Martin Daniel Interiors

Furniture
2663 Steeles Ave W North York ON M3J2Z8
Write a Review
Write a Review
HomeStars  >  Furniture in North York  >  Martin Daniel Interiors
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

59%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)

Reviews for Martin Daniel Interiors

Average customer rating:
6.4 10 (13 reviews)

Sort by

Private User
Private User
Private User reviews North York, ON
0/10

Poor quality and service

Very dissspointed with our last purchase at Martin Daniel. The service and quality has gone down dramatically.
The sales people are extremely rude and will say anything to get the sale. Once it's finalized, they will deny what they had promised earlier.
The customer service is just as disappointing. Basically, no warranty on the purchase and you have to take care of the product yourself. They just ignore your emails claiming later that they were too busy.
If you're planning on spending money on good quality furniture and service - go elsewhere.

Was this review helpful? Yes No
Jenna in Leaside
Jenna in Leaside
1 review North York, ON
0/10

Furniture purchased and not warrantied

I purchased some items from Martin Daniel Interiors and never will again. I had a terrible feeling going into this as the sales staff and showroom staff are quite cold and rude.
4 months after my purchase I started having issues with my furniture and contacted the showroom numerous times to hear about the warranty information -- To date (3 months later) I have not received a call back. This is absolutely ridiculous.
Since my purchase i've gone to Restoration Hardware to purchase other items for our cottage and we have had nothing but positive experiences.
Some words of advice to this "family oriented" business: Customers are the reason YOU are in business. Keep your customers happy and they will come back. It's a very simple concept. People like me that have had terrible experiences, tend to share those terrible experiences, like I have with my Muskoka cottage community and via social media.

Please beware from buying from this organization -- They do not stand behind their product and their staff is terrible.

Was this review helpful? Yes No
Tatiana Tsipis in Markham
Tatiana Tsipis in Markham
1 review Toronto, ON
10/10

New furniture

I love this store!
The best quality Furniture!
costumer service is Amazing!
SO glad that My friend recommended this place!
And its family business owned for over 30 years!
I will be back , and will recommend all my friends and family to purchase their furniture from Martin and Daniel

Was this review helpful? Yes No
Ursula D from Vaughan
Ursula D from Vaughan
3 reviews Vaughan, ON
10/10

New dining room and bedroom furniture

My husband and I found the staff at Martin Daniel to be extremely helpful and knowledgeable in assisting us with selecting furniture for our new home. Valerie was attentive and patient with answering all my questions. We would definitely recommend Martin Daniel to our family and friends looking for beautiful unique and timeless pieces.

Was this review helpful? Yes No
John R from Burlington
John R from Burlington
2 reviews Burlington, ON
0/10

Artwork

Artwork started chipping after 2 months of it hanging on my wall. Customer service has done nothing for me. I have called Anna-Marie at least 4 times and have yet to get a response. Buyer beware! For the amount of money it costs to shop here, the customer service is lacking.

Was this review helpful? Yes No
Heidi Kroach from Vaughan
Heidi Kroach from Vaughan
3 reviews Vaughan, ON
1/10

Lamp and Bedroom Set

Bought a bedroom set and lamp. The lamp hasn't worked from day one and I've left numerous messages and spoke to AnnaMaria numerous times but no one calls back with a solution. It is too bad because they do have beautiful furniture but the CUSTOMER SERVICE IS TERRIBLE.

Was this review helpful? Yes No
Mike W from Toronto
Mike W from Toronto
1 review Old Toronto, ON
10/10

Dining Room Furniture

So glad we found this place! It is a wonderful family run business, and they really do care!

We needed a lot of help furnishing our very empty dining room, and they were happy to provide it. Martin and his staff were very patient with us, and helped us find the perfect set - and the price was amazing. We couldn't be happier. The (free) delivery guys were great, and when we noticed a small problem with our dining room table, they replaced the piece the same day. We were really impressed, and will definitely be repeat customers. Highly recommended.

Was this review helpful? Yes No
Lori in Mono
Lori in Mono
5 reviews MAPLE, ON
10/10

New bed frame and tables

Love our bed... had been searching for some time for a piece that was more modern and lower profile - found it. Martin and all of the staff were very helpful and the delivery was very organized. We had never been in the store before - what a great first experience

0 of 1 people found this review helpful.
Was this review helpful? Yes No
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Furniture pros in North York?