Elte

Furniture
80 Ronald Avenue Toronto ON M6E 4M9
Write a Review
Write a Review
Star Score
StarScore uses a complex algorithm which considers a company’s review ratings, responsiveness, reputation, and recency. Learn more.

68%

This is the average rating based on homeowner reviews.
This indicates how long it's been since the last review.
Low reputation means there has been review tampering or a company request to remove a review. This score is also impacted when we do not have enough information i.e: low number of reviews.
How well a company responds to Service Requests and Reviews.
Reviews by rating (past 12 months)
Best of 2009 winnerBest of 2009winner

Reviews for Elte

Average customer rating:
6.9 10 (86 reviews)

Sort by

Ellen High Park
Ellen High Park
6 reviews TORONTO, ON
8/10

Couch

I purchased a couch from the Elte outlet. I knew what I wanted and visited a few times to find it. The service at Elte was fine, couch came clean and in good shape. What I really wanted to comment on was their delivery service. I just finished a renovation and so have had lots of delivery folks in and out. These guys were terrific, thoughtful, careful, kind, really above and beyond.

Was this review helpful?
Karen from Markham
Karen from Markham
2 reviews Toronto, ON
0/10

Service

Although Elte has a nice selection of products, I find them overpriced. After purchasing a decorative item, I went to the warehouse where I basically had to load it into my car myself. The service lady stood there and watched while the service man was helping another customer. The service man even said to the service woman, "Couldn't you help her? Great (sarcastically) customer service!" Despite that, I still went back and bought a carpet and currently am getting shuffled back and forth between the warehouse and the showroom while they figure out where my carpet is. The lady at the showroom, upon hearing that the salesperson I had dealt with was not working that day basically didn't care about my problem. They must work on commission I guess.

Was this review helpful?
Company Response

Hello Karen,
We are very sorry to hear about your bad experience with Elte. We are looking into the issue, could you please send us your contact information to info@elte.com so that we can contact you directly?

Maureen B. from North York
Maureen B. from North York
1 review North York, ON
10/10

Helpful

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Darlene is so helpful every time I am in the store, she makes time for me and has a very positive attitude. Even if she is with other customers, she acknowledges me and knows I would prefer to wait, since I really enjoy working with her.

1 of 1 people found this review helpful.
Was this review helpful?
Private User
Private User
Private User reviews Toronto, ON
10/10

Family room furniture

Elte is on the expensive side for home furnishings. However, with that being said it offers a large selection of high end and high quality products that will be sure to fill any need that you may have. It is a convenient stop to get anything and everything you may need.

Was this review helpful?
Colleen A. from Toronto
Colleen A. from Toronto
1 review Old Toronto, ON
10/10

Long Distance Order

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Curtis helped me with what I needed to know. I live in Nova Scotia and he even helped make sure the chair was delivered to me without any damages. He sent me multiple emails, updating me on a the details of the transportation of my package: delivery, weight, location, the receipt and quality on arrival. I really appreciated everything.

Was this review helpful?
Donna H. from York
Donna H. from York
1 review York, ON
10/10

Very Positive Experience

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

My experiences are always great. I've done a lot of shopping over the last several months as we are furnishing a room. It is always very positive. I've worked with several people who have been extremely helpful and professional. Susan Friedmann has been fantastic to work with.

Was this review helpful?
Company Response

Hello Donna,
We are so pleased that you had a positive experience in our store and that you have looked to us to help decorate and furnish your room. Susan is fabulous and is an integral member of our sales team, her professionalism and knowledge make her one of the best! Thank you for your review and we hope to see you soon!

Greg D. from Unionville
Greg D. from Unionville
1 review Unionville, ON
8/10

Living room makeover

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Shopping at Elte has always been a pleasant experience. We have received exceptional customer service with every visit and purchase.

Elte is a beautiful store with so many choices. Our purchases have ranged from small accessories, to prints, to large furniture pieces.

Was this review helpful?
Linda A. from Old Toronto
Linda A. from Old Toronto
1 review Old Toronto, ON
10/10

Very Helpful

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Everything went as I had expected. I purchased more than I should have. The sales person I was working with was extremely helpful, and made sure I got everything I needed on-time.

Was this review helpful?
Cheryl M. from Old Toronto
Cheryl M. from Old Toronto
1 review Old Toronto, ON
10/10

Great Team!

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Patti was great; she works as part of a team. They are all great. We had some problems with the sofa and they looked after everything. I like working with Elte.

Was this review helpful?
Company Response

We are so happy that the problem with your sofa was solved. While we cannot always foresee complications, we always strive to solve them for our clients. Thank you for your comment!

Lisa W. from Old Toronto
Lisa W. from Old Toronto
3 reviews Old Toronto, ON
10/10

Runner for Stairs

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

We had Quiad as our sales rep, and he was very accommodating to our schedule to get us in for the options, and came to the house to look at the choices here. He got us a bigger sample piece, as well as a piece from the same lot to make sure the colours worked. After that, it was quick for us to get the installation done.

Was this review helpful?
The reviews on this page are the subjective opinion of the Author and not of HomeStars Inc.

More about Elte

Elte is a family owned business that was founded by Léon Tenenbaum in 1919. His vision, to offer beautiful and unique home furnishings from around the world, has remained part of Elte's fabric for four generations. Now led by Ken Metrick, the grandson of Elte's founder, Elte's 150, 000 square ...
Company profile information is not moderated by HomeStars. Ask the contractor to verify before hiring.
Looking for Furniture pros in York?