Mckinnon Heating Cooling

Our water heater broke down and McKinnon came in the next day with
a replacement after our call. The installers were very polite and professional. Both gentlemen were tidy and sociable.
In just a few hours we had a new water heater and hot water for showers, dishes etc. We were very pleased with the service and communication with the McKinnon staff. We would certainly recommend this company.

Owner Michael is an excellent communicator and gave us sound advice about which type of boiler suited our needs and our home best. The installation went well. There was a small issue with setting up a smart thermostat, but McKinnon sent a specialist who fixed the problem quickly. We are very satisfied with the whole experience.

When we bought our home 10+ years ago we knew we needed to make an investment in our HVAC system, it was old and inefficient. Every season change over I would cross my fingers the furnace would give us heat and the AC would keep us cool.
We had a good idea of the system we wanted and dealing with team at McKinnon reinforced our decission. They accommodated our wacky schedule and help with finance options, pointing us in the direction of the Canada Greener Homes program. Overall the team was a pleasure to deal with and professional.
Thank you McKinnon.

They visited my place to recommend what would be best for me and provided a competitive quote. i called them to discuss further so i could be sure i was making the right choice. i felt 100% confident that i was well informed with proper information. the fact that they sell and do not rent out the appliance also tells me they want to provide you with value, not just take your money.

Allison Urbshas

McKinnon replaced our old furnace and updated some duct work for us just in time for fall. They did an excellent job, answering all of our questions, and giving us good options to move in an environmentally friendly direction while managing our costs. The technicians were professional, clean and efficient. I would highly recommend.

As a homeowner whose furnace was over twenty years old I knew that I needed to have a new one installed. I was considering heat pump because of the government incentives. I know next to nothing about either of those. Michael was very patient and helpful, and provided all the necessary information about heat pump(s) and various types of furnaces via email.
He answered all my questions prior to my choice of equipment as well as during the installation. The workers were punctual, courteous and completed the installation as planned. I actually chose Michael's service because during the pandemic he was one of the furnace specialists I called to my house after being subjected to a nasty scare tactic by the company which I was paying for yearly maintenance. Michael was knowledgable and honest, and even gave me some useful tips regarding ownership vs leasing of water heater(s).

My air handler died in the middle of a heat wave and while most companies I called would not even come take a look due to the specific type of unit I had installed, McKinnon was not only helpful but quick in coming out to diagnose the issue. I received several quotes for various repairs or replacement options and decided to put in a new unit given the age of the old one. They were over with the new parts in 2 days for the install and everyone involved was very professional and nice in answering my questions. They have an excellent customer service all around and I will certainly use them for future repairs/replacements.

They were so quick, extremely helpful, honest and fair and came earlier than expected to help me out as my system was in dire need of repair and had started leaking. I have only good things to say and would recommend them anytime.

From coming in to look at the room and give a quote to installing a Mitsubishi ductless unit, the whole process went smoothly and quickly. I was given a choice of 3 different units- which was nice to have. The guys came in around 9am and the job which included installing a compressor on the flat roof was completed by approximately 5pm. The installers were very efficient, neat and polite.
I have been using McKinnon to maintain my boiler for many years. They have been solving my heating and AC issues for years. I would use them again and highly recommend them.

Our rental Water Heater broke down and after multiple service visits from the big rental company with no solution in sight, we called McKinnon based on a referral about how great their services were. We are so delighted! Michael, the owner, made time to see us same day to assess the situation and provide options. It was so refreshing to get expert advice on our options with no upsell, just the facts. Once we made our decision on the unit we wanted, the work started on time and the install services played out exactly as contracted. The install team was friendly, very skilled, they ensured the unit was working properly before they left, and took time to walk us through the settings.
The office staff were also fantastic. They are very pleasant and proactive, and they took care of all the paper work with the rental company. I can't say enough about the McKinnon team. They have deep expertise in heating and cooling and they really understand customer service. I highly recommend McKinnon and will definitely use them again in the future.