Lazer Group Of Companies

Garnet arrived at 10am, Saturday morning as agreed and set about repairing my 20+ year-old fridge. He quickly diagnosed the problem to a faulty thermostrat (for which he carried a replacement part).

The repair took about half an hour and Garnet stayed for 15min to check that the fridge was working properly by monitoring the temp.

Overall, Garnet was a pleasure to deal with, friendly and informative. He also saved me the considerable expense of replacing my fridge.

Highly recommended.

We came across this website during our search for someone to come look at ois websur "not cold enough" Fridge. We called Garnett late in the day and he told us we were a out of his usually area but to give him a call back should we not get a hold of anybody.
We called Garnett back and not only did he come out to look at our Fridge he came out the same night and stayed while he made sure it was cooling down properly.
Garnett was amazing, he went out of his way to help us and was very honest about the 50/50 chance of our Fridge cooling properly.
We will for sure be caling Garnett again should we need his services in the future!

Garnet returned my call within 3 Hrs and was able to come over on the weekend. He was able to give some diagnosis over the phone and set expectations for best and worse case scenarios. Luckily the part on my fridge that failed was an inexpensive one that he just happened to have on hand. Effective repair, pleasant repairman. Would recommend. Thanks.

Garnet was very friendly. He was courteous, came quickly and is extremely friendly.

He diagnosed the problems, offered solutions and alternatives. He quickly found the root cause of the problem. His explanations were very thorough and he would clarify if requested.

He even parked his van in a paid parking lot. I felt really bad for him having to pay $20 out of pocket, since there is visitor/contractor parking in my building.

The pricing is very affordable. Will definitely call him again.

I wish him the best.

My fridge suddenly stopped working so I started to call a few of the places on this list. Tried two other companies - one told me to try elsewhere the other said my area is difficult due to parking and he would call me back (never did). Thats when I called Lazer and I am glad I did. I requested the service be done the next morning and I was told that it was no problem and he would be there by 10:00 - he was!

Not only did he quickly diagnose the problem - he already had a replacement part with him. He installed it and rather than taking off he waited for 30 minutes to make sure it was working properly.

Fast and friendly service for a very reasonable price!

Our refrigerator started making unsettling noises today, so I started calling down this list, looking for someone to come and check it out. Most people couldn't make it for a couple days. I called Lazer, and they were out here an hour and a half later, and it was fixed in about the same time. The issue would have gotten worse, and been much more costly to fix had we not been able to get someone to look at it. Great company, super thankful!

I used Lazer Group today for the first time. Garnet determined and fixed the problem with my stove, and helped me make a decision regarding replacing an appliance. He called back within an hour of my call, and showed up two hours later, as promised. He was fast, efficient and thorough. The price was reasonable - I'll use this company again and won't hesitate to recommend it.

Garnet is very knowledgeable, easy to work with and honest. He took a look at an LG washer/ Dryer combo machine at our rental property. He was thorough, asked us questions, diagnosed the problem and gave both my tenants and I a very easy to understand lay-persons explanation of what was happening.
I highly recommend Lazer Appliances and Garnet's work.

Garnet is, without exaggeration, an inspirational guy. It seems odd to be inspired by having a refrigerator repaired but he's a rare breed of person that enjoys what he does so much, and enjoys doing it well, that he made the experience enjoyable.

I called him third when I was looking for a refrigerator repair man and he instantly stood out as the best choice.

He personally answered my call and very quickly assessed the situation, successfully predicting the problem with the fridge right then over the phone. Notably, he was busy at another job and asked if he could call me back "in five minutes" — and he did, in five minutes.

The first two guys said they couldn't "service my area", which I thought was odd since "my area" is downtown Toronto. One of them mentioned something about not having anywhere to park when he came downtown and the other simply didn't give any reason why. Garnet asked if I wanted him to come by later that afternoon. It wasn't an urgent repair so we decided on 10 the next morning.

He called at 9:30 to inform me that his current job was running a little late and that he wanted to make sure that he called me to let me know that he was going to be there ASAP. That was impressive and I appreciated being informed.

When he arrived shortly after the 10 o'clock time he was prepared and thorough. He had all the tools and parts he needed, not even needing to go out to his truck for anything, and worked quickly to fix the problem.

It was very interesting to watch him work. It's obvious that he loves to find out how things work and fix problems. He explained the problem step-by-step in a way that I could fully understand what had gone wrong with my fridge and how he was fixing it (even providing a short history of the manufacture of the part that needed to be replaced). And he kept working until everything was fixed and put back together exactly as he'd found it, even though I kept telling him not to worry about putting the shelves back in and such. He said: "I put everything back exactly how it was. It's a habit I've had for twenty years and I'm not going to break it now."

When he was done and the fridge was up and running again he gave me a quick recap of the problem, a receipt for the warranty on the new part, and a price that was more than reasonable.

I can't recommend Garnet enough and I think if you're reading this then you should call him and find out for yourself.

I had been turned down by a few appliance repair people that I called to ask about my flooding LG fridge - apparently no one can/wants to work on LG fridges because LG restricts sale of their parts to a couple of companies that have terrible reviews. One told me that I'd probably have to get a new fridge.

But Garnet agreed to come out an take a look. He fixed it in under 2 hours, took the time to review what he found with me and made some recommendations. His bill was very reasonable, and it has worked perfectly since. Excellent service!!