch for, in case of any issues. They cleaned up after themselves and left no mess after the work.
5 - I have to mention that even the staff who talked to me on the phone and through email were polite and understanding to my needs.

There are a lot of great things I can say about my experience with no complaints from me. I was very pleased with McKinnon Heating and Cooling and will use their services in the future. I know that I will receive fair, honest and professional service from this company.

Approximate cost of services:
$2,400.00
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Company Response

Thank you for your review. We appreciate your kind words.

cswelin
cswelin
1 review Toronto, ON
10/10

New AC Unit

Old condenser died and Mckinnon was able to have someone over the next day to review what's wrong and had a replacement installed the 2nd day. Initially ran into issues with the new coil but Mckinnon came back no questions asked and replaced it.

Wonderful group of people, all friendly and understanding from the phone to in person. Would highly recommend.

Colin from Oak st

Approximate cost of services:
$5,226.00
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Company Response

Thank you Colin for the review and more importantly, your patience, as we sorted out and replaced the defective evaporator coil, post installation. Given your extensive knowledge of the industry and technology, your collaborative approach with us was very appreciative.

It was a pleasure to work with you and we are glad we rectified the issue quickly, in order for you and your family to be comfortable again.

Jim in Toronto
Jim in Toronto
0 reviews Toronto, ON
10/10

New AC unit

Our central air unit suddenly died after 20 years. And of course during a heat wave. McKinnon came through with a quick quote that was quite reasonable, a speedy install date, and a highly competent technician to install it. Great service. Great quality. Cool house now.

Approximate cost of services:
$4,500.00
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Company Response

Thank you Jim for your review and your confidence in us over the past 27 years. We hope you enjoy your new air conditioning system.

Victoria
Victoria
0 reviews Toronto, ON
10/10

New AC Unit Installation

I contacted Mckinnon to get a second opinion on the replacement and cost of my air conditioner. Michael and his team were very accommodating, provided us with a range of options that suited our budget, and scheduled the installation for the following day. The technicians who did the installation were professional, courteous, and answered all our questions. We're very pleased with Mckinnon's services and will use them for all our future heating and cooling needs.

Approximate cost of services:
$4,100.00
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Company Response

Thank you for the review Victoria. It was a pleasure to work with you and hope you enjoy your new air conditioning system we installed, on the high velocity HVAC system, in your townhouse.

Dan in Toronto, Ontario Canada
Dan in Toronto, Ontario Canada
1 review Toronto, ON
10/10

Installation of new Spacepak AC system

Overall, I was very satisfied with McKinnon. They installed a new Spacepak high-velocity AC system which required numerous visits over several months and coordination with a contractor during a major renovation. The company personnel were professional, efficient, and very responsive throughout the process, including to our requests to make final modifications to ensure the AC system met our expectations and needs.

Approximate cost of services:
$30,000.00
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Company Response

Thank you Daniel for your review. Your project was a challenge for us for several reasons We appreciate that you selected Mckinnon over another HVAC contractor and in the end, we persevered and delivered our promise. We wish you and your family years of enjoyment in your newly renovated home.

Private User
Private User
Private User reviews Toronto, ON
10/10

Best ever!

Used this company for many years. Reliable, honest. Workers are polite, respectful and know what they are doing!

Approximate cost of services:
$4,000.00
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Company Response

Thank you for your review. We appreciate your loyalty over the years.

Christopher in Etobicoke
Christopher in Etobicoke
0 reviews Toronto, ON
10/10

Air Conditioner Install

Michael was quick to respond to e-mails, came to assess my current air conditioner and was fair. Didn't try to oversell. Scheduling was easy and quick. Work was done quick and efficiently. Very happy with all the service!

Approximate cost of services:
$4,200.00
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Company Response

Thank you Christopher for the review. It was a pleasure to work with you and we are happy that you enjoyed working with us.

Private User
Private User
Private User reviews Toronto, ON
10/10

Air condition installation and furnace repair

My air conditioner broke during 30 degree weather. McKinnon provided a quote promptly and installed the new a/c the next day. There was an issue with the furnace and it was repaired quickly as well. The technicians were very knowledgeable and professional. They were also friendly and ensured I was operating the new system properly. I am happy and satisfied with using McKinnon and will recommend them to family and friends.

Approximate cost of services:
$5,000.00
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Company Response

Thank you for taking the time and effort to post this review. We appreciate your business very much and hope you enjoy your new air conditioning system.

Frank in Toronto
Frank in Toronto
2 reviews Toronto, ON
10/10

Topnotch Service

The crew from McKinnon replaced my furnace and air conditioning in a single day. The three technicians worked together like a Swiss watch. The new unit works great and the pricing was extremely competitive and fair. I highly recommend this company

Approximate cost of services:
$8,000.00
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Company Response

Thank you Frank for your review and for your confidence in selecting Mckinnon. You were a pleasure to work with and hope you enjoy your new furnace and air conditioning system.

DLB
DLB
1 review Mississauga, ON
10/10

Install of new AC

From the first contact I made with the office, it was a good experience. Jamee, the first point of contact, was more than happy to answer my questions about what I was wanting to purchase, timing, and more than accommodating to have an individual come out to my home. Michael, the owner of McKinnon came out to recommend an AC of brand (s) they carried. Also to see location of Install for the crew. Very professional, experienced, knowledgeable. Once I purchased, an install crew was sent within week. They arrived at my home on schedule, brought things in, told me
what they were going to do, Install install inside and outside, was professional, clean and once system was up and running, things were explained about the install.
I would highly recommend McKinnon for your heating and cooling requirements.

D. Boileau
Mississauga,Ontario

Approximate cost of services:
$4,100.00
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Company Response

Donna, Thank you very much for your review.
As you were previously a client of Preferred Air, which we acquired, we will strive to provide the level of service that Bob provided to you over the years.
You were a pleasure to work with and hope you enjoy your new Carrier air conditioning system.

The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Mckinnon Heating Cooling

Since 1934, Mckinnon Heating Cooling has been servicing the home comfort needs of the Greater Toronto Area. Mckinnon services and installs furnaces air source heat pumps, ductless air conditioning, high velocity systems, boilers, water heaters and indoor air quality accessories. Mckinnon also offers a range of service/ maintenance plans for ...
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